Vittorio Castelli

Shuaichen Chang, Jun Wang, Mingwen Dong et al. · amazon-science, ibm-research

Neural text-to-SQL models have achieved remarkable performance in translating natural language questions into SQL queries. However, recent studies reveal that text-to-SQL models are vulnerable to task-specific perturbations. Previous curated robustness test sets usually focus on individual phenomena. In this paper, we propose a comprehensive robustness benchmark based on Spider, a cross-domain text-to-SQL benchmark, to diagnose the model robustness. We design 17 perturbations on databases, natural language questions, and SQL queries to measure the robustness from different angles. In order to collect more diversified natural question perturbations, we utilize large pretrained language models (PLMs) to simulate human behaviors in creating natural questions. We conduct a diagnostic study of the state-of-the-art models on the robustness set. Experimental results reveal that even the most robust model suffers from a 14.0% performance drop overall and a 50.7% performance drop on the most challenging perturbation. We also present a breakdown analysis regarding text-to-SQL model designs and provide insights for improving model robustness.

Yiyun Zhao, Jiarong Jiang, Yiqun Hu et al. · amazon-science, ibm-research

Recently, there has been increasing interest in synthesizing data to improve downstream text-to-SQL tasks. In this paper, we first examined the existing synthesized datasets and discovered that state-of-the-art text-to-SQL algorithms did not further improve on popular benchmarks when trained with augmented synthetic data. We observed two shortcomings: illogical synthetic SQL queries from independent column sampling and arbitrary table joins. To address these issues, we propose a novel synthesis framework that incorporates key relationships from schema, imposes strong typing, and conducts schema-distance-weighted column sampling. We also adopt an intermediate representation (IR) for the SQL-to-text task to further improve the quality of the generated natural language questions. When existing powerful semantic parsers are pre-finetuned on our high-quality synthesized data, our experiments show that these models have significant accuracy boosts on popular benchmarks, including new state-of-the-art performance on Spider.

Alexander Hanbo Li, Mingyue Shang, Evangelia Spiliopoulou et al. · amazon-science, ibm-research

We present a novel approach for structured data-to-text generation that addresses the limitations of existing methods that primarily focus on specific types of structured data. Our proposed method aims to improve performance in multi-task training, zero-shot and few-shot scenarios by providing a unified representation that can handle various forms of structured data such as tables, knowledge graph triples, and meaning representations. We demonstrate that our proposed approach can effectively adapt to new structured forms, and can improve performance in comparison to current methods. For example, our method resulted in a 66% improvement in zero-shot BLEU scores when transferring models trained on table inputs to a knowledge graph dataset. Our proposed method is an important step towards a more general data-to-text generation framework.

Hardy Hardy, Miguel Ballesteros, Faisal Ladhak et al. · amazon-science, ibm-research

Summarizing novel chapters is a difficult task due to the input length and the fact that sentences that appear in the desired summaries draw content from multiple places throughout the chapter. We present a pipelined extractive-abstractive approach where the extractive step filters the content that is passed to the abstractive component. Extremely lengthy input also results in a highly skewed dataset towards negative instances for extractive summarization; we thus adopt a margin ranking loss for extraction to encourage separation between positive and negative examples. Our extraction component operates at the constituent level; our approach to this problem enriches the text with spinal tree information which provides syntactic context (in the form of constituents) to the extraction model. We show an improvement of 3.71 Rouge-1 points over best results reported in prior work on an existing novel chapter dataset.

Revanth Gangi Reddy, Bhavani Iyer, Md Arafat Sultan et al. · amazon-science, ibm-research

Neural passage retrieval is a new and promising approach in open retrieval question answering. In this work, we stress-test the Dense Passage Retriever (DPR) -- a state-of-the-art (SOTA) open domain neural retrieval model -- on closed and specialized target domains such as COVID-19, and find that it lags behind standard BM25 in this important real-world setting. To make DPR more robust under domain shift, we explore its fine-tuning with synthetic training examples, which we generate from unlabeled target domain text using a text-to-text generator. In our experiments, this noisy but fully automated target domain supervision gives DPR a sizable advantage over BM25 in out-of-domain settings, making it a more viable model in practice. Finally, an ensemble of BM25 and our improved DPR model yields the best results, further pushing the SOTA for open retrieval QA on multiple out-of-domain test sets.

