Zhiwei Liu

Zhiwei Liu, Weiran Yao, Jianguo Zhang et al. · apple-ml, salesforce

The massive successes of large language models (LLMs) encourage the emerging exploration of LLM-augmented Autonomous Agents (LAAs). An LAA is able to generate actions with its core LLM and interact with environments, which facilitates the ability to resolve complex tasks by conditioning on past interactions such as observations and actions. Since the investigation of LAA is still very recent, limited explorations are available. Therefore, we provide a comprehensive comparison of LAA in terms of both agent architectures and LLM backbones. Additionally, we propose a new strategy to orchestrate multiple LAAs such that each labor LAA focuses on one type of action, \textit{i.e.} BOLAA, where a controller manages the communication among multiple agents. We conduct simulations on both decision-making and multi-step reasoning environments, which comprehensively justify the capacity of LAAs. Our performance results provide quantitative suggestions for designing LAA architectures and the optimal choice of LLMs, as well as the compatibility of both. We release our implementation code of LAAs to the public at \url{https://github.com/salesforce/BOLAA}.

Weiran Yao, Shelby Heinecke, Juan Carlos Niebles et al. · apple-ml, salesforce

Recent months have seen the emergence of a powerful new trend in which large language models (LLMs) are augmented to become autonomous language agents capable of performing objective oriented multi-step tasks on their own, rather than merely responding to queries from human users. Most existing language agents, however, are not optimized using environment-specific rewards. Although some agents enable iterative refinement through verbal feedback, they do not reason and plan in ways that are compatible with gradient-based learning from rewards. This paper introduces a principled framework for reinforcing large language agents by learning a retrospective model, which automatically tunes the language agent prompts from environment feedback through policy gradient. Specifically, our proposed agent architecture learns from rewards across multiple environments and tasks, for fine-tuning a pre-trained language model which refines the language agent prompt by summarizing the root cause of prior failed attempts and proposing action plans. Experimental results on various tasks demonstrate that the language agents improve over time and that our approach considerably outperforms baselines that do not properly leverage gradients from the environment. This demonstrates that using policy gradient optimization to improve language agents, for which we believe our work is one of the first, seems promising and can be applied to optimize other models in the agent architecture to enhance agent performances over time.

Liangwei Yang, Zhiwei Liu, Chen Wang et al. · salesforce

Collaborative filtering-based recommender systems (RecSys) rely on learning representations for users and items to predict preferences accurately. Representation learning on the hypersphere is a promising approach due to its desirable properties, such as alignment and uniformity. However, the sparsity issue arises when it encounters RecSys. To address this issue, we propose a novel approach, graph-based alignment and uniformity (GraphAU), that explicitly considers high-order connectivities in the user-item bipartite graph. GraphAU aligns the user/item embedding to the dense vector representations of high-order neighbors using a neighborhood aggregator, eliminating the need to compute the burdensome alignment to high-order neighborhoods individually. To address the discrepancy in alignment losses, GraphAU includes a layer-wise alignment pooling module to integrate alignment losses layer-wise. Experiments on four datasets show that GraphAU significantly alleviates the sparsity issue and achieves state-of-the-art performance. We open-source GraphAU at https://github.com/YangLiangwei/GraphAU.

Ziwei Fan, Zhiwei Liu, Hao Peng et al. · salesforce

Self-supervised sequential recommendation significantly improves recommendation performance by maximizing mutual information with well-designed data augmentations. However, the mutual information estimation is based on the calculation of Kullback Leibler divergence with several limitations, including asymmetrical estimation, the exponential need of the sample size, and training instability. Also, existing data augmentations are mostly stochastic and can potentially break sequential correlations with random modifications. These two issues motivate us to investigate an alternative robust mutual information measurement capable of modeling uncertainty and alleviating KL divergence limitations. To this end, we propose a novel self-supervised learning framework based on Mutual WasserStein discrepancy minimization MStein for the sequential recommendation. We propose the Wasserstein Discrepancy Measurement to measure the mutual information between augmented sequences. Wasserstein Discrepancy Measurement builds upon the 2-Wasserstein distance, which is more robust, more efficient in small batch sizes, and able to model the uncertainty of stochastic augmentation processes. We also propose a novel contrastive learning loss based on Wasserstein Discrepancy Measurement. Extensive experiments on four benchmark datasets demonstrate the effectiveness of MStein over baselines. More quantitative analyses show the robustness against perturbations and training efficiency in batch size. Finally, improvements analysis indicates better representations of popular users or items with significant uncertainty. The source code is at https://github.com/zfan20/MStein.

Ziwei Fan, Zhiwei Liu, Chen Wang et al. · salesforce

Sequential Recommendation (SR) models user dynamics and predicts the next preferred items based on the user history. Existing SR methods model the 'was interacted before' item-item transitions observed in sequences, which can be viewed as an item relationship. However, there are multiple auxiliary item relationships, e.g., items from similar brands and with similar contents in real-world scenarios. Auxiliary item relationships describe item-item affinities in multiple different semantics and alleviate the long-lasting cold start problem in the recommendation. However, it remains a significant challenge to model auxiliary item relationships in SR. To simultaneously model high-order item-item transitions in sequences and auxiliary item relationships, we propose a Multi-relational Transformer capable of modeling auxiliary item relationships for SR (MT4SR). Specifically, we propose a novel self-attention module, which incorporates arbitrary item relationships and weights item relationships accordingly. Second, we regularize intra-sequence item relationships with a novel regularization module to supervise attentions computations. Third, for inter-sequence item relationship pairs, we introduce a novel inter-sequence related items modeling module. Finally, we conduct experiments on four benchmark datasets and demonstrate the effectiveness of MT4SR over state-of-the-art methods and the improvements on the cold start problem. The code is available at https://github.com/zfan20/MT4SR.

