Assessing AI Adoption and Digitalization in SMEs: A Framework for Implementation
It addresses the problem of AI adoption gaps in SMEs, which is incremental as it builds on existing knowledge about digitalization barriers.
This research examined the current state of digitalization and AI integration in Italian SMEs, identifying critical drivers and obstacles to adoption and proposing a framework model to address these challenges.
The primary objective of this research is to examine the current state of digitalization and the integration of artificial intelligence (AI) within small and medium-sized enterprises (SMEs) in Italy. There is a significant gap between SMEs and large corporations in their use of AI, with SMEs facing numerous barriers to adoption. This study identifies critical drivers and obstacles to achieving intelligent transformation, proposing a framework model to address key challenges and provide actionable guidelines