HCJul 5, 2023
Power-up! What Can Generative Models Do for Human Computation Workflows?Garrett Allen, Gaole He, Ujwal Gadiraju
We are amidst an explosion of artificial intelligence research, particularly around large language models (LLMs). These models have a range of applications across domains like medicine, finance, commonsense knowledge graphs, and crowdsourcing. Investigation into LLMs as part of crowdsourcing workflows remains an under-explored space. The crowdsourcing research community has produced a body of work investigating workflows and methods for managing complex tasks using hybrid human-AI methods. Within crowdsourcing, the role of LLMs can be envisioned as akin to a cog in a larger wheel of workflows. From an empirical standpoint, little is currently understood about how LLMs can improve the effectiveness of crowdsourcing workflows and how such workflows can be evaluated. In this work, we present a vision for exploring this gap from the perspectives of various stakeholders involved in the crowdsourcing paradigm -- the task requesters, crowd workers, platforms, and end-users. We identify junctures in typical crowdsourcing workflows at which the introduction of LLMs can play a beneficial role and propose means to augment existing design patterns for crowd work.
HCNov 30, 2021
Using Conversational Artificial Intelligence to Support Children's Search in the ClassroomGarrett Allen, Jie Yang, Maria Soledad Pera et al.
We present pathways of investigation regarding conversational user interfaces (CUIs) for children in the classroom. We highlight anticipated challenges to be addressed in order to advance knowledge on CUIs for children. Further, we discuss preliminary ideas on strategies for evaluation.
IRJun 15, 2021
To Infinity and Beyond! Accessibility is the Future for Kids' Search EnginesAshlee Milton, Garrett Allen, Maria Soledad Pera
Research in the area of search engines for children remains in its infancy. Seminal works have studied how children use mainstream search engines, as well as how to design and evaluate custom search engines explicitly for children. These works, however, tend to take a one-size-fits-all view, treating children as a unit. Nevertheless, even at the same age, children are known to possess and exhibit different capabilities. These differences affect how children access and use search engines. To better serve children, in this vision paper, we spotlight accessibility and discuss why current research on children and search engines does not, but should, focus on this significant matter.
CYMay 7, 2021
CASTing a Net: Supporting Teachers with Search TechnologyGarrett Allen, Katherine Landau Wright, Jerry Alan Fails et al.
Past and current research has typically focused on ensuring that search technology for the classroom serves children. In this paper, we argue for the need to broaden the research focus to include teachers and how search technology can aid them. In particular, we share how furnishing a behind-the-scenes portal for teachers can empower them by providing a window into the spelling, writing, and concept connection skills of their students.