Zhiwei Liu, Yongjun Chen, Jia Li et al.

The sequential recommendation aims at predicting the next items in user behaviors, which can be solved by characterizing item relationships in sequences. Due to the data sparsity and noise issues in sequences, a new self-supervised learning (SSL) paradigm is proposed to improve the performance, which employs contrastive learning between positive and negative views of sequences. However, existing methods all construct views by adopting augmentation from data perspectives, while we argue that 1) optimal data augmentation methods are hard to devise, 2) data augmentation methods destroy sequential correlations, and 3) data augmentation fails to incorporate comprehensive self-supervised signals. Therefore, we investigate the possibility of model augmentation to construct view pairs. We propose three levels of model augmentation methods: neuron masking, layer dropping, and encoder complementing. This work opens up a novel direction in constructing views for contrastive SSL. Experiments verify the efficacy of model augmentation for the SSL in the sequential recommendation. Code is available\footnote{\url{https://github.com/salesforce/SRMA}}.

Rithesh Murthy, Shelby Heinecke, Juan Carlos Niebles et al. · apple-ml, salesforce

In this paper, we propose an enhanced approach for Rapid Exploration and eXploitation for AI Agents called REX. Existing AutoGPT-style techniques have inherent limitations, such as a heavy reliance on precise descriptions for decision-making, and the lack of a systematic approach to leverage try-and-fail procedures akin to traditional Reinforcement Learning (RL). REX introduces an additional layer of rewards and integrates concepts similar to Upper Confidence Bound (UCB) scores, leading to more robust and efficient AI agent performance. This approach has the advantage of enabling the utilization of offline behaviors from logs and allowing seamless integration with existing foundation models while it does not require any model fine-tuning. Through comparative analysis with existing methods such as Chain-of-Thoughts(CoT) and Reasoning viA Planning(RAP), REX-based methods demonstrate comparable performance and, in certain cases, even surpass the results achieved by these existing techniques. Notably, REX-based methods exhibit remarkable reductions in execution time, enhancing their practical applicability across a diverse set of scenarios.

Yu Wang, Hengrui Zhang, Zhiwei Liu et al.

Aiming at exploiting the rich information in user behaviour sequences, sequential recommendation has been widely adopted in real-world recommender systems. However, current methods suffer from the following issues: 1) sparsity of user-item interactions, 2) uncertainty of sequential records, 3) long-tail items. In this paper, we propose to incorporate contrastive learning into the framework of Variational AutoEncoders to address these challenges simultaneously. Firstly, we introduce ContrastELBO, a novel training objective that extends the conventional single-view ELBO to two-view case and theoretically builds a connection between VAE and contrastive learning from a two-view perspective. Then we propose Contrastive Variational AutoEncoder (ContrastVAE in short), a two-branched VAE model with contrastive regularization as an embodiment of ContrastELBO for sequential recommendation. We further introduce two simple yet effective augmentation strategies named model augmentation and variational augmentation to create a second view of a sequence and thus making contrastive learning possible. Experiments on four benchmark datasets demonstrate the effectiveness of ContrastVAE and the proposed augmentation methods. Codes are available at https://github.com/YuWang-1024/ContrastVAE

Jianguo Zhang, Stephen Roller, Kun Qian et al. · salesforce

End-to-end task-oriented dialogue (TOD) systems have achieved promising performance by leveraging sophisticated natural language understanding and natural language generation capabilities of pre-trained models. This work enables the TOD systems with more flexibility through a simple cache. The cache provides the flexibility to dynamically update the TOD systems and handle both existing and unseen dialogue scenarios. Towards this end, we first fine-tune a retrieval module to effectively retrieve the most relevant information entries from the cache. We then train end-to-end TOD models that can refer to and ground on both dialogue history and retrieved information during TOD generation. The cache is straightforward to construct, and the backbone models of TOD systems are compatible with existing pre-trained generative models. Extensive experiments demonstrate the superior performance of our framework, with a notable improvement in non-empty joint goal accuracy by 6.7% compared to strong baselines.

Yuwei Cao, Liangwei Yang, Chen Wang et al. · salesforce

Recommendation systems suffer in the strict cold-start (SCS) scenario, where the user-item interactions are entirely unavailable. The ID-based approaches completely fail to work. Cold-start recommenders, on the other hand, leverage item contents to map the new items to the existing ones. However, the existing SCS recommenders explore item contents in coarse-grained manners that introduce noise or information loss. Moreover, informative data sources other than item contents, such as users' purchase sequences and review texts, are ignored. We explore the role of the fine-grained item attributes in bridging the gaps between the existing and the SCS items and pre-train a knowledgeable item-attribute graph for SCS item recommendation. Our proposed framework, ColdGPT, models item-attribute correlations into an item-attribute graph by extracting fine-grained attributes from item contents. ColdGPT then transfers knowledge into the item-attribute graph from various available data sources, i.e., item contents, historical purchase sequences, and review texts of the existing items, via multi-task learning. To facilitate the positive transfer, ColdGPT designs submodules according to the natural forms of the data sources and coordinates the multiple pre-training tasks via unified alignment-and-uniformity losses. Our pre-trained item-attribute graph acts as an implicit, extendable item embedding matrix, which enables the SCS item embeddings to be easily acquired by inserting these items and propagating their attributes' embeddings. We carefully process three public datasets, i.e., Yelp, Amazon-home, and Amazon-sports, to guarantee the SCS setting for evaluation. Extensive experiments show that ColdGPT consistently outperforms the existing SCS recommenders by large margins and even surpasses models that are pre-trained on 75-224 times more, cross-domain data on two out of four datasets.

