Jessica Huynh

Jessica Huynh, Cathy Jiao, Prakhar Gupta et al. · cmu

Language models have steadily increased in size over the past few years. They achieve a high level of performance on various natural language processing (NLP) tasks such as question answering and summarization. Large language models (LLMs) have been used for generation and can now output human-like text. Due to this, there are other downstream tasks in the realm of dialog that can now harness the LLMs' language understanding capabilities. Dialog evaluation is one task that this paper will explore. It concentrates on prompting with LLMs: BLOOM, OPT, GPT-3, Flan-T5, InstructDial and TNLGv2. The paper shows that the choice of datasets used for training a model contributes to how well it performs on a task as well as on how the prompt should be structured. Specifically, the more diverse and relevant the group of datasets that a model is trained on, the better dialog evaluation performs. This paper also investigates how the number of examples in the prompt and the type of example selection used affect the model's performance.

Jessica Huynh, Ting-Rui Chiang, Jeffrey Bigham et al.

Dialog system developers need high-quality data to train, fine-tune and assess their systems. They often use crowdsourcing for this since it provides large quantities of data from many workers. However, the data may not be of sufficiently good quality. This can be due to the way that the requester presents a task and how they interact with the workers. This paper introduces DialCrowd 2.0 to help requesters obtain higher quality data by, for example, presenting tasks more clearly and facilitating effective communication with workers. DialCrowd 2.0 guides developers in creating improved Human Intelligence Tasks (HITs) and is directly applicable to the workflows used currently by developers and researchers.

Jessica Huynh, Shikib Mehri, Cathy Jiao et al.

The DialPort project http://dialport.org/, funded by the National Science Foundation (NSF), covers a group of tools and services that aim at fulfilling the needs of the dialog research community. Over the course of six years, several offerings have been created, including the DialPort Portal and DialCrowd. This paper describes these contributions, which will be demoed at SIGDIAL, including implementation, prior studies, corresponding discoveries, and the locations at which the tools will remain freely available to the community going forward.

Siddhant Arora, Hayato Futami, Shih-Lun Wu et al.

Recently there have been efforts to introduce new benchmark tasks for spoken language understanding (SLU), like semantic parsing. In this paper, we describe our proposed spoken semantic parsing system for the quality track (Track 1) in Spoken Language Understanding Grand Challenge which is part of ICASSP Signal Processing Grand Challenge 2023. We experiment with both end-to-end and pipeline systems for this task. Strong automatic speech recognition (ASR) models like Whisper and pretrained Language models (LM) like BART are utilized inside our SLU framework to boost performance. We also investigate the output level combination of various models to get an exact match accuracy of 80.8, which won the 1st place at the challenge.

Hayato Futami, Jessica Huynh, Siddhant Arora et al.

This paper describes our system for the low-resource domain adaptation track (Track 3) in Spoken Language Understanding Grand Challenge, which is a part of ICASSP Signal Processing Grand Challenge 2023. In the track, we adopt a pipeline approach of ASR and NLU. For ASR, we fine-tune Whisper for each domain with upsampling. For NLU, we fine-tune BART on all the Track3 data and then on low-resource domain data. We apply masked LM (MLM) -based data augmentation, where some of input tokens and corresponding target labels are replaced using MLM. We also apply a retrieval-based approach, where model input is augmented with similar training samples. As a result, we achieved exact match (EM) accuracy 63.3/75.0 (average: 69.15) for reminder/weather domain, and won the 1st place at the challenge.