Rujun Han, Yuhao Zhang, Peng Qi et al. · stanford

Question answering based on retrieval augmented generation (RAG-QA) is an important research topic in NLP and has a wide range of real-world applications. However, most existing datasets for this task are either constructed using a single source corpus or consist of short extractive answers, which fall short of evaluating large language model (LLM) based RAG-QA systems on cross-domain generalization. To address these limitations, we create Long-form RobustQA (LFRQA), a new dataset comprising human-written long-form answers that integrate short extractive answers from multiple documents into a single, coherent narrative, covering 26K queries and large corpora across seven different domains. We further propose RAG-QA Arena by directly comparing model-generated answers against LFRQA's answers using LLMs as evaluators. We show via extensive experiments that RAG-QA Arena and human judgments on answer quality are highly correlated. Moreover, only 41.3% of the most competitive LLM's answers are preferred to LFRQA's answers, demonstrating RAG-QA Arena as a challenging evaluation platform for future research.

Wuwei Lan, Zhiguo Wang, Anuj Chauhan et al.

A practical text-to-SQL system should generalize well on a wide variety of natural language questions, unseen database schemas, and novel SQL query structures. To comprehensively evaluate text-to-SQL systems, we introduce a UNIfied benchmark for Text-to-SQL Evaluation (UNITE). It is composed of publicly available text-to-SQL datasets, containing natural language questions from more than 12 domains, SQL queries from more than 3.9K patterns, and 29K databases. Compared to the widely used Spider benchmark, we introduce $\sim$120K additional examples and a threefold increase in SQL patterns, such as comparative and boolean questions. We conduct a systematic study of six state-of-the-art (SOTA) text-to-SQL parsers on our new benchmark and show that: 1) Codex performs surprisingly well on out-of-domain datasets; 2) specially designed decoding methods (e.g. constrained beam search) can improve performance for both in-domain and out-of-domain settings; 3) explicitly modeling the relationship between questions and schemas further improves the Seq2Seq models. More importantly, our benchmark presents key challenges towards compositional generalization and robustness issues -- which these SOTA models cannot address well. Our code and data processing script are available at https://github.com/awslabs/unified-text2sql-benchmark

Nicholas S. Kersting, Vittorio Castelli, Chieh Ting Yeh et al.

We introduce the **Concept Field** of a text corpus: a local drift field with pointwise uncertainty, estimated in sentence-embedding space from the deltas between consecutive sentences. Given a candidate sentence transition, we score its agreement with the field by $ζ$, the mean absolute z-distance between the observed delta and the field's local Gaussian estimate. The score is black-box (no model internals), corpus-attributable (every score traces to nearby corpus sentences), and admits a direct probabilistic reading. We support the computation with the introduction of a **Vector Sequence Database (VSDB)** that stores embeddings together with sequence-position and next-delta metadata. We evaluate this approach on two large-scale settings: hallucination-style groundedness detection over the U.S. Code of Federal Regulations, and novelty detection over Project Gutenberg. Using controlled LLM-generated rewrites, Concept Fields achieve strong selective classification performance under a grounded / ungrounded / unsure triage policy, which unlike retrieval-centric baselines have similar coverage-risk behavior across both domains, supporting a probability-based interpretation that transfers across domains. We also sketch how divergence and curl of the Concept Field, computed on dense clusters, surface qualitatively meaningful semantic patterns (logic sources, sinks, and implicit topics), which we offer as hypothesis-generating rather than as a quantitative result. Concept Fields provide a fast, lightweight, and interpretable signal for groundedness and novelty, complementary to LLM-as-judge and white-box detectors.

Fei Wang, Chao Shang, Sarthak Jain et al.

User alignment is crucial for adapting general-purpose language models (LMs) to downstream tasks, but human annotations are often not available for all types of instructions, especially those with customized constraints. We observe that user instructions typically contain constraints. While assessing response quality in terms of the whole instruction is often costly, efficiently evaluating the satisfaction rate of constraints is feasible. We investigate common constraints in NLP tasks, categorize them into three classes based on the types of their arguments, and propose a unified framework, ACT (Aligning to ConsTraints), to automatically produce supervision signals for user alignment with constraints. Specifically, ACT uses constraint verifiers, which are typically easy to implement in practice, to compute constraint satisfaction rate (CSR) of each response. It samples multiple responses for each prompt and collect preference labels based on their CSR automatically. Subsequently, ACT adapts the LM to the target task through a ranking-based learning process. Experiments on fine-grained entity typing, abstractive summarization, and temporal question answering show that ACT is able to enhance LMs' capability to adhere to different classes of constraints, thereby improving task performance. Further experiments show that the constraint-following capabilities are transferable.