Mingdai Yang, Zhiwei Liu, Liangwei Yang et al. · salesforce

Due to the proliferation of social media, a growing number of users search for and join group activities in their daily life. This develops a need for the study on the ranking-based group identification (RGI) task, i.e., recommending groups to users. The major challenge in this task is how to effectively and efficiently leverage both the item interaction and group participation of users' online behaviors. Though recent developments of Graph Neural Networks (GNNs) succeed in simultaneously aggregating both social and user-item interaction, they however fail to comprehensively resolve this RGI task. In this paper, we propose a novel GNN-based framework named Contextualized Factorized Attention for Group identification (CFAG). We devise tripartite graph convolution layers to aggregate information from different types of neighborhoods among users, groups, and items. To cope with the data sparsity issue, we devise a novel propagation augmentation (PA) layer, which is based on our proposed factorized attention mechanism. PA layers efficiently learn the relatedness of non-neighbor nodes to improve the information propagation to users. Experimental results on three benchmark datasets verify the superiority of CFAG. Additional detailed investigations are conducted to demonstrate the effectiveness of the proposed framework.

Jiaqian Ren, Lei Jiang, Hao Peng et al. · salesforce

The rising popularity of online social network services has attracted lots of research on mining social media data, especially on mining social events. Social event detection, due to its wide applications, has now become a trivial task. State-of-the-art approaches exploiting Graph Neural Networks (GNNs) usually follow a two-step strategy: 1) constructing text graphs based on various views (\textit{co-user}, \textit{co-entities} and \textit{co-hashtags}); and 2) learning a unified text representation by a specific GNN model. Generally, the results heavily rely on the quality of the constructed graphs and the specific message passing scheme. However, existing methods have deficiencies in both aspects: 1) They fail to recognize the noisy information induced by unreliable views. 2) Temporal information which works as a vital indicator of events is neglected in most works. To this end, we propose ETGNN, a novel Evidential Temporal-aware Graph Neural Network. Specifically, we construct view-specific graphs whose nodes are the texts and edges are determined by several types of shared elements respectively. To incorporate temporal information into the message passing scheme, we introduce a novel temporal-aware aggregator which assigns weights to neighbours according to an adaptive time exponential decay formula. Considering the view-specific uncertainty, the representations of all views are converted into mass functions through evidential deep learning (EDL) neural networks, and further combined via Dempster-Shafer theory (DST) to make the final detection. Experimental results on three real-world datasets demonstrate the effectiveness of ETGNN in accuracy, reliability and robustness in social event detection.

Jiaqian Ren, Hao Peng, Lei Jiang et al. · salesforce

Real-world social events typically exhibit a severe class-imbalance distribution, which makes the trained detection model encounter a serious generalization challenge. Most studies solve this problem from the frequency perspective and emphasize the representation or classifier learning for tail classes. While in our observation, compared to the rarity of classes, the calibrated uncertainty estimated from well-trained evidential deep learning networks better reflects model performance. To this end, we propose a novel uncertainty-guided class imbalance learning framework - UCL$_{SED}$, and its variant - UCL-EC$_{SED}$, for imbalanced social event detection tasks. We aim to improve the overall model performance by enhancing model generalization to those uncertain classes. Considering performance degradation usually comes from misclassifying samples as their confusing neighboring classes, we focus on boundary learning in latent space and classifier learning with high-quality uncertainty estimation. First, we design a novel uncertainty-guided contrastive learning loss, namely UCL and its variant - UCL-EC, to manipulate distinguishable representation distribution for imbalanced data. During training, they force all classes, especially uncertain ones, to adaptively adjust a clear separable boundary in the feature space. Second, to obtain more robust and accurate class uncertainty, we combine the results of multi-view evidential classifiers via the Dempster-Shafer theory under the supervision of an additional calibration method. We conduct experiments on three severely imbalanced social event datasets including Events2012\_100, Events2018\_100, and CrisisLexT\_7. Our model significantly improves social event representation and classification tasks in almost all classes, especially those uncertain ones.

Mingdai Yang, Zhiwei Liu, Liangwei Yang et al. · salesforce

Although pretraining has garnered significant attention and popularity in recent years, its application in graph-based recommender systems is relatively limited. It is challenging to exploit prior knowledge by pretraining in widely used ID-dependent datasets. On one hand, user-item interaction history in one dataset can hardly be transferred to other datasets through pretraining, where IDs are different. On the other hand, pretraining and finetuning on the same dataset leads to a high risk of overfitting. In this paper, we propose a novel multitask pretraining framework named Unified Pretraining for Recommendation via Task Hypergraphs. For a unified learning pattern to handle diverse requirements and nuances of various pretext tasks, we design task hypergraphs to generalize pretext tasks to hyperedge prediction. A novel transitional attention layer is devised to discriminatively learn the relevance between each pretext task and recommendation. Experimental results on three benchmark datasets verify the superiority of UPRTH. Additional detailed investigations are conducted to demonstrate the effectiveness of the proposed framework.

