Ruyuan Wan

Ruyuan Wan, Jaehyung Kim, Dongyeop Kang

In NLP annotation, it is common to have multiple annotators label the text and then obtain the ground truth labels based on the agreement of major annotators. However, annotators are individuals with different backgrounds, and minors' opinions should not be simply ignored. As annotation tasks become subjective and topics are controversial in modern NLP tasks, we need NLP systems that can represent people's diverse voices on subjective matters and predict the level of diversity. This paper examines whether the text of the task and annotators' demographic background information can be used to estimate the level of disagreement among annotators. Particularly, we extract disagreement labels from the annotators' voting histories in the five subjective datasets, and then fine-tune language models to predict annotators' disagreement. Our results show that knowing annotators' demographic information, like gender, ethnicity, and education level, helps predict disagreements. In order to distinguish the disagreement from the inherent controversy from text content and the disagreement in the annotators' different perspectives, we simulate everyone's voices with different combinations of annotators' artificial demographics and examine its variance of the finetuned disagreement predictor. Our paper aims to improve the annotation process for more efficient and inclusive NLP systems through a novel disagreement prediction mechanism. Our code and dataset are publicly available.

Ruyuan Wan, Changye Li, Ting-Hao 'Kenneth' Huang · uw

Coded language is an important part of human communication. It refers to cases where users intentionally encode meaning so that the surface text differs from the intended meaning and must be decoded to be understood. Current language models handle coded language poorly. Progress has been limited by the lack of real-world datasets and clear taxonomies. This paper introduces CodedLang, a dataset of 7,744 Chinese Google Maps reviews, including 900 reviews with span-level annotations of coded language. We developed a seven-class taxonomy that captures common encoding strategies, including phonetic, orthographic, and cross-lingual substitutions. We benchmarked language models on coded language detection, classification, and review rating prediction. Results show that even strong models can fail to identify or understand coded language. Because many coded expressions rely on pronunciation-based strategies, we further conducted a phonetic analysis of coded and decoded forms. Our code and dataset are publicly available. Together, our results highlight coded language as an important and underexplored challenge for real-world NLP systems.

Ruyuan Wan, Simret Gebreegziabhe, Toby Jia-Jun Li et al.

In recent years, there has been a growing interest in employing intelligent agents in writing. Previous work emphasizes the evaluation of the quality of end product-whether it was coherent and polished, overlooking the journey that led to the product, which is an invaluable dimension of the creative process. To understand how to recognize human efforts in co-writing with intelligent writing systems, we adapt Flower and Hayes' cognitive process theory of writing and propose CoCo Matrix, a two-dimensional taxonomy of entropy and information gain, to depict the new human-agent co-writing model. We define four quadrants and situate thirty-four published systems within the taxonomy. Our research found that low entropy and high information gain systems are under-explored, yet offer promising future directions in writing tasks that benefit from the agent's divergent planning and the human's focused translation. CoCo Matrix, not only categorizes different writing systems but also deepens our understanding of the cognitive processes in human-agent co-writing. By analyzing minimal changes in the writing process, CoCo Matrix serves as a proxy for the writer's mental model, allowing writers to reflect on their contributions. This reflection is facilitated through the measured metrics of information gain and entropy, which provide insights irrespective of the writing system used.

London Lowmanstone, Ruyuan Wan, Risako Owan et al.

Annotating data via crowdsourcing is time-consuming and expensive. Due to these costs, dataset creators often have each annotator label only a small subset of the data. This leads to sparse datasets with examples that are marked by few annotators. The downside of this process is that if an annotator doesn't get to label a particular example, their perspective on it is missed. This is especially concerning for subjective NLP datasets where there is no single correct label: people may have different valid opinions. Thus, we propose using imputation methods to generate the opinions of all annotators for all examples, creating a dataset that does not leave out any annotator's view. We then train and prompt models, using data from the imputed dataset, to make predictions about the distribution of responses and individual annotations. In our analysis of the results, we found that the choice of imputation method significantly impacts soft label changes and distribution. While the imputation introduces noise in the prediction of the original dataset, it has shown potential in enhancing shots for prompts, particularly for low-response-rate annotators. We have made all of our code and data publicly available.

Esha Singh, Anu Bompelli, Ruyuan Wan et al.

Dietary supplements (DS) have been widely used by consumers, but the information around the efficacy and safety of DS is disparate or incomplete, thus creating barriers for consumers to find information effectively. Conversational agent (CA) systems have been applied to the healthcare domain, but there is no such a system to answer consumers regarding DS use, although widespread use of DS. In this study, we develop the first CA system for DS use