Directly Follows Graphs Go Predictive Process Monitoring With Graph Neural Networks
This work addresses predictive monitoring for complex business processes with loops, but it is incremental as it adapts existing graph neural networks to a new representation.
The authors tackled predictive process monitoring by representing business processes as directly-follows graphs and applying graph neural networks, achieving competitive performance with existing sequence-based methods on benchmark datasets.
In the past years, predictive process monitoring (PPM) techniques based on artificial neural networks have evolved as a method to monitor the future behavior of business processes. Existing approaches mostly focus on interpreting the processes as sequences, so-called traces, and feeding them to neural architectures designed to operate on sequential data such as recurrent neural networks (RNNs) or transformers. In this study, we investigate an alternative way to perform PPM: by transforming each process in its directly-follows-graph (DFG) representation we are able to apply graph neural networks (GNNs) for the prediction tasks. By this, we aim to develop models that are more suitable for complex processes that are long and contain an abundance of loops. In particular, we present different ways to create DFG representations depending on the particular GNN we use. The tested GNNs range from classical node-based to novel edge-based architectures. Further, we investigate the possibility of using multi-graphs. By these steps, we aim to design graph representations that minimize the information loss when transforming traces into graphs.