Xiaolong Liu, Liangwei Yang, Zhiwei Liu et al. · salesforce

The field of Recommender Systems (RecSys) has been extensively studied to enhance accuracy by leveraging users' historical interactions. Nonetheless, this persistent pursuit of accuracy frequently engenders diminished diversity, culminating in the well-recognized "echo chamber" phenomenon. Diversified RecSys has emerged as a countermeasure, placing diversity on par with accuracy and garnering noteworthy attention from academic circles and industry practitioners. This research explores the realm of diversified RecSys within the intricate context of knowledge graphs (KG). These KGs act as repositories of interconnected information concerning entities and items, offering a propitious avenue to amplify recommendation diversity through the incorporation of insightful contextual information. Our contributions include introducing an innovative metric, Entity Coverage, and Relation Coverage, which effectively quantifies diversity within the KG domain. Additionally, we introduce the Diversified Embedding Learning (DEL) module, meticulously designed to formulate user representations that possess an innate awareness of diversity. In tandem with this, we introduce a novel technique named Conditional Alignment and Uniformity (CAU). It adeptly encodes KG item embeddings while preserving contextual integrity. Collectively, our contributions signify a substantial stride towards augmenting the panorama of recommendation diversity within the realm of KG-informed RecSys paradigms.

Yongjun Chen, Jia Li, Zhiwei Liu et al.

To make Sequential Recommendation (SR) successful, recent works focus on designing effective sequential encoders, fusing side information, and mining extra positive self-supervision signals. The strategy of sampling negative items at each time step is less explored. Due to the dynamics of users' interests and model updates during training, considering randomly sampled items from a user's non-interacted item set as negatives can be uninformative. As a result, the model will inaccurately learn user preferences toward items. Identifying informative negatives is challenging because informative negative items are tied with both dynamically changed interests and model parameters (and sampling process should also be efficient). To this end, we propose to Generate Negative Samples (items) for SR (GenNi). A negative item is sampled at each time step based on the current SR model's learned user preferences toward items. An efficient implementation is proposed to further accelerate the generation process, making it scalable to large-scale recommendation tasks. Extensive experiments on four public datasets verify the importance of providing high-quality negative samples for SR and demonstrate the effectiveness and efficiency of GenNi.

Xiaolong Liu, Liangwei Yang, Zhiwei Liu et al. · salesforce

Personalized recommender systems aim to predict users' preferences for items. It has become an indispensable part of online services. Online social platforms enable users to form groups based on their common interests. The users' group participation on social platforms reveals their interests and can be utilized as side information to mitigate the data sparsity and cold-start problem in recommender systems. Users join different groups out of different interests. In this paper, we generate group representation from the user's interests and propose IGRec (Interest-based Group enhanced Recommendation) to utilize the group information accurately. It consists of four modules. (1) Interest disentangler via self-gating that disentangles users' interests from their initial embedding representation. (2) Interest aggregator that generates the interest-based group representation by Gumbel-Softmax aggregation on the group members' interests. (3) Interest-based group aggregation that fuses user's representation with the participated group representation. (4) A dual-trained rating prediction module to utilize both user-item and group-item interactions. We conduct extensive experiments on three publicly available datasets. Results show IGRec can effectively alleviate the data sparsity problem and enhance the recommender system with interest-based group representation. Experiments on the group recommendation task further show the informativeness of interest-based group representation.

Ziwei Fan, Zhiwei Liu, Hao Peng et al. · salesforce

Sequential recommendation (SR) models the dynamic user preferences and generates the next-item prediction as the affinity between the sequence and items, in a joint latent space with low dimensions (i.e., the sequence and item embedding space). Both sequence and item representations suffer from the representation degeneration issue due to the user/item long-tail distributions, where tail users/ items are indistinguishably distributed as a narrow cone in the latent space. We argue that the representation degeneration issue is the root cause of insufficient recommendation diversity in existing SR methods, impairing the user potential exploration and further worsening the echo chamber issue. In this work, we first disclose the connection between the representation degeneration and recommendation diversity, in which severer representation degeneration indicates lower recommendation diversity. We then propose a novel Singular sPectrum sMoothing regularization for Recommendation (SPMRec), which acts as a controllable surrogate to alleviate the degeneration and achieve the balance between recommendation diversity and performance. The proposed smoothing regularization alleviates the degeneration by maximizing the area under the singular value curve, which is also the diversity surrogate. We conduct experiments on four benchmark datasets to demonstrate the superiority of SPMRec, and show that the proposed singular spectrum smoothing can control the balance of recommendation performance and diversity simultaneously.

Man Luo, Kazuma Hashimoto, Semih Yavuz et al.

While both extractive and generative readers have been successfully applied to the Question Answering (QA) task, little attention has been paid toward the systematic comparison of them. Characterizing the strengths and weaknesses of the two readers is crucial not only for making a more informed reader selection in practice but also for developing a deeper understanding to foster further research on improving readers in a principled manner. Motivated by this goal, we make the first attempt to systematically study the comparison of extractive and generative readers for question answering. To be aligned with the state-of-the-art, we explore nine transformer-based large pre-trained language models (PrLMs) as backbone architectures. Furthermore, we organize our findings under two main categories: (1) keeping the architecture invariant, and (2) varying the underlying PrLMs. Among several interesting findings, it is important to highlight that (1) the generative readers perform better in long context QA, (2) the extractive readers perform better in short context while also showing better out-of-domain generalization, and (3) the encoder of encoder-decoder PrLMs (e.g., T5) turns out to be a strong extractive reader and outperforms the standard choice of encoder-only PrLMs (e.g., RoBERTa). We also study the effect of multi-task learning on the two types of readers varying the underlying PrLMs and perform qualitative and quantitative diagnosis to provide further insights into future directions in modeling better readers.

