Experience with GitHub Copilot for Developer Productivity at Zoominfo
This provides practical insights for enterprises adopting AI-assisted software development tools, though it is an incremental case study.
The paper evaluated GitHub Copilot's deployment at Zoominfo, finding an average acceptance rate of 33% for suggestions and 20% for lines of code, with 72% developer satisfaction.
This paper presents a comprehensive evaluation of GitHub Copilot's deployment and impact on developer productivity at Zoominfo, a leading Go-To-Market (GTM) Intelligence Platform. We describe our systematic four-phase approach to evaluating and deploying GitHub Copilot across our engineering organization, involving over 400 developers. Our analysis combines both quantitative metrics, focusing on acceptance rates of suggestions given by GitHub Copilot and qualitative feedback given by developers through developer satisfaction surveys. The results show an average acceptance rate of 33% for suggestions and 20% for lines of code, with high developer satisfaction scores of 72%. We also discuss language-specific performance variations, limitations, and lessons learned from this medium-scale enterprise deployment. Our findings contribute to the growing body of knowledge about AI-assisted software development in enterprise settings.