Can Agent Benchmarks Support Their Scores? Evidence-Supported Bounds for Interactive-Agent Evaluation
For researchers evaluating interactive agents, this work provides a method to quantify and communicate uncertainty in benchmark scores, improving the reliability of agent comparisons.
The paper addresses the problem of unreliable outcome detection in interactive agent benchmarks, where surface-level checks can produce misleading scores. It introduces an outcome evidence reporting layer that provides evidence-supported score bounds, revealing that up to 30% of reported successes may be uncertain across five benchmarks.
Interactive agent benchmarks map an agent run to a binary outcome through outcome checks. When these checks rely on surface level signals or fail to capture the agent's actual action path, they cannot reliably determine whether the run succeeded. For example, a benchmark task may ask whether Alice's shipping address was changed, while the outcome check only verifies that the agent clicked "Save." This does not guarantee that the intended state change occurred, since the agent may have modified the wrong record. Treating such a run as successful therefore makes the reported score misleading. Benchmark quality thus depends not only on task design, but also on the reliability of outcome detection. We address this problem by introducing an outcome evidence reporting layer for existing benchmarks, without modifying their tasks, agents, or evaluators. The layer performs three functions. First, before scoring, it specifies which stored artifacts are required to verify the claimed outcome for each case. Second, it applies a locked checklist to each completed run and assigns one of three evidence labels: Evidence Pass, Evidence Fail, or Unknown. Third, it reports evidence supported score bounds that quantify uncertainty arising from Unknown cases. Rather than silently counting, discarding, or hiding uncertain cases inside a single aggregate success rate, the framework keeps them explicitly visible. We evaluate the outcome evidence layer on five public benchmarks: ANDROIDWORLD, AGENTDOJO, APPWORLD, tau3 bench retail, and MINIWOB. The resulting reports separate several empirically distinct failure modes.