Yu Wang, Zhiwei Liu, Liangwei Yang et al.

Generative models have attracted significant interest due to their ability to handle uncertainty by learning the inherent data distributions. However, two prominent generative models, namely Generative Adversarial Networks (GANs) and Variational AutoEncoders (VAEs), exhibit challenges that impede achieving optimal performance in sequential recommendation tasks. Specifically, GANs suffer from unstable optimization, while VAEs are prone to posterior collapse and over-smoothed generations. The sparse and noisy nature of sequential recommendation further exacerbates these issues. In response to these limitations, we present a conditional denoising diffusion model, which includes a sequence encoder, a cross-attentive denoising decoder, and a step-wise diffuser. This approach streamlines the optimization and generation process by dividing it into easier and tractable steps in a conditional autoregressive manner. Furthermore, we introduce a novel optimization schema that incorporates both cross-divergence loss and contrastive loss. This novel training schema enables the model to generate high-quality sequence/item representations and meanwhile precluding collapse. We conducted comprehensive experiments on four benchmark datasets, and the superior performance achieved by our model attests to its efficacy.

Juntao Tan, Shelby Heinecke, Zhiwei Liu et al.

Sequential recommendation models, models that learn from chronological user-item interactions, outperform traditional recommendation models in many settings. Despite the success of sequential recommendation models, their robustness has recently come into question. Two properties unique to the nature of sequential recommendation models may impair their robustness - the cascade effects induced during training and the model's tendency to rely too heavily on temporal information. To address these vulnerabilities, we propose Cascade-guided Adversarial training, a new adversarial training procedure that is specifically designed for sequential recommendation models. Our approach harnesses the intrinsic cascade effects present in sequential modeling to produce strategic adversarial perturbations to item embeddings during training. Experiments on training state-of-the-art sequential models on four public datasets from different domains show that our training approach produces superior model ranking accuracy and superior model robustness to real item replacement perturbations when compared to both standard model training and generic adversarial training.

Pengxiang Cai, Zhiwei Liu, Guibo Zhu et al.

Pixel-level fine-grained image editing remains an open challenge. Previous works fail to achieve an ideal trade-off between control granularity and inference speed. They either fail to achieve pixel-level fine-grained control, or their inference speed requires optimization. To address this, this paper for the first time employs a regression-based network to learn the variation patterns of StyleGAN latent codes during the image dragging process. This method enables pixel-level precision in dragging editing with little time cost. Users can specify handle points and their corresponding target points on any GAN-generated images, and our method will move each handle point to its corresponding target point. Through experimental analysis, we discover that a short movement distance from handle points to target points yields a high-fidelity edited image, as the model only needs to predict the movement of a small portion of pixels. To achieve this, we decompose the entire movement process into multiple sub-processes. Specifically, we develop a transformer encoder-decoder based network named 'Latent Predictor' to predict the latent code motion trajectories from handle points to target points in an autoregressive manner. Moreover, to enhance the prediction stability, we introduce a component named 'Latent Regularizer', aimed at constraining the latent code motion within the distribution of natural images. Extensive experiments demonstrate that our method achieves state-of-the-art (SOTA) inference speed and image editing performance at the pixel-level granularity.

Mengxi Xiao, Kailai Yang, Pengde Zhao et al.

Mental health disorders affect hundreds of millions globally, and the Web now serves as a primary medium for accessing support, information, and assessment. Large language models (LLMs) offer scalable and accessible assistance, yet their deployment in mental-health settings remains risky when their reasoning is incomplete, inconsistent, or ungrounded. Existing psychological LLMs emphasize emotional understanding or knowledge recall but overlook the step-wise, clinically aligned reasoning required for appraisal, diagnosis, intervention planning, abstraction, and verification. To address these issues, we introduce MentraSuite, a unified framework for advancing reliable mental-health reasoning. We propose MentraBench, a comprehensive benchmark spanning five core reasoning aspects, six tasks, and 13 datasets, evaluating both task performance and reasoning quality across five dimensions: conciseness, coherence, hallucination avoidance, task understanding, and internal consistency. We further present Mindora, a post-trained model optimized through a hybrid SFT-RL framework with an inconsistency-detection reward to enforce faithful and coherent reasoning. To support training, we construct high-quality trajectories using a novel reasoning trajectory generation strategy, that strategically filters difficult samples and applies a structured, consistency-oriented rewriting process to produce concise, readable, and well-balanced trajectories. Across 20 evaluated LLMs, Mindora achieves the highest average performance on MentraBench and shows remarkable performances in reasoning reliability, demonstrating its effectiveness for complex mental-health scenarios.

Zhiwei Liu, Kailai Yang, Qianqian Xie et al.

Misinformation is prevalent in various fields such as education, politics, health, etc., causing significant harm to society. However, current methods for cross-domain misinformation detection rely on effort- and resource-intensive fine-tuning and complex model structures. With the outstanding performance of LLMs, many studies have employed them for misinformation detection. Unfortunately, they focus on in-domain tasks and do not incorporate significant sentiment and emotion features (which we jointly call {\em affect}). In this paper, we propose RAEmoLLM, the first retrieval augmented (RAG) LLMs framework to address cross-domain misinformation detection using in-context learning based on affective information. RAEmoLLM includes three modules. (1) In the index construction module, we apply an emotional LLM to obtain affective embeddings from all domains to construct a retrieval database. (2) The retrieval module uses the database to recommend top K examples (text-label pairs) from source domain data for target domain contents. (3) These examples are adopted as few-shot demonstrations for the inference module to process the target domain content. The RAEmoLLM can effectively enhance the general performance of LLMs in cross-domain misinformation detection tasks through affect-based retrieval, without fine-tuning. We evaluate our framework on three misinformation benchmarks. Results show that RAEmoLLM achieves significant improvements compared to the other few-shot methods on three datasets, with the highest increases of 15.64%, 31.18%, and 15.73% respectively. This project is available at https://github.com/lzw108/RAEmoLLM.

