Elizabeth Clark

Asli Celikyilmaz, Elizabeth Clark, Jianfeng Gao

The paper surveys evaluation methods of natural language generation (NLG) systems that have been developed in the last few years. We group NLG evaluation methods into three categories: (1) human-centric evaluation metrics, (2) automatic metrics that require no training, and (3) machine-learned metrics. For each category, we discuss the progress that has been made and the challenges still being faced, with a focus on the evaluation of recently proposed NLG tasks and neural NLG models. We then present two examples for task-specific NLG evaluations for automatic text summarization and long text generation, and conclude the paper by proposing future research directions.

Rowan Zellers, Ari Holtzman, Elizabeth Clark et al.

We propose TuringAdvice, a new challenge task and dataset for language understanding models. Given a written situation that a real person is currently facing, a model must generate helpful advice in natural language. Our evaluation framework tests a fundamental aspect of human language understanding: our ability to use language to resolve open-ended situations by communicating with each other. Empirical results show that today's models struggle at TuringAdvice, even multibillion parameter models finetuned on 600k in-domain training examples. The best model, a finetuned T5, writes advice that is at least as helpful as human-written advice in only 14% of cases; a much larger non-finetunable GPT3 model does even worse at 4%. This low performance reveals language understanding errors that are hard to spot outside of a generative setting, showing much room for progress.

Lianhui Qin, Antoine Bosselut, Ari Holtzman et al.

Counterfactual reasoning requires predicting how alternative events, contrary to what actually happened, might have resulted in different outcomes. Despite being considered a necessary component of AI-complete systems, few resources have been developed for evaluating counterfactual reasoning in narratives. In this paper, we propose Counterfactual Story Rewriting: given an original story and an intervening counterfactual event, the task is to minimally revise the story to make it compatible with the given counterfactual event. Solving this task will require deep understanding of causal narrative chains and counterfactual invariance, and integration of such story reasoning capabilities into conditional language generation models. We present TimeTravel, a new dataset of 29,849 counterfactual rewritings, each with the original story, a counterfactual event, and human-generated revision of the original story compatible with the counterfactual event. Additionally, we include 80,115 counterfactual "branches" without a rewritten storyline to support future work on semi- or un-supervised approaches to counterfactual story rewriting. Finally, we evaluate the counterfactual rewriting capacities of several competitive baselines based on pretrained language models, and assess whether common overlap and model-based automatic metrics for text generation correlate well with human scores for counterfactual rewriting.

Hao Fang, Hao Cheng, Maarten Sap et al.

We present Sounding Board, a social chatbot that won the 2017 Amazon Alexa Prize. The system architecture consists of several components including spoken language processing, dialogue management, language generation, and content management, with emphasis on user-centric and content-driven design. We also share insights gained from large-scale online logs based on 160,000 conversations with real-world users.