Mahmood Jasim

Sheshera Mysore, Mahmood Jasim, Andrew McCallum et al.

Methods for making high-quality recommendations often rely on learning latent representations from interaction data. These methods, while performant, do not provide ready mechanisms for users to control the recommendation they receive. Our work tackles this problem by proposing LACE, a novel concept value bottleneck model for controllable text recommendations. LACE represents each user with a succinct set of human-readable concepts through retrieval given user-interacted documents and learns personalized representations of the concepts based on user documents. This concept based user profile is then leveraged to make recommendations. The design of our model affords control over the recommendations through a number of intuitive interactions with a transparent user profile. We first establish the quality of recommendations obtained from LACE in an offline evaluation on three recommendation tasks spanning six datasets in warm-start, cold-start, and zero-shot setups. Next, we validate the controllability of LACE under simulated user interactions. Finally, we implement LACE in an interactive controllable recommender system and conduct a user study to demonstrate that users are able to improve the quality of recommendations they receive through interactions with an editable user profile.

Matthew Brehmer, Maxime Cordeil, Christophe Hurter et al.

We characterize 16 challenges faced by those investigating and developing remote and synchronous collaborative experiences around visualization. Our work reflects the perspectives and prior research efforts of an international group of 29 experts from across human-computer interaction and visualization sub-communities. The challenges are anchored around five collaborative activities that exhibit a centrality of visualization and multimodal communication. These activities include exploratory data analysis, creative ideation, visualization-rich presentations, joint decision making grounded in data, and real-time data monitoring. The challenges also reflect the changing dynamics of these activities in the face of recent advances in extended reality (XR) and artificial intelligence (AI). As an organizing scheme for future research at the intersection of visualization and computer-supported cooperative work, we align the challenges with a sequence of four sets of research and development activities: technological choices, social factors, AI assistance, and evaluation.

Sheshera Mysore, Mahmood Jasim, Haoru Song et al.

Keeping up with the research literature plays an important role in the workflow of scientists - allowing them to understand a field, formulate the problems they focus on, and develop the solutions that they contribute, which in turn shape the nature of the discipline. In this paper, we examine the literature review practices of data scientists. Data science represents a field seeing an exponential rise in papers, and increasingly drawing on and being applied in numerous diverse disciplines. Recent efforts have seen the development of several tools intended to help data scientists cope with a deluge of research and coordinated efforts to develop AI tools intended to uncover the research frontier. Despite these trends indicative of the information overload faced by data scientists, no prior work has examined the specific practices and challenges faced by these scientists in an interdisciplinary field with evolving scholarly norms. In this paper, we close this gap through a set of semi-structured interviews and think-aloud protocols of industry and academic data scientists (N = 20). Our results while corroborating other knowledge workers' practices uncover several novel findings: individuals (1) are challenged in seeking and sensemaking of papers beyond their disciplinary bubbles, (2) struggle to understand papers in the face of missing details and mathematical content, (3) grapple with the deluge by leveraging the knowledge context in code, blogs, and talks, and (4) lean on their peers online and in-person. Furthermore, we outline future directions likely to help data scientists cope with the burgeoning research literature.

Whanhee Cho, Kuangfei Long, Mahmood Jasim et al.

Selecting a bundle of items that collectively satisfies constraints is a fundamental task across databases, recommender systems, and text summarization. Unlike traditional retrieval that returns individual or top-k items, bundle retrieval is inherently combinatorial and, in general, NP-hard. Although package queries can efficiently retrieve bundles given a well-formed query, two key user-centric challenges remain: (1) expressing and tuning multi-dimensional bundle intent through a user-friendly interface, and (2) ensuring feasibility when the query yields empty results. We introduce Ex2Bundle, an Example-driven Bundle retrieval framework that enables users to specify their intent through example bundles and automatically synthesizes package queries that capture the intent implicit in those example bundles via aggregate constraints. Ex2Bundle also addresses a challenge unique to bundle retrieval: when inferred aggregate constraints are infeasible over the target data, our data-aware constraint relaxation minimally adjusts the constraint bounds while preserving alignment with user intent. We instantiate a specific application of focused text snippet extraction by example to demonstrate the efficacy of the Ex2Bundle framework. Extensive experiments over real-world datasets and a user study demonstrate that Ex2Bundle improves usability and consistently returns intent-aligned bundles even under distributional shifts of the target database.

