Making It Work Is the Work: Engineering Maturity as Epistemic Work
This addresses a fundamental issue for researchers and practitioners in HCI and fabrication, though it is incremental in reframing existing debates.
The paper tackles the problem of HCIxfabrication systems often failing to transfer beyond prototypes due to a lack of knowledge about their behavior across different conditions, proposing engineering maturity as epistemic work and introducing six dimensions (Fab-ilities) to describe transferability gaps.
Many HCIxfabrication systems are compelling as prototypes but remain difficult to reuse, extend, or transfer beyond their original publication. A common explanation is that adoption simply takes time. We argue that the issue is more fundamental. The knowledge needed to make fabrication systems transferable, namely how they behave across different materials, machines, and users, usually does not exist at the time of publication because the work required to generate this knowledge is rarely incentivized or rewarded. Drawing on engineering epistemology and prior debates in systems-oriented HCI, we reframe engineering maturity as epistemic work: sustained engineering effort that produces knowledge which prototyping alone cannot reveal. We propose six dimensions, Fab-ilities, as a vocabulary to describe what aspects of fabrication artifacts have become established and what knowledge remains tacit: (1) buildability, (2) executability, (3) reliability, (4) maintainability, (5) transferability, and (6) scalability. We describe five of our own projects (JigFab, StoryStick++, Silicone Devices, LamiFold, and PaperPulse), where varied attempts at dissemination, such as commercialization, spin-offs, and market exploration, each exposed different gaps between what we published and what transfer actually required.