Patrick Yung Kang Lee

Patrick Yung Kang Lee, Jessica Y. Bo, Zixin Zhao et al.

Individuals are turning to increasingly anthropomorphic, general-purpose chatbots for AI companionship, rather than roleplay-specific platforms. However, not much is known about how individuals perceive and conduct their relationships with general-purpose chatbots. We analyzed semi-structured interviews (n=13), survey responses (n=43), and community discussions on Reddit (41k+ posts and comments) to triangulate the internal dynamics, external influences, and steering strategies that shape AI companion relationships. We learned that individuals conceptualize their companions based on an interplay of their beliefs about the companion's own agency and the autonomy permitted by the platform, how they pursue interactions with the companion, and the perceived initiatives that the companion takes. In combination with the external factors that affect relationship dynamics, particularly model updates that can derail companion behaviour and stability, individuals make use of different types of steering strategies to preserve their relationship, for example, by setting behavioural instructions or porting to other AI platforms. We discuss implications for accountability and transparency in AI systems, where emotional connection competes with broader product objectives and safety constraints.

Runlong Ye, Patrick Yung Kang Lee, Matthew Varona et al. · utoronto

Synthesizing knowledge from large document collections is a critical yet increasingly complex aspect of qualitative research and knowledge work. While AI offers automation potential, effectively integrating it into human-centric sensemaking workflows remains challenging. We present ScholarMate, an interactive system designed to augment qualitative analysis by unifying AI assistance with human oversight. ScholarMate enables researchers to dynamically arrange and interact with text snippets on a non-linear canvas, leveraging AI for theme suggestions, multi-level summarization, and evidence-based theme naming, while ensuring transparency through traceability to source documents. Initial pilot studies indicated that users value this mixed-initiative approach, finding the balance between AI suggestions and direct manipulation crucial for maintaining interpretability and trust. We further demonstrate the system's capability through a case study analyzing 24 papers. By balancing automation with human control, ScholarMate enhances efficiency and supports interpretability, offering a valuable approach for productive human-AI collaboration in demanding sensemaking tasks common in knowledge work.

Runlong Ye, Oliver Huang, Patrick Yung Kang Lee et al.

Reflexive Thematic Analysis (RTA) is a critical method for generating deep interpretive insights. Yet its core tenets, including researcher reflexivity, tangible analytical evolution, and productive disagreement, are often poorly supported by software tools that prioritize speed and consensus over interpretive depth. To address this gap, we introduce Reflexis, a collaborative workspace that centers these practices. It supports reflexivity by integrating in-situ reflection prompts, makes code evolution transparent and tangible, and scaffolds collaborative interpretation by turning differences into productive, positionality-aware dialogue. Results from our paired-analyst study (N=12) indicate that Reflexis encouraged participants toward more granular reflection and reframed disagreements as productive conversations. The evaluation also surfaced key design tensions, including a desire for higher-level, networked memos and more user control over the timing of proactive alerts. Reflexis contributes a design framework for tools that prioritize rigor and transparency to support deep, collaborative interpretation in an age of automation.