Jessie J. Smith

Jessie J. Smith, Saleema Amershi, Solon Barocas et al. · microsoft-research

Transparency around limitations can improve the scientific rigor of research, help ensure appropriate interpretation of research findings, and make research claims more credible. Despite these benefits, the machine learning (ML) research community lacks well-developed norms around disclosing and discussing limitations. To address this gap, we conduct an iterative design process with 30 ML and ML-adjacent researchers to develop and test REAL ML, a set of guided activities to help ML researchers recognize, explore, and articulate the limitations of their research. Using a three-stage interview and survey study, we identify ML researchers' perceptions of limitations, as well as the challenges they face when recognizing, exploring, and articulating limitations. We develop REAL ML to address some of these practical challenges, and highlight additional cultural challenges that will require broader shifts in community norms to address. We hope our study and REAL ML help move the ML research community toward more active and appropriate engagement with limitations.

Nasim Sonboli, Jessie J. Smith, Florencia Cabral Berenfus et al.

Though recommender systems are defined by personalization, recent work has shown the importance of additional, beyond-accuracy objectives, such as fairness. Because users often expect their recommendations to be purely personalized, these new algorithmic objectives must be communicated transparently in a fairness-aware recommender system. While explanation has a long history in recommender systems research, there has been little work that attempts to explain systems that use a fairness objective. Even though the previous work in other branches of AI has explored the use of explanations as a tool to increase fairness, this work has not been focused on recommendation. Here, we consider user perspectives of fairness-aware recommender systems and techniques for enhancing their transparency. We describe the results of an exploratory interview study that investigates user perceptions of fairness, recommender systems, and fairness-aware objectives. We propose three features -- informed by the needs of our participants -- that could improve user understanding of and trust in fairness-aware recommender systems.

Luca Belli, Sofia Ira Ktena, Alykhan Tejani et al.

Recommender systems constitute the core engine of most social network platforms nowadays, aiming to maximize user satisfaction along with other key business objectives. Twitter is no exception. Despite the fact that Twitter data has been extensively used to understand socioeconomic and political phenomena and user behaviour, the implicit feedback provided by users on Tweets through their engagements on the Home Timeline has only been explored to a limited extent. At the same time, there is a lack of large-scale public social network datasets that would enable the scientific community to both benchmark and build more powerful and comprehensive models that tailor content to user interests. By releasing an original dataset of 160 million Tweets along with engagement information, Twitter aims to address exactly that. During this release, special attention is drawn on maintaining compliance with existing privacy laws. Apart from user privacy, this paper touches on the key challenges faced by researchers and professionals striving to predict user engagements. It further describes the key aspects of the RecSys 2020 Challenge that was organized by ACM RecSys in partnership with Twitter using this dataset.

Jessie Smith, Nasim Sonboli, Casey Fiesler et al.

Algorithmic fairness for artificial intelligence has become increasingly relevant as these systems become more pervasive in society. One realm of AI, recommender systems, presents unique challenges for fairness due to trade offs between optimizing accuracy for users and fairness to providers. But what is fair in the context of recommendation--particularly when there are multiple stakeholders? In an initial exploration of this problem, we ask users what their ideas of fair treatment in recommendation might be, and why. We analyze what might cause discrepancies or changes between user's opinions towards fairness to eventually help inform the design of fairer and more transparent recommendation algorithms.

Masoud Mansoury, Himan Abdollahpouri, Jessie Smith et al.

The proliferation of personalized recommendation technologies has raised concerns about discrepancies in their recommendation performance across different genders, age groups, and racial or ethnic populations. This varying degree of performance could impact users' trust in the system and may pose legal and ethical issues in domains where fairness and equity are critical concerns, like job recommendation. In this paper, we investigate several potential factors that could be associated with discriminatory performance of a recommendation algorithm for women versus men. We specifically study several characteristics of user profiles and analyze their possible associations with disparate behavior of the system towards different genders. These characteristics include the anomaly in rating behavior, the entropy of users' profiles, and the users' profile size. Our experimental results on a public dataset using four recommendation algorithms show that, based on all the three mentioned factors, women get less accurate recommendations than men indicating an unfair nature of recommendation algorithms across genders.