LLM-Powered Knowledge Graphs for Enterprise Intelligence and Analytics
This addresses inefficiencies in enterprise intelligence and analytics, such as in product development and decision-making, by integrating LLMs with knowledge graphs, though it appears incremental in combining existing technologies.
The paper tackles the problem of disconnected data silos in enterprises by introducing a framework that uses large language models (LLMs) to unify data sources into an activity-centric knowledge graph, enabling advanced querying and analytics for applications like expertise discovery and task management.
Disconnected data silos within enterprises obstruct the extraction of actionable insights, diminishing efficiency in areas such as product development, client engagement, meeting preparation, and analytics-driven decision-making. This paper introduces a framework that uses large language models (LLMs) to unify various data sources into a comprehensive, activity-centric knowledge graph. The framework automates tasks such as entity extraction, relationship inference, and semantic enrichment, enabling advanced querying, reasoning, and analytics across data types like emails, calendars, chats, documents, and logs. Designed for enterprise flexibility, it supports applications such as contextual search, task prioritization, expertise discovery, personalized recommendations, and advanced analytics to identify trends and actionable insights. Experimental results demonstrate its success in the discovery of expertise, task management, and data-driven decision making. By integrating LLMs with knowledge graphs, this solution bridges disconnected systems and delivers intelligent analytics-powered enterprise tools.