Do Chatbots Walk the Talk of Responsible AI?
This addresses transparency and accountability issues in AI development for users and regulators, though it is incremental as it builds on existing responsible AI critiques.
The study investigated whether major AI chatbot companies actually implement the responsible AI principles they publicly promote, finding significant gaps between their corporate rhetoric and practice.
This study examines whether leading AI chatbot companies implement the responsible AI principles they publicly advocate. The authors used a mixed-methods approach analyzing four major chatbots (ChatGPT, Gemini, DeepSeek, and Grok) across company websites, technical documentation, and direct chatbot evaluations. We found significant gaps between corporate rhetoric and practice.