KG2QA: Knowledge Graph-enhanced Retrieval-augmented Generation for Communication Standards Question Answering
This addresses the problem of slow expert-dependent consultation for communication standards, offering an efficient solution for professionals in that domain, though it is incremental as it builds on existing RAG and KG methods.
The paper tackles the inefficiency of consulting communication standards by proposing KG2QA, a question-answering framework that integrates fine-tuned LLMs with a domain-specific knowledge graph, achieving a BLEU-4 score increase from 18.86 to 66.90 and a 2.26% average performance improvement across dimensions.
The rapid evolution of communication technologies has led to an explosion of standards, rendering traditional expert-dependent consultation methods inefficient and slow. To address this challenge, we propose \textbf{KG2QA}, a question answering (QA) framework for communication standards that integrates fine-tuned large language models (LLMs) with a domain-specific knowledge graph (KG) via a retrieval-augmented generation (RAG) pipeline. We construct a high-quality dataset of 6,587 QA pairs from ITU-T recommendations and fine-tune Qwen2.5-7B-Instruct, achieving significant performance gains: BLEU-4 increases from 18.86 to 66.90, outperforming both the base model and Llama-3-8B-Instruct. A structured KG containing 13,906 entities and 13,524 relations is built using LLM-assisted triple extraction based on a custom ontology. In our KG-RAG pipeline, the fine-tuned LLMs first retrieves relevant knowledge from KG, enabling more accurate and factually grounded responses. Evaluated by DeepSeek-V3 as a judge, the KG-enhanced system improves performance across five dimensions, with an average score increase of 2.26\%, demonstrating superior factual accuracy and relevance. Integrated with Web platform and API, KG2QA delivers an efficient and interactive user experience. Our code and data have been open-sourced https://github.com/luozhongze/KG2QA.