Same Feedback, Different Source: How AI vs. Human Feedback Attribution and Credibility Shape Learner Behavior in Computing Education
This addresses a practical problem for computing educators in designing effective AI feedback systems, with incremental insights into attribution and credibility effects.
The study investigated whether learners' behavior changes based on whether they believe feedback comes from an AI or human, using a controlled experiment with 148 participants in a creative coding tutorial. Results showed that participants who believed feedback was from a human spent more time on task (d=0.61) and that delivery delay increased output complexity, but credibility issues with human attribution led to worse outcomes for some participants (e.g., code complexity d=0.77).
As AI systems increasingly take on instructional roles - providing feedback, guiding practice, evaluating work - a fundamental question emerges: does it matter to learners who they believe is on the other side? We investigated this using a three-condition experiment (N=148) in which participants completed a creative coding tutorial and received feedback generated by the same large language model, attributed to either an AI system (with instant or delayed delivery) or a human teaching assistant (with matched delayed delivery). This three-condition design separates the effect of source attribution from the confound of delivery timing, which prior studies have not controlled. Source attribution and timing had distinct effects on different outcomes: participants who believed the human attribution spent more time on task than those receiving equivalently timed AI-attributed feedback (d=0.61, p=.013, uncorrected), while the delivery delay independently increased output complexity without affecting time measures. An exploratory analysis revealed that 46% of participants in the human-attributed condition did not believe the attribution, and these participants showed worse outcomes than those receiving transparent AI feedback (code complexity d=0.77, p=.003; time on task d=0.70, p=.007). These findings suggest that believed human presence may carry motivational value, but that this value depends on credibility. For computing educators, transparent AI attribution may be the lower-risk default in contexts where human attribution would not be credible.