SEFeb 10, 2022
Work-from-home and its implication for project management, resilience and innovation -- a global survey on software companiesAnh Nguyen-Duc, Dron Khanna, Des Greer et al.
[Context] The COVID-19 pandemic has had a disruptive impact on how people work and collaborate across all global economic sectors, including the software business. While remote working is not new for software engineers, forced Work-from-home situations to come with both constraints, limitations, and opportunities for individuals, software teams and software companies. As the "new normal" for working might be based on the current state of Work From Home (WFH), it is useful to understand what has happened and learn from that. [Objective] The goal of this study is to gain insights on how their WFH environment impacts software projects and software companies. We are also interested in understanding if the impact differs between software startups and established companies. [Method] We conducted a global-scale, cross-sectional survey during spring and summer 2021. Our results are based on quantitative and qualitative analysis of 297 valid responses. [Results] We observed a mixed perception of the impact of WFH on software project management, resilience, and innovation. Certain patterns on WFH, control and coordination mechanisms and collaborative tools are observed globally. We find that team, agility and leadership are the three most important factors for achieving resilience during the pandemic. Although startups do not perceive the impact of WFH differently, there is a difference between engineers who work in a small team context and those who work in a large team context. [Conclusion] The result suggests a contingency approach in studying and improving WFH practices and environment in the future software industry.
SEFeb 11, 2021
Business Model Canvas Should Pay More Attention to the Software Startup TeamKai-Kristian Kemell, Atte Elonen, Mari Suoranta et al.
Business Model Canvas (BMC) is a tool widely used to describe startup business models. Despite the various business aspects described, BMC pays a little emphasis on team-related factors. The importance of team-related factors in software development has been acknowledged widely in literature. While not as extensively studied, the importance of teams in software startups is also known in both literature and among practitioners. In this paper, we propose potential changes to BMC to have the tool better reflect the importance of the team, especially in a software startup environment. Based on a literature review, we identify various components related to the team, which we then further support with empirical data. We do so by means of a qualitative case study of five startups.
SENov 20, 2019
Product Innovation through Internal Startup in Large Software Companies: a Case StudyHenry Edison, Xiaofeng Wang, Pekka Abrahamsson
Product innovation is a risky activity, but when successful, it enables large software companies accrue high profits and leapfrog the competition. Internal startups have been promoted as one way to foster product innovation in large companies, which allows them to innovate as startups do. However, internal startups in large companies are challenging endeavours despite of the promised benefits. How large software companies can leverage internal startups in software product innovation is not fully understood due to the scarcity of the relevant studies. Based on a conceptual framework that combines the elements from the Lean startup approach and an internal corporate venturing model, we conducted a case study of a large software company to examine how a new product was developed through the internal startup effort and struggled to achieve the desired outcomes set by the management. As a result, the conceptual framework was further developed into a Lean startup-enabled new product development model for large software companies.
CYFeb 23, 2018
Lean Internal Startups for Software Product Innovation in Large Companies: Enablers and InhibitorsHenry Edison, Nina M. Smørsgård, Xiaofeng Wang et al.
To compete in this age of disruption, large companies cannot rely on cost efficiency, lead time reduction and quality improvement. They are now looking for ways to innovate like startups. Meanwhile, the awareness and use of the Lean startup approach have grown rapidly amongst the software startup community in recent years. This study investigates how Lean internal startup facilitates software product innovation in large companies and identifies its enablers and inhibitors. A multiple case study approach is followed in the investigation. Two software product innovation projects from two large companies are examined, using a conceptual framework that is based on the method-in-action framework and extended with the previously developed Lean-Internal Corporate Venture model. Seven face-to-face in-depth interviews of the employees with different roles are conducted. Within-case analysis and cross-case comparison are applied to draw the findings from the cases. A generic process flow summarises the common key processes of Lean internal startups. The findings suggest that an internal startup that is initiated management or employees faces different challenges. A list of enablers of applying Lean startup in large companies are identified, including top management support and cross-functional team. Both cases face different inhibitors due to the different process of inception, objective of the team and type of the product. Our contributions are threefold. First, this study is one of the first attempt to investigate the use of Lean startup approach in large companies empirically. Second, the study shows the potential of the method-in-action framework to investigate the Lean startup approach in non-startup context. The third is a general process of Lean internal startup and the evidence of the enablers and inhibitors of implementing it, which are both theory-informed and empirically grounded.
SEFeb 16, 2018
Innovation Initiatives in Large Software Companies: A Systematic Mapping StudyHenry Edison, Xiaofeng Wang, Ronald Jabangwe et al.
To keep the competitive advantage and adapt to changes in the market and technology, companies need to innovate in an organised, purposeful and systematic manner. However, due to their size and complexity, large companies tend to focus on maintaining their business, which can potentially lower their agility to innovate. This study aims to provide an overview of the current research on innovation initiatives and to identify the challenges of implementing the initiatives in the context of large software companies. The investigation was performed using a systematic mapping approach of published literature on corporate innovation and entrepreneurship. Then it was complemented with interviews with four experts with rich industry experience. Our study results suggest that, there is a lack of high quality empirical studies on innovation initiative in the context of large software companies. A total of 7 studies are conducted in such context, which reported 5 types of initiatives: intrapreneurship, bootlegging, internal venture, spin-off and crowdsourcing. Our study offers three contributions. First, this paper represents the map of existing literature on innovation initiatives inside large companies. The second contribution is to provide an innovation initiative tree. The third contribution is to identify key challenges faced by each initiative in large software companies. At the strategic and tactical levels, there is no difference between large software companies and other companies. At the operational level, large software companies are highly influenced by the advancement of Internet technology. Large software companies use open innovation paradigm as part of their innovation initiatives. We envision a future work is to further empirically evaluate the innovation initiative tree in large software companies, which involves more practitioners from different companies.