Challenges in Synchronous & Remote Collaboration Around Visualization
This work addresses problems for researchers and developers in human-computer interaction and visualization, but it is incremental as it synthesizes existing knowledge into a structured framework.
The paper identifies 16 challenges in remote and synchronous collaboration around visualization, based on expert perspectives from 29 international researchers, focusing on activities like data analysis and decision-making, and organizes them into a framework for future research.
We characterize 16 challenges faced by those investigating and developing remote and synchronous collaborative experiences around visualization. Our work reflects the perspectives and prior research efforts of an international group of 29 experts from across human-computer interaction and visualization sub-communities. The challenges are anchored around five collaborative activities that exhibit a centrality of visualization and multimodal communication. These activities include exploratory data analysis, creative ideation, visualization-rich presentations, joint decision making grounded in data, and real-time data monitoring. The challenges also reflect the changing dynamics of these activities in the face of recent advances in extended reality (XR) and artificial intelligence (AI). As an organizing scheme for future research at the intersection of visualization and computer-supported cooperative work, we align the challenges with a sequence of four sets of research and development activities: technological choices, social factors, AI assistance, and evaluation.