Shuib Basri

Hussaini Mamman, Shuib Basri, Abdullateef Oluwaqbemiga Balogun et al.

Artificial Intelligence (AI) has demonstrated remarkable capabilities in domains such as recruitment, finance, healthcare, and the judiciary. However, biases in AI systems raise ethical and societal concerns, emphasizing the need for effective fairness testing methods. This paper reviews current research on fairness testing, particularly its application through search-based testing. Our analysis highlights progress and identifies areas of improvement in addressing AI systems biases. Future research should focus on leveraging established search-based testing methodologies for fairness testing.

Arif Razza, Luiz Fernando Capretz, Shuib Basri

End users positive response is essential for the success of any software. This is true for both commercial and Open Source Software (OSS). OSS is popular not only because of its availability, which is usually free but due to the user support it provides, generally through public platforms. The study model of this research establishes a relationship between OSS user support and available support tools. To conduct this research, we used a dataset of 100 OSS projects in different categories and examined five user support tools provided by different OSS projects. The results show that project trackers, user mailing lists, and updated versions have a significant role in gaining user support. However, we were unable to find a significant association between user support and documentation, as well as between user support and the troubleshooting guidelines provided by OSS projects.

Hussaini Mamman, Shuib Basri, Abdullateef Balogun et al.

The widespread adoption of ML systems across critical domains like hiring, finance, and healthcare raises growing concerns about their potential for discriminatory decision-making based on protected attributes. While efforts to ensure fairness during development are crucial, they leave deployed ML systems vulnerable to potentially exhibiting discrimination during their operations. To address this gap, we propose a novel framework for on-the-fly tracking and correction of discrimination in deployed ML systems. Leveraging counterfactual explanations, the framework continuously monitors the predictions made by an ML system and flags discriminatory outcomes. When flagged, post-hoc explanations related to the original prediction and the counterfactual alternatives are presented to a human reviewer for real-time intervention. This human-in-the-loop approach empowers reviewers to accept or override the ML system decision, enabling fair and responsible ML operation under dynamic settings. While further work is needed for validation and refinement, this framework offers a promising avenue for mitigating discrimination and building trust in ML systems deployed in a wide range of domains.

Saiqa Aleem, Luiz Fernando Capretz, Faheem Ahmed et al.

This study attempts to provide a better understanding of the user dimension as a factor in software game success. It focuses mainly on an empirical investigation of the effect of user factors on the software game development process and finally on the quality of the resulting game. A quantitative survey was developed and conducted to identify key user dimensions. For this study, a survey was used to test the research model and hypotheses. The main contribution of this paper is to investigate empirically the influence of user key factors on software game development process that ultimately results in a higher quality final product. The results provide evidence that game development organizations must deal with multiple user key factors to remain competitive and handle high pressure in the soft-ware game industry.

Malek Almomani, Shuib Basri, Omar Almomani et al.

This paper presents the components of a newly developed Malaysian SMEs - Software Process Improvement model (MSME-SPI) that can assess SMEs soft-ware development industry in managing and improving their software processes capability. The MSME-SPI is developed in response to practitioner needs that were highlighted in an empirical study with the Malaysian SME software development industry. After the model development, there is a need for independent feedback to show that the model meets its objectives. Consequently, the validation phase is performed by involving a group of software process improvement experts in examining the MSME-SPI model components. Besides, the effectiveness of the MSME-SPI model is validated using an expert panel. Three criteria were used to evaluate the effectiveness of the model namely: usefulness, verifiability, and structure. The results show the model effective to be used by SMEs with minor modifications. The validation phase contributes towards a better understanding and use of the MSME-SPI model by the practitioners in the field.

Luiz Fernando Capretz, Shuib Basri, Maythem Adili et al.

Software testing is one of the crucial supporting processes of software life cycle. Unfortunately for the software industry, the role is stigmatized, partly due to misperception and partly due to treatment of the role in the software industry. The present study aims to analyse this situation to explore what inhibit an individual from taking up a software testing career. In order to investigate this issue, we surveyed 82 senior students taking a degree in information technology, information and communication technology, and computer science at two Malaysian universities. The subjects were asked the PROs and CONs of taking up a career in software testing and what were the chances that they would do so. The study identified 7 main PROs and 9 main CONSs for starting a testing career, and indicated that the role of software tester has been perceived as a social role, with more soft skills connotations than technical implications. The results also show that Malaysian students have a more positive attitude towards software testing than their counterparts where similar investigations have been carried out.

Abdul Rehman Gilal, Jafreezal Jaafar, Luiz Fernando Capretz et al.

Ineffective software team composition has become recognized as a prominent aspect of software project failures. Reports from results extracted from different theoretical personality models have produced contradicting fits, validity challenges, and missing guidance during software development personnel selection. It is also believed that the technique/s used while developing a model can impact the overall results. Thus, this study aims to: 1) discover an effective classification technique to solve the problem, and 2) develop a model for composition of the software development team. The model developed was composed of three predictors: team role, personality types, and gender variables; it also contained one outcome: team performance variable. The techniques used for model development were logistic regression, decision tree, and Rough Sets Theory (RST). Higher prediction accuracy and reduced pattern complexity were the two parameters for selecting the effective technique. Based on the results, the Johnson Algorithm (JA) of RST appeared to be an effective technique for a team composition model. The study has proposed a set of 24 decision rules for finding effective team members. These rules involve gender classification to highlight the appropriate personality profile for software developers. In the end, this study concludes that selecting an appropriate classification technique is one of the most important factors in developing effective models.