Shang Hong Sim

h-index2
2papers
15citations

2 Papers

12.9CLSep 17, 2024Code
Measuring and Enhancing Trustworthiness of LLMs in RAG through Grounded Attributions and Learning to Refuse

Maojia Song, Shang Hong Sim, Rishabh Bhardwaj et al.

LLMs are an integral component of retrieval-augmented generation (RAG) systems. While many studies focus on evaluating the overall quality of end-to-end RAG systems, there is a gap in understanding the appropriateness of LLMs for the RAG task. To address this, we introduce Trust-Score, a holistic metric that evaluates the trustworthiness of LLMs within the RAG framework. Our results show that various prompting methods, such as in-context learning, fail to effectively adapt LLMs to the RAG task as measured by Trust-Score. Consequently, we propose Trust-Align, a method to align LLMs for improved Trust-Score performance. 26 out of 27 models aligned using Trust-Align substantially outperform competitive baselines on ASQA, QAMPARI, and ELI5. Specifically, in LLaMA-3-8b, Trust-Align outperforms FRONT on ASQA (up 12.56), QAMPARI (up 36.04), and ELI5 (up 17.69). Trust-Align also significantly enhances models' ability to correctly refuse and provide quality citations. We also demonstrate the effectiveness of Trust-Align across different open-weight models, including the LLaMA series (1b to 8b), Qwen-2.5 series (0.5b to 7b), and Phi3.5 (3.8b). We release our code at https://github.com/declare-lab/trust-align.

9.6CLJun 18, 2025
Lessons from Training Grounded LLMs with Verifiable Rewards

Shang Hong Sim, Tej Deep Pala, Vernon Toh et al.

Generating grounded and trustworthy responses remains a key challenge for large language models (LLMs). While retrieval-augmented generation (RAG) with citation-based grounding holds promise, instruction-tuned models frequently fail even in straightforward scenarios: missing explicitly stated answers, citing incorrectly, or refusing when evidence is available. In this work, we explore how reinforcement learning (RL) and internal reasoning can enhance grounding in LLMs. We use the GRPO (Group Relative Policy Optimization) method to train models using verifiable outcome-based rewards targeting answer correctness, citation sufficiency, and refusal quality, without requiring gold reasoning traces or expensive annotations. Through comprehensive experiments across ASQA, QAMPARI, ELI5, and ExpertQA we show that reasoning-augmented models significantly outperform instruction-only variants, especially in handling unanswerable queries and generating well-cited responses. A two-stage training setup, first optimizing answer and citation behavior and then refusal, further improves grounding by stabilizing the learning signal. Additionally, we revisit instruction tuning via GPT-4 distillation and find that combining it with GRPO enhances performance on long-form, generative QA tasks. Overall, our findings highlight the value of reasoning, stage-wise optimization, and outcome-driven RL for building more verifiable and reliable LLMs.