Jackal: A Real-World Execution-Based Benchmark Evaluating Large Language Models on Text-to-JQL Tasks
This addresses a problem for enterprise teams using Jira by providing a new benchmark to evaluate LLMs on text-to-JQL tasks, though it is incremental as it focuses on a specific domain application.
The paper tackles the lack of an open, real-world benchmark for mapping natural language to Jira Query Language (JQL) by introducing Jackal, a large-scale execution-based benchmark with 100,000 pairs, and finds that the best model achieves only 60.3% execution accuracy on a subset, highlighting significant performance variations across user request types.
Enterprise teams rely on the Jira Query Language (JQL) to retrieve and filter issues from Jira. Yet, to our knowledge, there is no open, real-world, execution-based benchmark for mapping natural language queries to JQL. We introduce Jackal, a novel, large-scale text-to-JQL benchmark comprising 100,000 natural language (NL) requests paired with validated JQL queries and execution-based results on a live Jira instance with over 200,000 issues. To reflect real-world usage, each JQL query is associated with four types of user requests: (i) Long NL, (ii) Short NL, (iii) Semantically Similar, and (iv) Semantically Exact. We release Jackal, a corpus of 100,000 text-to-JQL pairs, together with an execution-based scoring toolkit, and a static snapshot of the evaluated Jira instance for reproducibility. We report text-to-JQL results on 23 Large Language Models (LLMs) spanning parameter sizes, open and closed source models, across execution accuracy, exact match, and canonical exact match. In this paper, we report results on Jackal-5K, a 5,000-pair subset of Jackal. On Jackal-5K, the best overall model (Gemini 2.5 Pro) achieves only 60.3% execution accuracy averaged equally across four user request types. Performance varies significantly across user request types: (i) Long NL (86.0%), (ii) Short NL (35.7%), (iii) Semantically Similar (22.7%), and (iv) Semantically Exact (99.3%). By benchmarking LLMs on their ability to produce correct and executable JQL queries, Jackal exposes the limitations of current state-of-the-art LLMs and sets a new, execution-based challenge for future research in Jira enterprise data.