Understanding Perspectives of Patients, Caregivers and Clinicians towards Emerging Collaborative-decision Making Technologies
For pediatric healthcare decision-makers, this study identifies trust as a key barrier to adopting collaborative decision-making technologies, but it is an incremental qualitative exploration without quantitative results.
This qualitative study examined perceptions of patients, caregivers, and clinicians toward collaborative decision-making technologies (dashboards, VR, AI assistants) in pediatrics, finding that technology acceptance is linked to user trust. The results highlight the need for design strategies that build trust before these tools can effectively support collaborative decision-making.
In pediatrics, patients, caregivers, and clinicians share responsibility for health decisions, but limited collaboration can undermine outcomes. We conducted a qualitative study examining decision-makers perceptions toward collaborative decision-making technologies, including interactive dashboards, VR simulators, and AI voice assistants. Findings reveal differences in user opinions across groups and indicate technology acceptance is linked to users trust of these technologies. Technology developers and researchers need to explore design and implementation strategies that build and facilitate trust or appropriate distrust between users and these novel technologies before these tools can effectively support collaborative decision-making.