Rithesh Murthy, Liangwei Yang, Juntao Tan et al.

The deployment of Large Language Models (LLMs) and Large Multimodal Models (LMMs) on mobile devices has gained significant attention due to the benefits of enhanced privacy, stability, and personalization. However, the hardware constraints of mobile devices necessitate the use of models with fewer parameters and model compression techniques like quantization. Currently, there is limited understanding of quantization's impact on various task performances, including LLM tasks, LMM tasks, and, critically, trust and safety. There is a lack of adequate tools for systematically testing these models on mobile devices. To address these gaps, we introduce MobileAIBench, a comprehensive benchmarking framework for evaluating mobile-optimized LLMs and LMMs. MobileAIBench assesses models across different sizes, quantization levels, and tasks, measuring latency and resource consumption on real devices. Our two-part open-source framework includes a library for running evaluations on desktops and an iOS app for on-device latency and hardware utilization measurements. Our thorough analysis aims to accelerate mobile AI research and deployment by providing insights into the performance and feasibility of deploying LLMs and LMMs on mobile platforms.

Ziwei Fan, Zhiwei Liu, Alice Wang et al.

Sequential recommendation models the dynamics of a user's previous behaviors in order to forecast the next item, and has drawn a lot of attention. Transformer-based approaches, which embed items as vectors and use dot-product self-attention to measure the relationship between items, demonstrate superior capabilities among existing sequential methods. However, users' real-world sequential behaviors are \textit{\textbf{uncertain}} rather than deterministic, posing a significant challenge to present techniques. We further suggest that dot-product-based approaches cannot fully capture \textit{\textbf{collaborative transitivity}}, which can be derived in item-item transitions inside sequences and is beneficial for cold start items. We further argue that BPR loss has no constraint on positive and sampled negative items, which misleads the optimization. We propose a novel \textbf{STO}chastic \textbf{S}elf-\textbf{A}ttention~(STOSA) to overcome these issues. STOSA, in particular, embeds each item as a stochastic Gaussian distribution, the covariance of which encodes the uncertainty. We devise a novel Wasserstein Self-Attention module to characterize item-item position-wise relationships in sequences, which effectively incorporates uncertainty into model training. Wasserstein attentions also enlighten the collaborative transitivity learning as it satisfies triangle inequality. Moreover, we introduce a novel regularization term to the ranking loss, which assures the dissimilarity between positive and the negative items. Extensive experiments on five real-world benchmark datasets demonstrate the superiority of the proposed model over state-of-the-art baselines, especially on cold start items. The code is available in \url{https://github.com/zfan20/STOSA}.

Yu Wang, Zhiwei Liu, Ziwei Fan et al.

In the information explosion era, recommender systems (RSs) are widely studied and applied to discover user-preferred information. A RS performs poorly when suffering from the cold-start issue, which can be alleviated if incorporating Knowledge Graphs (KGs) as side information. However, most existing works neglect the facts that node degrees in KGs are skewed and massive amount of interactions in KGs are recommendation-irrelevant. To address these problems, in this paper, we propose Differentiable Sampling on Knowledge Graph for Recommendation with Relational GNN (DSKReG) that learns the relevance distribution of connected items from KGs and samples suitable items for recommendation following this distribution. We devise a differentiable sampling strategy, which enables the selection of relevant items to be jointly optimized with the model training procedure. The experimental results demonstrate that our model outperforms state-of-the-art KG-based recommender systems. The code is available online at https://github.com/YuWang-1024/DSKReG.

Zhiwei Liu, Yongjun Chen, Jia Li et al.

Sequential Recommendationdescribes a set of techniques to model dynamic user behavior in order to predict future interactions in sequential user data. At their core, such approaches model transition probabilities between items in a sequence, whether through Markov chains, recurrent networks, or more recently, Transformers. However both old and new issues remain, including data-sparsity and noisy data; such issues can impair the performance, especially in complex, parameter-hungry models. In this paper, we investigate the application of contrastive Self-Supervised Learning (SSL) to the sequential recommendation, as a way to alleviate some of these issues. Contrastive SSL constructs augmentations from unlabelled instances, where agreements among positive pairs are maximized. It is challenging to devise a contrastive SSL framework for a sequential recommendation, due to its discrete nature, correlations among items, and skewness of length distributions. To this end, we propose a novel framework, Contrastive Self-supervised Learning for sequential Recommendation (CoSeRec). We introduce two informative augmentation operators leveraging item correlations to create high-quality views for contrastive learning. Experimental results on three real-world datasets demonstrate the effectiveness of the proposed method on improving model performance and the robustness against sparse and noisy data. Our implementation is available online at \url{https://github.com/YChen1993/CoSeRec}

Ziwei Fan, Zhiwei Liu, Lei Zheng et al.

