StratMem-Bench: Evaluating Strategic Memory Use in Virtual Character Conversation Beyond Factual Recall
For researchers building conversational AI for virtual characters, this benchmark highlights a critical gap in current models' ability to strategically deploy memories beyond factual recall.
The paper introduces StratMem-Bench, a benchmark of 657 instances for evaluating strategic memory use in virtual character dialogues, finding that current LLMs struggle with supportive memories despite handling required and irrelevant ones well.
Achieving realistic human-like conversation for virtual characters requires not only a simple memorization and recall of past events, but also the strategic utilization of memory to meet factual needs and social engagement. Current memory utilization relevant (e.g., memory-augmented generation, long-term dialogue, and etc.) benchmarks overlook this nuance, treating memory primarily as a static repository of facts rather than a dynamic resource to be strategically deployed in dialogues. To address this gap, we design StratMem-Bench, a new benchmark to evaluate strategic memory use in character-centric dialogues. This dataset comprises 657 instances where virtual characters must navigate heterogeneous memory pools containing required, supportive, and irrelevant memories. We also propose a framework with different evaluation metrics including Strict Memory Compliance, Memory Integration Quality, Proactive Enrichment Score and Conditional Irrelevance Rate, to evaluate strategic memory use capabilities of virtual characters. Experiments on StratMem-Bench which leverage the state-of-the-art large language models as virtual characters show that all models perform well at distinguishing between required and irrelevant memories, but struggle once supportive memories are introduced into the decision process.