A Conversational Agent System for Dietary Supplements Use
This addresses the need for accessible information on dietary supplements for consumers, but it is incremental as it applies existing conversational agent technology to a new specific area.
The researchers tackled the problem of disparate and incomplete information on dietary supplements by developing the first conversational agent system for this domain, enabling consumers to find information effectively.
Dietary supplements (DS) have been widely used by consumers, but the information around the efficacy and safety of DS is disparate or incomplete, thus creating barriers for consumers to find information effectively. Conversational agent (CA) systems have been applied to the healthcare domain, but there is no such a system to answer consumers regarding DS use, although widespread use of DS. In this study, we develop the first CA system for DS use