The sequential patterns within the user interactions are pivotal for representing the user's preference and capturing latent relationships among items. The recent advancements of sequence modeling by Transformers advocate the community to devise more effective encoders for the sequential recommendation. Most existing sequential methods assume users are deterministic. However, item-item transitions might fluctuate significantly in several item aspects and exhibit randomness of user interests. This \textit{stochastic characteristics} brings up a solid demand to include uncertainties in representing sequences and items. Additionally, modeling sequences and items with uncertainties expands users' and items' interaction spaces, thus further alleviating cold-start problems. In this work, we propose a Distribution-based Transformer for Sequential Recommendation (DT4SR), which injects uncertainties into sequential modeling. We use Elliptical Gaussian distributions to describe items and sequences with uncertainty. We describe the uncertainty in items and sequences as Elliptical Gaussian distribution. And we adopt Wasserstein distance to measure the similarity between distributions. We devise two novel Trans-formers for modeling mean and covariance, which guarantees the positive-definite property of distributions. The proposed method significantly outperforms the state-of-the-art methods. The experiments on three benchmark datasets also demonstrate its effectiveness in alleviating cold-start issues. The code is available inhttps://github.com/DyGRec/DT4SR.

Jianguo Zhang, Kazuma Hashimoto, Yao Wan et al.

Pre-trained Transformer-based models were reported to be robust in intent classification. In this work, we first point out the importance of in-domain out-of-scope detection in few-shot intent recognition tasks and then illustrate the vulnerability of pre-trained Transformer-based models against samples that are in-domain but out-of-scope (ID-OOS). We construct two new datasets, and empirically show that pre-trained models do not perform well on both ID-OOS examples and general out-of-scope examples, especially on fine-grained few-shot intent detection tasks. To figure out how the models mistakenly classify ID-OOS intents as in-scope intents, we further conduct analysis on confidence scores and the overlapping keywords, as well as point out several prospective directions for future work. Resources are available on https://github.com/jianguoz/Few-Shot-Intent-Detection.

Lu Yang, Qing Song, Zhihui Wang et al.

How to estimate the quality of the network output is an important issue, and currently there is no effective solution in the field of human parsing. In order to solve this problem, this work proposes a statistical method based on the output probability map to calculate the pixel quality information, which is called pixel score. In addition, the Quality-Aware Module (QAM) is proposed to fuse the different quality information, the purpose of which is to estimate the quality of human parsing results. We combine QAM with a concise and effective network design to propose Quality-Aware Network (QANet) for human parsing. Benefiting from the superiority of QAM and QANet, we achieve the best performance on three multiple and one single human parsing benchmarks, including CIHP, MHP-v2, Pascal-Person-Part and LIP. Without increasing the training and inference time, QAM improves the AP$^\text{r}$ criterion by more than 10 points in the multiple human parsing task. QAM can be extended to other tasks with good quality estimation, e.g. instance segmentation. Specifically, QAM improves Mask R-CNN by ~1% mAP on COCO and LVISv1.0 datasets. Based on the proposed QAM and QANet, our overall system wins 1st place in CVPR2019 COCO DensePose Challenge, and 1st place in Track 1 & 2 of CVPR2020 LIP Challenge. Code and models are available at https://github.com/soeaver/QANet.

Zhiwei Liu, Xiaohan Li, Ziwei Fan et al.

The problem of basket recommendation~(BR) is to recommend a ranking list of items to the current basket. Existing methods solve this problem by assuming the items within the same basket are correlated by one semantic relation, thus optimizing the item embeddings. However, this assumption breaks when there exist multiple intents within a basket. For example, assuming a basket contains \{\textit{bread, cereal, yogurt, soap, detergent}\} where \{\textit{bread, cereal, yogurt}\} are correlated through the "breakfast" intent, while \{\textit{soap, detergent}\} are of "cleaning" intent, ignoring multiple relations among the items spoils the ability of the model to learn the embeddings. To resolve this issue, it is required to discover the intents within the basket. However, retrieving a multi-intent pattern is rather challenging, as intents are latent within the basket. Additionally, intents within the basket may also be correlated. Moreover, discovering a multi-intent pattern requires modeling high-order interactions, as the intents across different baskets are also correlated. To this end, we propose a new framework named as \textbf{M}ulti-\textbf{I}ntent \textbf{T}ranslation \textbf{G}raph \textbf{N}eural \textbf{N}etwork~({\textbf{MITGNN}}). MITGNN models $T$ intents as tail entities translated from one corresponding basket embedding via $T$ relation vectors. The relation vectors are learned through multi-head aggregators to handle user and item information. Additionally, MITGNN propagates multiple intents across our defined basket graph to learn the embeddings of users and items by aggregating neighbors. Extensive experiments on two real-world datasets prove the effectiveness of our proposed model on both transductive and inductive BR. The code is available online at https://github.com/JimLiu96/MITGNN.

Yingtong Dou, Zhiwei Liu, Li Sun et al.

Graph Neural Networks (GNNs) have been widely applied to fraud detection problems in recent years, revealing the suspiciousness of nodes by aggregating their neighborhood information via different relations. However, few prior works have noticed the camouflage behavior of fraudsters, which could hamper the performance of GNN-based fraud detectors during the aggregation process. In this paper, we introduce two types of camouflages based on recent empirical studies, i.e., the feature camouflage and the relation camouflage. Existing GNNs have not addressed these two camouflages, which results in their poor performance in fraud detection problems. Alternatively, we propose a new model named CAmouflage-REsistant GNN (CARE-GNN), to enhance the GNN aggregation process with three unique modules against camouflages. Concretely, we first devise a label-aware similarity measure to find informative neighboring nodes. Then, we leverage reinforcement learning (RL) to find the optimal amounts of neighbors to be selected. Finally, the selected neighbors across different relations are aggregated together. Comprehensive experiments on two real-world fraud datasets demonstrate the effectiveness of the RL algorithm. The proposed CARE-GNN also outperforms state-of-the-art GNNs and GNN-based fraud detectors. We integrate all GNN-based fraud detectors as an opensource toolbox: https://github.com/safe-graph/DGFraud. The CARE-GNN code and datasets are available at https://github.com/YingtongDou/CARE-GNN.

