From What to Respond to When to Respond: Timely Response Generation for Open-domain Dialogue Agents
This addresses the underexplored issue of temporal context in dialogue agents, offering a domain-specific advancement for conversational AI.
The paper tackles the problem of when to respond in open-domain dialogues by introducing timely dialogue response generation, and shows that their Timer agent outperforms baselines in both turn-level and dialogue-level evaluations.
While research on dialogue response generation has primarily focused on generating coherent responses conditioning on textual context, the critical question of when to respond grounded on the temporal context remains underexplored. To bridge this gap, we propose a novel task called timely dialogue response generation and introduce the TimelyChat benchmark, which evaluates the capabilities of language models to predict appropriate time intervals and generate time-conditioned responses. Additionally, we construct a large-scale training dataset by leveraging unlabeled event knowledge from a temporal commonsense knowledge graph and employing a large language model (LLM) to synthesize 55K event-driven dialogues. We then train Timer, a dialogue agent designed to proactively predict time intervals and generate timely responses that align with those intervals. Experimental results show that Timer outperforms prompting-based LLMs and other fine-tuned baselines in both turn-level and dialogue-level evaluations. We publicly release our data, model, and code.