Yumo Xu, Peng Qi, Jifan Chen et al. · amazon-science

Citation quality is crucial in information-seeking systems, directly influencing trust and the effectiveness of information access. Current evaluation frameworks, both human and automatic, mainly rely on Natural Language Inference (NLI) to assess binary or ternary supportiveness from cited sources, which we argue is a suboptimal proxy for citation evaluation. In this work we introduce CiteEval, a citation evaluation framework driven by principles focusing on fine-grained citation assessment within a broad context, encompassing not only the cited sources but the full retrieval context, user query, and generated text. Guided by the proposed framework, we construct CiteBench, a multi-domain benchmark with high-quality human annotations on citation quality. To enable efficient evaluation, we further develop CiteEval-Auto, a suite of model-based metrics that exhibit strong correlation with human judgments. Experiments across diverse systems demonstrate CiteEval-Auto's superior ability to capture the multifaceted nature of citations compared to existing metrics, offering a principled and scalable approach to evaluate and improve model-generated citations.

Alyssa Hwang, Kalpit Dixit, Miguel Ballesteros et al. · amazon-science

We present NewsQs (news-cues), a dataset that provides question-answer pairs for multiple news documents. To create NewsQs, we augment a traditional multi-document summarization dataset with questions automatically generated by a T5-Large model fine-tuned on FAQ-style news articles from the News On the Web corpus. We show that fine-tuning a model with control codes produces questions that are judged acceptable more often than the same model without them as measured through human evaluation. We use a QNLI model with high correlation with human annotations to filter our data. We release our final dataset of high-quality questions, answers, and document clusters as a resource for future work in query-based multi-document summarization.

Xingyu Fu, Sheng Zhang, Gukyeong Kwon et al.

The open-ended Visual Question Answering (VQA) task requires AI models to jointly reason over visual and natural language inputs using world knowledge. Recently, pre-trained Language Models (PLM) such as GPT-3 have been applied to the task and shown to be powerful world knowledge sources. However, these methods suffer from low knowledge coverage caused by PLM bias -- the tendency to generate certain tokens over other tokens regardless of prompt changes, and high dependency on the PLM quality -- only models using GPT-3 can achieve the best result. To address the aforementioned challenges, we propose RASO: a new VQA pipeline that deploys a generate-then-select strategy guided by world knowledge for the first time. Rather than following the de facto standard to train a multi-modal model that directly generates the VQA answer, RASO first adopts PLM to generate all the possible answers, and then trains a lightweight answer selection model for the correct answer. As proved in our analysis, RASO expands the knowledge coverage from in-domain training data by a large margin. We provide extensive experimentation and show the effectiveness of our pipeline by advancing the state-of-the-art by 4.1% on OK-VQA, without additional computation cost. Code and models are released at http://cogcomp.org/page/publication_view/1010

Sijia Wang, Alexander Hanbo Li, Henry Zhu et al.

Entities can be expressed in diverse formats, such as texts, images, or column names and cell values in tables. While existing entity linking (EL) models work well on per modality configuration, such as text-only EL, visual grounding, or schema linking, it is more challenging to design a unified model for diverse modality configurations. To bring various modality configurations together, we constructed a benchmark for diverse-modal EL (DMEL) from existing EL datasets, covering all three modalities including text, image, and table. To approach the DMEL task, we proposed a generative diverse-modal model (GDMM) following a multimodal-encoder-decoder paradigm. Pre-training \Model with rich corpora builds a solid foundation for DMEL without storing the entire KB for inference. Fine-tuning GDMM builds a stronger DMEL baseline, outperforming state-of-the-art task-specific EL models by 8.51 F1 score on average. Additionally, extensive error analyses are conducted to highlight the challenges of DMEL, facilitating future research on this task.

Mujeen Sung, James Gung, Elman Mansimov et al.

