Personalized Prediction of Perceived Message Effectiveness Using Large Language Model Based Digital Twins
This work addresses the need for personalized message selection in mobile health platforms for smoking cessation, representing an incremental improvement over existing methods.
This study tackled the problem of predicting perceived message effectiveness (PME) for smoking cessation messages by evaluating large language models (LLMs), finding that LLM-based digital twins outperformed other methods with accuracies up to 0.49 and directional accuracies up to 0.75.
Perceived message effectiveness (PME) by potential intervention end-users is important for selecting and optimizing personalized smoking cessation intervention messages for mobile health (mHealth) platform delivery. This study evaluates whether large language models (LLMs) can accurately predict PME for smoking cessation messages. We evaluated multiple models for predicting PME across three domains: content quality, coping support, and quitting support. The dataset comprised 3010 message ratings (5-point Likert scale) from 301 young adult smokers. We compared (1) supervised learning models trained on labeled data, (2) zero and few-shot LLMs prompted without task-specific fine-tuning, and (3) LLM-based digital twins that incorporate individual characteristics and prior PME histories to generate personalized predictions. Model performance was assessed on three held-out messages per participant using accuracy, Cohen's kappa, and F1. LLM-based digital twins outperformed zero and few-shot LLMs (12 percentage points on average) and supervised baselines (13 percentage points), achieving accuracies of 0.49 (content), 0.45 (coping), and 0.49 (quitting), with directional accuracies of 0.75, 0.66, and 0.70 on a simplified 3-point scale. Digital twin predictions showed greater dispersion across rating categories, indicating improved sensitivity to individual differences. Integrating personal profiles with LLMs captures person-specific differences in PME and outperforms supervised and zero and few-shot approaches. Improved PME prediction may enable more tailored intervention content in mHealth. LLM-based digital twins show potential for supporting personalization of mobile smoking cessation and other health behavior change interventions.