Training LLM Agents to Empower Humans
This work addresses the challenge of building AI agents that truly assist rather than replace humans, offering a scalable solution for aligned AI without costly human feedback.
The paper tackles the problem of assistive agents that overly take control instead of empowering humans, proposing a self-supervised method called Empower that maximizes human empowerment using only offline text data. Results show participants preferred the Empower assistant 78% of the time, with a 31% higher acceptance rate and 38% fewer suggestions, and it increased success rates in coding tasks by an average of 192% over a baseline.
Assistive agents should not only take actions on behalf of a human, but also step out of the way and cede control when there are important decisions to be made. However, current methods for building assistive agents, whether via mimicking expert humans or via RL finetuning on an inferred reward, often encourage agents to complete tasks on their own rather than truly assisting the human attain their objectives. Additionally, these methods often require costly explicit human feedback to provide a training signal. We propose a new approach to tuning assistive language models based on maximizing the human's empowerment, their ability to effect desired changes in the environment. Our empowerment-maximizing method, Empower, only requires offline text data, providing a self-supervised method for fine-tuning language models to better assist humans. To study the efficacy of our approach, we conducted an 18-person user study comparing our empowerment assistant with a strong baseline. Participants preferred our assistant 78% of the time (p=0.015), with a 31% higher acceptance rate and 38% fewer suggestions. Additionally, we introduce a new environment for evaluating multi-turn code assistance using simulated humans. Using this environment, we show that agents trained with Empower increase the success rate of a simulated human programmer on challenging coding questions by an average of 192% over an SFT baseline. With this empowerment objective, we provide a framework for useful aligned AI agents at scale using only offline data without the need for any additional human feedback or verifiable rewards.