Intent classification (IC) plays an important role in task-oriented dialogue systems. However, IC models often generalize poorly when training without sufficient annotated examples for each user intent. We propose a novel pre-training method for text encoders that uses contrastive learning with intent psuedo-labels to produce embeddings that are well-suited for IC tasks, reducing the need for manual annotations. By applying this pre-training strategy, we also introduce Pre-trained Intent-aware Encoder (PIE), which is designed to align encodings of utterances with their intent names. Specifically, we first train a tagger to identify key phrases within utterances that are crucial for interpreting intents. We then use these extracted phrases to create examples for pre-training a text encoder in a contrastive manner. As a result, our PIE model achieves up to 5.4% and 4.0% higher accuracy than the previous state-of-the-art text encoder for the N-way zero- and one-shot settings on four IC datasets.

Karthikeyan K, Yogarshi Vyas, Jie Ma et al.

Training a Named Entity Recognition (NER) model often involves fixing a taxonomy of entity types. However, requirements evolve and we might need the NER model to recognize additional entity types. A simple approach is to re-annotate entire dataset with both existing and additional entity types and then train the model on the re-annotated dataset. However, this is an extremely laborious task. To remedy this, we propose a novel approach called Partial Label Model (PLM) that uses only partially annotated datasets. We experiment with 6 diverse datasets and show that PLM consistently performs better than most other approaches (0.5 - 2.5 F1), including in novel settings for taxonomy expansion not considered in prior work. The gap between PLM and all other approaches is especially large in settings where there is limited data available for the additional entity types (as much as 11 F1), thus suggesting a more cost effective approaches to taxonomy expansion.

Sharon Levy, Neha Anna John, Ling Liu et al.

Studies in bias and fairness in natural language processing have primarily examined social biases within a single language and/or across few attributes (e.g. gender, race). However, biases can manifest differently across various languages for individual attributes. As a result, it is critical to examine biases within each language and attribute. Of equal importance is to study how these biases compare across languages and how the biases are affected when training a model on multilingual data versus monolingual data. We present a bias analysis across Italian, Chinese, English, Hebrew, and Spanish on the downstream sentiment analysis task to observe whether specific demographics are viewed more positively. We study bias similarities and differences across these languages and investigate the impact of multilingual vs. monolingual training data. We adapt existing sentiment bias templates in English to Italian, Chinese, Hebrew, and Spanish for four attributes: race, religion, nationality, and gender. Our results reveal similarities in bias expression such as favoritism of groups that are dominant in each language's culture (e.g. majority religions and nationalities). Additionally, we find an increased variation in predictions across protected groups, indicating bias amplification, after multilingual finetuning in comparison to multilingual pretraining.

Revanth Gangi Reddy, Vikas Yadav, Md Arafat Sultan et al.

Recent work has shown that commonly available machine reading comprehension (MRC) datasets can be used to train high-performance neural information retrieval (IR) systems. However, the evaluation of neural IR has so far been limited to standard supervised learning settings, where they have outperformed traditional term matching baselines. We conduct in-domain and out-of-domain evaluations of neural IR, and seek to improve its robustness across different scenarios, including zero-shot settings. We show that synthetic training examples generated using a sequence-to-sequence generator can be effective towards this goal: in our experiments, pre-training with synthetic examples improves retrieval performance in both in-domain and out-of-domain evaluation on five different test sets.

Revanth Gangi Reddy, Bhavani Iyer, Md Arafat Sultan et al.

End-to-end question answering (QA) requires both information retrieval (IR) over a large document collection and machine reading comprehension (MRC) on the retrieved passages. Recent work has successfully trained neural IR systems using only supervised question answering (QA) examples from open-domain datasets. However, despite impressive performance on Wikipedia, neural IR lags behind traditional term matching approaches such as BM25 in more specific and specialized target domains such as COVID-19. Furthermore, given little or no labeled data, effective adaptation of QA systems can also be challenging in such target domains. In this work, we explore the application of synthetically generated QA examples to improve performance on closed-domain retrieval and MRC. We combine our neural IR and MRC systems and show significant improvements in end-to-end QA on the CORD-19 collection over a state-of-the-art open-domain QA baseline.

Revanth Gangi Reddy, Md Arafat Sultan, Efsun Sarioglu Kayi et al.

Answer validation in machine reading comprehension (MRC) consists of verifying an extracted answer against an input context and question pair. Previous work has looked at re-assessing the "answerability" of the question given the extracted answer. Here we address a different problem: the tendency of existing MRC systems to produce partially correct answers when presented with answerable questions. We explore the nature of such errors and propose a post-processing correction method that yields statistically significant performance improvements over state-of-the-art MRC systems in both monolingual and multilingual evaluation.

