e112: A Context-Aware Mobile Emergency Communication Platform Leveraging Smartphone Sensing and Cloud Services
This addresses the need for better communication between citizens and authorities during climate change-driven emergencies, though it is incremental as it builds on existing smartphone and cloud technologies.
The paper tackled the problem of improving emergency communication during disasters by developing e112, a context-aware mobile application that integrates smartphone sensing and cloud services, resulting in high user satisfaction and robust performance in evaluations.
This paper presents e112, a context-aware mobile emergency response application designed to strengthen communication between citizens and authorities during disasters. Building on the ubiquity of smartphones, the system provides SOS requests, incident reporting, customized alerts, evacuation guidance, and moderated community interaction, supported by a cloud-based back end and an operator dashboard for situational awareness. A user-centered design approach guided our development, ensuring clarity and usability under stressful conditions. Evaluation through usability studies and technical audits demonstrated high user satisfaction, robust performance, and accessibility. The results show that a simple, well-designed mobile application can significantly enhance emergency preparedness and response, reducing risks to human life during climate change--driven emergencies.