What do people want to fact-check?
This research addresses a demand-side gap in misinformation studies by identifying real-world verification needs, which is incremental but important for improving fact-checking systems.
The study analyzed nearly 2,500 statements from users of an AI fact-checking system to understand what people actually want to fact-check, finding that users often submit simple descriptive claims about present-day observables, with about one in four requests being empirically unresolvable, and revealing a mismatch between user needs and current AI tools and benchmarks.
Research on misinformation has focused almost exclusively on supply, asking what falsehoods circulate, who produces them, and whether corrections work. A basic demand-side question remains unanswered. When ordinary people can fact-check anything they want, what do they actually ask about? We provide the first large-scale evidence on this question by analyzing close to 2{,}500 statements submitted by 457 participants to an open-ended AI fact-checking system. Each claim is classified along five semantic dimensions (domain, epistemic form, verifiability, target entity, and temporal reference), producing a behavioral map of public verification demand. Three findings stand out. First, users range widely across topics but default to a narrow epistemic repertoire, overwhelmingly submitting simple descriptive claims about present-day observables. Second, roughly one in four requests concerns statements that cannot be empirically resolved, including moral judgments, speculative predictions, and subjective evaluations, revealing a systematic mismatch between what users seek from fact-checking tools and what such tools can deliver. Third, comparison with the FEVER benchmark dataset exposes sharp structural divergences across all five dimensions, indicating that standard evaluation corpora encode a synthetic claim environment that does not resemble real-world verification needs. These results reframe fact-checking as a demand-driven problem and identify where current AI systems and benchmarks are misaligned with the uncertainty people actually experience.