MAPROC at AHaSIS Shared Task: Few-Shot and Sentence Transformer for Sentiment Analysis of Arabic Hotel Reviews
This work addresses data scarcity in sentiment analysis for nuanced Arabic dialects in the hospitality domain, but it is incremental as it applies an existing method to a new dataset.
The paper tackled sentiment analysis of Arabic hotel reviews in Moroccan and Saudi dialects using the SetFit few-shot learning framework, achieving an F1 score of 73% and ranking 12th out of 26 participants.
Sentiment analysis of Arabic dialects presents significant challenges due to linguistic diversity and the scarcity of annotated data. This paper describes our approach to the AHaSIS shared task, which focuses on sentiment analysis on Arabic dialects in the hospitality domain. The dataset comprises hotel reviews written in Moroccan and Saudi dialects, and the objective is to classify the reviewers sentiment as positive, negative, or neutral. We employed the SetFit (Sentence Transformer Fine-tuning) framework, a data-efficient few-shot learning technique. On the official evaluation set, our system achieved an F1 of 73%, ranking 12th among 26 participants. This work highlights the potential of few-shot learning to address data scarcity in processing nuanced dialectal Arabic text within specialized domains like hotel reviews.