Increasing LLM response trustworthiness using voting ensembles
This incremental method addresses trust issues in high-stakes applications like healthcare and data annotation, where certainty is prioritized over answering every question.
The paper tackles the problem of quantifying uncertainty in LLM responses by proposing variable-threshold voting ensembles that allow abstention when confidence is low, achieving large gains in answer trustworthiness with modest reductions in response yield and accuracy in arithmetic and clinical-note domains.
Despite huge advances, LLMs still lack convenient and reliable methods to quantify the uncertainty in their responses, making them difficult to trust in high-stakes applications. One of the simplest approaches to eliciting more accurate answers is to select the mode of many responses, a technique known as ensembling. In this work, we expand on typical ensembling approaches by looking at ensembles with a variable voting threshold. We introduce a theoretical framework for question answering and show that, by permitting ensembles to "abstain" from providing an answer when the dominant response falls short of the threshold, it is possible to dramatically increase the trustworthiness of the remaining answers. From this framework, we derive theoretical results as well as report experimental results on two problem domains: arithmetic problem solving and clinical-note question-answering. In both domains, we observe that large gains in answer trustworthiness can be achieved using highly restrictive voting ensembles, while incurring relatively modest reductions in response yield and accuracy. Due to this quality, voting ensembles may be particularly useful in applications - such as healthcare and data annotation - that require a high degree of certainty but which may not require that every question receive an automated answer.