Yanda Chen, Md Arafat Sultan, Vittorio Castelli

Automatically generated synthetic training examples have been shown to improve performance in machine reading comprehension (MRC). Compared to human annotated gold standard data, synthetic training data has unique properties, such as high availability at the possible expense of quality. In view of such differences, in this paper, we explore novel applications of synthetic examples to MRC. Our proposed pre-training and knowledge distillation strategies show significant improvements over existing methods. In a particularly surprising discovery, we observe that synthetic distillation often yields students that can outperform the teacher model.

Rong Zhang, Revanth Gangi Reddy, Md Arafat Sultan et al.

Transfer learning techniques are particularly useful in NLP tasks where a sizable amount of high-quality annotated data is difficult to obtain. Current approaches directly adapt a pre-trained language model (LM) on in-domain text before fine-tuning to downstream tasks. We show that extending the vocabulary of the LM with domain-specific terms leads to further gains. To a bigger effect, we utilize structure in the unlabeled data to create auxiliary synthetic tasks, which helps the LM transfer to downstream tasks. We apply these approaches incrementally on a pre-trained Roberta-large LM and show considerable performance gain on three tasks in the IT domain: Extractive Reading Comprehension, Document Ranking and Duplicate Question Detection.

Vittorio Castelli, Rishav Chakravarti, Saswati Dana et al.

We introduce TechQA, a domain-adaptation question answering dataset for the technical support domain. The TechQA corpus highlights two real-world issues from the automated customer support domain. First, it contains actual questions posed by users on a technical forum, rather than questions generated specifically for a competition or a task. Second, it has a real-world size -- 600 training, 310 dev, and 490 evaluation question/answer pairs -- thus reflecting the cost of creating large labeled datasets with actual data. Consequently, TechQA is meant to stimulate research in domain adaptation rather than being a resource to build QA systems from scratch. The dataset was obtained by crawling the IBM Developer and IBM DeveloperWorks forums for questions with accepted answers that appear in a published IBM Technote---a technical document that addresses a specific technical issue. We also release a collection of the 801,998 publicly available Technotes as of April 4, 2019 as a companion resource that might be used for pretraining, to learn representations of the IT domain language.

Rishav Chakravarti, Cezar Pendus, Andrzej Sakrajda et al.

This paper introduces a novel orchestration framework, called CFO (COMPUTATION FLOW ORCHESTRATOR), for building, experimenting with, and deploying interactive NLP (Natural Language Processing) and IR (Information Retrieval) systems to production environments. We then demonstrate a question answering system built using this framework which incorporates state-of-the-art BERT based MRC (Machine Reading Comprehension) with IR components to enable end-to-end answer retrieval. Results from the demo system are shown to be high quality in both academic and industry domain specific settings. Finally, we discuss best practices when (pre-)training BERT based MRC models for production systems.

Lu Wang, Hema Raghavan, Vittorio Castelli et al.

We consider the problem of using sentence compression techniques to facilitate query-focused multi-document summarization. We present a sentence-compression-based framework for the task, and design a series of learning-based compression models built on parse trees. An innovative beam search decoder is proposed to efficiently find highly probable compressions. Under this framework, we show how to integrate various indicative metrics such as linguistic motivation and query relevance into the compression process by deriving a novel formulation of a compression scoring function. Our best model achieves statistically significant improvement over the state-of-the-art systems on several metrics (e.g. 8.0% and 5.4% improvements in ROUGE-2 respectively) for the DUC 2006 and 2007 summarization task.

Lu Wang, Hema Raghavan, Claire Cardie et al.

We present a submodular function-based framework for query-focused opinion summarization. Within our framework, relevance ordering produced by a statistical ranker, and information coverage with respect to topic distribution and diverse viewpoints are both encoded as submodular functions. Dispersion functions are utilized to minimize the redundancy. We are the first to evaluate different metrics of text similarity for submodularity-based summarization methods. By experimenting on community QA and blog summarization, we show that our system outperforms state-of-the-art approaches in both automatic evaluation and human evaluation. A human evaluation task is conducted on Amazon Mechanical Turk with scale, and shows that our systems are able to generate summaries of high overall quality and information diversity.