3 Papers

62.7HCMay 23
"It Felt a Bit Eerie": Exploring Humanlike Interactions During Collaborative Writing with an Artificial Agent

Michael Yin, Angela Chiang, Samuel Rhys Cox et al.

While human-AI collaboration systems have increasingly been built to increase efficiency or support creativity, little work has examined how the design of interactions shapes the social connection between human and artificial agent. We examine how the temporal and visual dimensions of collaboration shape the experience of a writing task. Specifically, we built three variants of an AI-assisted text editor along a spectrum of simulated humanlike interaction (synchronous and with a cursor) to machinelike interaction (asynchronous and without a cursor), and conducted a comparative user study (n=48). Our exploratory findings suggest that synchronous suggestions increased efficiency but led to contextual misalignment, while a visual cursor increased intent understanding but evoked feelings of surveillance. Taken together, humanlike design of artificial agents can create positive social expectations but also elicit social costs, especially without the alignment present in human-human collaboration. We extend our findings into design implications and ethical considerations when building human-AI collaboration systems.

32.4HCMay 4
Exploring Instant Photography using Generative AI: A Design Probe with the UnReality Camera

Michael Yin, Angela Chiang, Robert Xiao

Generative AI has increasingly been used for artistic creation, but little work has explored how it shapes the experiential meaning of practice. We consider how generative AI might transform the embodied and tangible process of instant photography through the UnReality Camera, an AI-mediated instant camera. The UnReality Camera prints a photo of the environment augmented by a user's spoken words as generative input. In a design probe, we explored how generative AI shapes people's perceptions of both photographic output and the broader photographic process. Although users valued artistic control, they also appreciated the creativity afforded by stochastic unpredictability. The waiting period for an unpredictable output elicited anticipatory suspense, and the camera's physical form evoked ownership and connection despite artificial generation. We discuss how people make sense of instant photography's experiential qualities when generative AI is embedded, and how their opposing affordances reshape interpretations of each other's experiential meaning.

13.1HCMay 4
"I Don't Have Faith in the Developers to Use My Feedback": Understanding Player Values and Expectancy for Reporting Systems in Video Games

Michael Yin, Chenxinran, Shen et al.

Reporting systems in multiplayer video games allow players to express their dissatisfaction with others and combat in-game toxicity. In this work, we examined the act of reporting through the lens of expectancy-value theory. Using a distributed survey (n = 98) and follow-up interviews (n = 19), we explored the value players place on reporting, their desired outcomes, and their expectations that these outcomes will be achieved. Our findings revealed that reporting is motivated by both altruistic and retributive factors, with players seeking short-term revenge while also looking to foster an improved long-term community. Yet, players felt that reporting may not always meet these goals, with belief in the system being mediated by factors such as developer reputation, reporting transparency, and alignment with the community. By understanding the value and expectancy of reporting systems, we discuss their implications on broader digital moderation and consider current and potential future designs of reporting systems.