Fuh-Hwa Franklin Liu

Fuh-Hwa Franklin Liu, Su-Chuan Shih

Multi-criteria Analysis (MCA) is used to rank alternatives based on various criteria. Key MCA methods, such as Multiple Criteria Decision Making (MCDM) methods, estimate parameters for criteria to compute the performance of each alternative. Nonetheless, subjective evaluations and biases frequently influence the reliability of results, while the diversity of data affects the precision of the parameters. The novel linear programming-based Virtual Gap Analysis (VGA) models tackle these issues. This paper outlines a two-step method that integrates two novel VGA models to assess each alternative from a pessimistic perspective, using both quantitative and qualitative criteria, and employing cardinal and ordinal data. Next, prioritize the alternatives to eliminate the least favorable one. The proposed method is dependable and scalable, enabling thorough assessments efficiently and effectively within decision support systems.

Fuh-Hwa Franklin Liu, Su-Chuan Shih

Modern methods for multi-criteria assessment (MCA), such as Data Envelopment Analysis (DEA), Stochastic Frontier Analysis (SFA), and Multiple Criteria Decision-Making (MCDM), are utilized to appraise a collection of Decision-Making Units (DMUs), also known as alternatives, based on several criteria. These methodologies inherently rely on assumptions and can be influenced by subjective judgment to effectively tackle the complex evaluation challenges in various fields. In real-world scenarios, it is essential to incorporate both quantitative and qualitative criteria as they consist of cardinal and ordinal data. Despite the inherent variability in the criterion values of different alternatives, the homogeneity assumption is often employed, significantly affecting evaluations. To tackle these challenges and determine the most appropriate alternative, we propose a novel MCA approach that combines two Virtual Gap Analysis (VGA) models. The VGA framework, rooted in linear programming, is pivotal in the MCA methodology. This approach improves efficiency and fairness, ensuring that evaluations are both comprehensive and dependable, thus offering a strong and adaptive solution. Two comprehensive numerical examples demonstrate the accuracy and transparency of our proposed method. The goal is to encourage continued advancement and stimulate progress in automated decision systems and decision support systems.