Am I Being Treated Fairly? A Conceptual Framework for Individuals to Ascertain Fairness
This addresses the need for individuals to contest discriminatory decisions in automated systems, though it is incremental as it builds on existing research in fairness, explainability, and accountability.
The paper tackles the problem of enabling individuals to assess the fairness of automated decisions affecting them, proposing a conceptual framework that shifts focus from technical solutions for practitioners to user-centered mechanisms for understanding, challenging, and verifying fairness.
Current fairness metrics and mitigation techniques provide tools for practitioners to asses how non-discriminatory Automatic Decision Making (ADM) systems are. What if I, as an individual facing a decision taken by an ADM system, would like to know: Am I being treated fairly? We explore how to create the affordance for users to be able to ask this question of ADM. In this paper, we argue for the reification of fairness not only as a property of ADM, but also as an epistemic right of an individual to acquire information about the decisions that affect them and use that information to contest and seek effective redress against those decisions, in case they are proven to be discriminatory. We examine key concepts from existing research not only in algorithmic fairness but also in explainable artificial intelligence, accountability, and contestability. Integrating notions from these domains, we propose a conceptual framework to ascertain fairness by combining different tools that empower the end-users of ADM systems. Our framework shifts the focus from technical solutions aimed at practitioners to mechanisms that enable individuals to understand, challenge, and verify the fairness of decisions, and also serves as a blueprint for organizations and policymakers, bridging the gap between technical requirements and practical, user-centered accountability.