Dewang Sultania

Sanat Sharma, David Seunghyun Yoon, Franck Dernoncourt et al.

Question answering (QA) has become an important application in the advanced development of large language models. General pre-trained large language models for question-answering are not trained to properly understand the knowledge or terminology for a specific domain, such as finance, healthcare, education, and customer service for a product. To better cater to domain-specific understanding, we build an in-house question-answering system for Adobe products. We propose a novel framework to compile a large question-answer database and develop the approach for retrieval-aware finetuning of a Large Language model. We showcase that fine-tuning the retriever leads to major improvements in the final generation. Our overall approach reduces hallucinations during generation while keeping in context the latest retrieval information for contextual grounding.

Dewang Sultania, Zhaoyu Lu, Twisha Naik et al.

Domain specific question answering is an evolving field that requires specialized solutions to address unique challenges. In this paper, we show that a hybrid approach combining a fine-tuned dense retriever with keyword based sparse search methods significantly enhances performance. Our system leverages a linear combination of relevance signals, including cosine similarity from dense retrieval, BM25 scores, and URL host matching, each with tunable boost parameters. Experimental results indicate that this hybrid method outperforms our single-retriever system, achieving improved accuracy while maintaining robust contextual grounding. These findings suggest that integrating multiple retrieval methodologies with weighted scoring effectively addresses the complexities of domain specific question answering in enterprise settings.

Vibha Belavadi, Tushar Vatsa, Dewang Sultania et al. · deepmind

This paper addresses fine-tuning Large Language Models (LLMs) for function calling tasks when real user interaction data is unavailable. In digital content creation tools, where users express their needs through natural language queries that must be mapped to API calls, the lack of real-world task-specific data and privacy constraints for training on it necessitate synthetic data generation. Existing approaches to synthetic data generation fall short in diversity and complexity, failing to replicate real-world data distributions and leading to suboptimal performance after LLM fine-tuning. We present a novel router-based architecture that leverages domain resources like content metadata and structured knowledge graphs, along with text-to-text and vision-to-text language models to generate high-quality synthetic training data. Our architecture's flexible routing mechanism enables synthetic data generation that matches observed real-world distributions, addressing a fundamental limitation of traditional approaches. Evaluation on a comprehensive set of real user queries demonstrates significant improvements in both function classification accuracy and API parameter selection. Models fine-tuned with our synthetic data consistently outperform traditional approaches, establishing new benchmarks for function calling tasks.