Improving User Experience with FAICO: Towards a Framework for AI Communication in Human-AI Co-Creativity
This work addresses the challenge of improving user experience in human-AI co-creativity for designers and users, though it appears incremental as it builds on existing literature.
The paper tackles the problem of ineffective AI communication in human-AI co-creation by introducing FAICO, a framework based on a review of 107 papers, which presents key aspects and impacts of AI communication to enhance user experience, and translates it into practical tools like design cards and a configuration tool.
How AI communicates with humans is crucial for effective human-AI co-creation. However, many existing co-creative AI tools cannot communicate effectively, limiting their potential as collaborators. This paper introduces our initial design of a Framework for designing AI Communication (FAICO) for co-creative AI based on a systematic review of 107 full-length papers. FAICO presents key aspects of AI communication and their impacts on user experience to guide the design of effective AI communication. We then show actionable ways to translate our framework into two practical tools: design cards for designers and a configuration tool for users. The design cards enable designers to consider AI communication strategies that cater to a diverse range of users in co-creative contexts, while the configuration tool empowers users to customize AI communication based on their needs and creative workflows. This paper contributes new insights within the literature on human-AI co-creativity and Human-Computer Interaction, focusing on designing AI communication to enhance user experience.