Closed-Circuit Television Data as an Emergent Data Source for Urban Rail Platform Crowding Estimation
This work addresses the challenge of real-time crowding estimation for transit agencies to improve safety and efficiency, but it is incremental as it applies existing methods to a new data source.
The study tackled the problem of estimating urban rail platform occupancy by evaluating computer vision methods on CCTV footage, finding that these approaches can provide substantive value for crowd estimation, with results tested on over 600 hours of video data.
Accurately estimating urban rail platform occupancy can enhance transit agencies' ability to make informed operational decisions, thereby improving safety, operational efficiency, and customer experience, particularly in the context of crowding. However, sensing real-time crowding remains challenging and often depends on indirect proxies such as automatic fare collection data or staff observations. Recently, Closed-Circuit Television (CCTV) footage has emerged as a promising data source with the potential to yield accurate, real-time occupancy estimates. The presented study investigates this potential by comparing three state-of-the-art computer vision approaches for extracting crowd-related features from platform CCTV imagery: (a) object detection and counting using YOLOv11, RT-DETRv2, and APGCC; (b) crowd-level classification via a custom-trained Vision Transformer, Crowd-ViT; and (c) semantic segmentation using DeepLabV3. Additionally, we present a novel, highly efficient linear-optimization-based approach to extract counts from the generated segmentation maps while accounting for image object depth and, thus, for passenger dispersion along a platform. Tested on a privacy-preserving dataset created in collaboration with the Washington Metropolitan Area Transit Authority (WMATA) that encompasses more than 600 hours of video material, our results demonstrate that computer vision approaches can provide substantive value for crowd estimation. This work demonstrates that CCTV image data, independent of other data sources available to a transit agency, can enable more precise real-time crowding estimation and, eventually, timely operational responses for platform crowding mitigation.