From Bits to Boardrooms: A Cutting-Edge Multi-Agent LLM Framework for Business Excellence
This work addresses fragmented workflows and reduced collaboration in enterprise decision support, representing an incremental advancement in AI-driven business applications.
The paper tackles the challenge of integrating operational analyses with strategic goals in business decision-making by introducing BusiAgent, a multi-agent LLM framework that significantly outperforms established approaches in solution quality and user satisfaction.
Large Language Models (LLMs) have shown promising potential in business applications, particularly in enterprise decision support and strategic planning, yet current approaches often struggle to reconcile intricate operational analyses with overarching strategic goals across diverse market environments, leading to fragmented workflows and reduced collaboration across organizational levels. This paper introduces BusiAgent, a novel multi-agent framework leveraging LLMs for advanced decision-making in complex corporate environments. BusiAgent integrates three core innovations: an extended Continuous Time Markov Decision Process (CTMDP) for dynamic agent modeling, a generalized entropy measure to optimize collaborative efficiency, and a multi-level Stackelberg game to handle hierarchical decision processes. Additionally, contextual Thompson sampling is employed for prompt optimization, supported by a comprehensive quality assurance system to mitigate errors. Extensive empirical evaluations across diverse business scenarios validate BusiAgent's efficacy, demonstrating its capacity to generate coherent, client-focused solutions that smoothly integrate granular insights with high-level strategy, significantly outperforming established approaches in both solution quality and user satisfaction. By fusing cutting-edge AI technologies with deep business insights, BusiAgent marks a substantial step forward in AI-driven enterprise decision-making, empowering organizations to navigate complex business landscapes more effectively.