LLMs and their Limited Theory of Mind: Evaluating Mental State Annotations in Situated Dialogue
This work addresses the limited theory of mind in LLMs for team communication analysis, but it is incremental as it builds on existing methods and datasets.
The paper tackled the problem of evaluating large language models' ability to infer mental states in team dialogues by developing a two-step framework for annotation and discrepancy detection, revealing that LLMs systematically err in scenarios requiring spatial reasoning or prosodic disambiguation.
What if large language models could not only infer human mindsets but also expose every blind spot in team dialogue such as discrepancies in the team members' joint understanding? We present a novel, two-step framework that leverages large language models (LLMs) both as human-style annotators of team dialogues to track the team's shared mental models (SMMs) and as automated discrepancy detectors among individuals' mental states. In the first step, an LLM generates annotations by identifying SMM elements within task-oriented dialogues from the Cooperative Remote Search Task (CReST) corpus. Then, a secondary LLM compares these LLM-derived annotations and human annotations against gold-standard labels to detect and characterize divergences. We define an SMM coherence evaluation framework for this use case and apply it to six CReST dialogues, ultimately producing: (1) a dataset of human and LLM annotations; (2) a reproducible evaluation framework for SMM coherence; and (3) an empirical assessment of LLM-based discrepancy detection. Our results reveal that, although LLMs exhibit apparent coherence on straightforward natural-language annotation tasks, they systematically err in scenarios requiring spatial reasoning or disambiguation of prosodic cues.