CoPersona: Collaborative Persona Graphs for Robust LLM Personalization
For LLM-based personalization systems, CoPersona provides a robust method to handle incomplete user profiles, improving personalization quality when test requests target under-supported facets.
CoPersona addresses the problem of sparse and biased user histories in LLM personalization by constructing a multiplex persona graph that borrows signals from similar peers, achieving consistent improvements over baselines across domains and model scales.
Real-world LLM personalization is often constrained by sparse and skewed user histories: most users provide only a handful of interactions, while even frequent users' logs capture an incomplete and biased view of their preferences. As a result, weakly observed user attributes are difficult to infer, leading to brittle personalization when test-time requests shift toward under-supported facets. Motivated by this limitation, we present CoPersona, a graph-based collaborative personalization framework that completes sparse user profiles by borrowing signals from behaviorally similar peers. However, directly transferring signals is difficult because uneven facet coverage introduces bias into interaction histories, obscuring user similarity in the unstructured global space. To address this issue, CoPersona decomposes interaction histories into multiple facet-level representations and explicitly models peer-to-peer, facet-level alignment through a multiplex persona graph. To effectively leverage peer information at inference time, we employ a dual-branch architecture that combines non-parametric peer retrieval with parametric graph reasoning. Experiments across multiple domains and model scales demonstrate consistent improvements over strong baselines, validating CoPersona as an effective approach for robust LLM personalization.