Saramsh Gautam, Mahmood Jasim

Collaborative research often includes contributors with varied perspectives from diverse linguistic backgrounds. However, English as a Second Language (ESL) researchers often struggle to communicate during meetings in English and comprehend discussions, leading to limited contribution. To investigate these challenges, we surveyed 64 ESL researchers who frequently collaborate in multilingual teams and identified four key design goals around participation, comprehension, documentation, and feedback. Guided by these design goals, we developed LINC, a multimodal Language INdependent Collaboration system with two components: a real-time module for multilingual communication during meetings and a post-meeting dashboard for discussion analysis. We evaluated the system through a two-phased study with six triads of multilingual teams. We found that using LINC, participants benefited from communicating in their preferred language, recalled and reviewed actionable insights, and prepared for upcoming meetings effectively. We discuss external factors that impact multilingual meeting participation beyond language preferences and the implications of multimodal systems in facilitating meetings in hybrid multilingual collaborative settings beyond research.

Mahmood Jasim, Christopher Collins, Ali Sarvghad et al.

In this study, we investigate how supporting serendipitous discovery and analysis of online product reviews can encourage readers to explore reviews more comprehensively prior to making purchase decisions. We propose two interventions -- Exploration Metrics that can help readers understand and track their exploration patterns through visual indicators and a Bias Mitigation Model that intends to maximize knowledge discovery by suggesting sentiment and semantically diverse reviews. We designed, developed, and evaluated a text analytics system called Serendyze, where we integrated these interventions. We asked 100 crowd workers to use Serendyze to make purchase decisions based on product reviews. Our evaluation suggests that exploration metrics enabled readers to efficiently cover more reviews in a balanced way, and suggestions from the bias mitigation model influenced readers to make confident data-driven decisions. We discuss the role of user agency and trust in text-level analysis systems and their applicability in domains beyond review exploration.

Mahmood Jasim, Pooya Khaloo, Somin Wadhwa et al.

Local governments still depend on traditional town halls for community consultation, despite problems such as a lack of inclusive participation for attendees and difficulty for civic organizers to capture attendees' feedback in reports. Building on a formative study with 66 town hall attendees and 20 organizers, we designed and developed CommunityClick, a communitysourcing system that captures attendees' feedback in an inclusive manner and enables organizers to author more comprehensive reports. During the meeting, in addition to recording meeting audio to capture vocal attendees' feedback, we modify iClickers to give voice to reticent attendees by allowing them to provide real-time feedback beyond a binary signal. This information then automatically feeds into a meeting transcript augmented with attendees' feedback and organizers' tags. The augmented transcript along with a feedback-weighted summary of the transcript generated from text analysis methods is incorporated into an interactive authoring tool for organizers to write reports. From a field experiment at a town hall meeting, we demonstrate how CommunityClick can improve inclusivity by providing multiple avenues for attendees to share opinions. Additionally, interviews with eight expert organizers demonstrate CommunityClick's utility in creating more comprehensive and accurate reports to inform critical civic decision-making. We discuss the possibility of integrating CommunityClick with town hall meetings in the future as well as expanding to other domains.

Shruti Jadon, Mahmood Jasim

Video is one of the robust sources of information and the consumption of online and offline videos has reached an unprecedented level in the last few years. A fundamental challenge of extracting information from videos is a viewer has to go through the complete video to understand the context, as opposed to an image where the viewer can extract information from a single frame. Apart from context understanding, it almost impossible to create a universal summarized video for everyone, as everyone has their own bias of keyframe, e.g; In a soccer game, a coach person might consider those frames which consist of information on player placement, techniques, etc; however, a person with less knowledge about a soccer game, will focus more on frames which consist of goals and score-board. Therefore, if we were to tackle problem video summarization through a supervised learning path, it will require extensive personalized labeling of data. In this paper, we attempt to solve video summarization through unsupervised learning by employing traditional vision-based algorithmic methodologies for accurate feature extraction from video frames. We have also proposed a deep learning-based feature extraction followed by multiple clustering methods to find an effective way of summarizing a video by interesting key-frame extraction. We have compared the performance of these approaches on the SumMe dataset and showcased that using deep learning-based feature extraction has been proven to perform better in case of dynamic viewpoint videos.