Zhiwei Liu, Mengting Wan, Stephen Guo et al.

Within-basket recommendation reduces the exploration time of users, where the user's intention of the basket matters. The intent of a shopping basket can be retrieved from both user-item collaborative filtering signals and multi-item correlations. By defining a basket entity to represent the basket intent, we can model this problem as a basket-item link prediction task in the User-Basket-Item~(UBI) graph. Previous work solves the problem by leveraging user-item interactions and item-item interactions simultaneously. However, collectivity and heterogeneity characteristics are hardly investigated before. Collectivity defines the semantics of each node which should be aggregated from both directly and indirectly connected neighbors. Heterogeneity comes from multi-type interactions as well as multi-type nodes in the UBI graph. To this end, we propose a new framework named \textbf{BasConv}, which is based on the graph convolutional neural network. Our BasConv model has three types of aggregators specifically designed for three types of nodes. They collectively learn node embeddings from both neighborhood and high-order context. Additionally, the interactive layers in the aggregators can distinguish different types of interactions. Extensive experiments on two real-world datasets prove the effectiveness of BasConv. Our code is available online at https://github.com/JimLiu96/basConv.

Zhiwei Liu, Lei Zheng, Jiawei Zhang et al.

Cross-domain recommendation can alleviate the data sparsity problem in recommender systems. To transfer the knowledge from one domain to another, one can either utilize the neighborhood information or learn a direct mapping function. However, all existing methods ignore the high-order connectivity information in cross-domain recommendation area and suffer from the domain-incompatibility problem. In this paper, we propose a \textbf{J}oint \textbf{S}pectral \textbf{C}onvolutional \textbf{N}etwork (JSCN) for cross-domain recommendation. JSCN will simultaneously operate multi-layer spectral convolutions on different graphs, and jointly learn a domain-invariant user representation with a domain adaptive user mapping module. As a result, the high-order comprehensive connectivity information can be extracted by the spectral convolutions and the information can be transferred across domains with the domain-invariant user mapping. The domain adaptive user mapping module can help the incompatible domains to transfer the knowledge across each other. Extensive experiments on $24$ Amazon rating datasets show the effectiveness of JSCN in the cross-domain recommendation, with $9.2\%$ improvement on recall and $36.4\%$ improvement on MAP compared with state-of-the-art methods. Our code is available online ~\footnote{https://github.com/JimLiu96/JSCN}.

Yu Wang, Zhiwei Liu, Jianguo Zhang et al. · salesforce

The rise of Large Language Models (LLMs) has sparked interest in their application to sequential recommendation tasks as they can provide supportive item information. However, due to the inherent complexities of sequential recommendation, such as sequential patterns across datasets, noise within sequences, and the temporal evolution of user preferences, existing LLM reasoning strategies, such as in-context learning and chain-of-thought are not fully effective. To address these challenges, we introduce a novel reasoning principle: Dynamic Reflection with Divergent Thinking within a retriever-reranker framework. Our approach starts with a collaborative in-context demonstration retriever, which collects sequences exhibiting collaborative behaviors as in-context examples. Following this, we abstract high-level user preferences across multiple aspects, providing a more nuanced understanding of user interests and circumventing the noise within the raw sequences. The cornerstone of our methodology is dynamic reflection, a process that emulates human learning through probing, critiquing, and reflecting, using user feedback to tailor the analysis more effectively to the target user in a temporal manner. We evaluate our approach on three datasets using six pre-trained LLMs. The superior performance observed across these models demonstrates the efficacy of our reasoning strategy, notably achieved without the need to fine-tune the LLMs. With our principle, we managed to outperform GPT-Turbo-3.5 on three datasets using 7b models e.g., Vicuna-7b and Openchat-7b on NDCG@10. This research not only highlights the potential of LLMs in enhancing sequential recommendation systems but also underscores the importance of developing tailored reasoning strategies to fully harness their capabilities.

Beiyu Xu, Zhiwei Liu, Sophia Ananiadou

The stance detection task aims to categorise the stance regarding specified targets. Current methods face challenges in effectively integrating sentiment information for stance detection. Moreover, the role of highly granular sentiment labelling in stance detection has been largely overlooked. This study presents a novel stance detection framework utilizing a variational autoencoder (VAE) to disentangle latent emotional features-value, arousal, and dominance (VAD)-from political discourse on social media. This approach addresses limitations in current methods, particularly in in-target and cross-target stance detection scenarios. This research uses an advanced emotional annotation tool to annotate seven-class sentiment labels for P-STANCE. Evaluations on benchmark datasets, including P-STANCE and SemEval-2016, reveal that PoliStance-VAE achieves state-of-the-art performance, surpassing models like BERT, BERTweet, and GPT-4o. PoliStance-VAE offers a robust and interpretable solution for stance detection, demonstrating the effectiveness of integrating nuanced emotional representations. This framework paves the way for advancements in natural language processing tasks, particularly those requiring detailed emotional understanding.

Zhiwei Liu, Kailai Yang, Eduard Hovy et al.

The widespread dissemination of rumors on social media has a significant impact on people's lives, potentially leading to public panic and fear. Rumors often evoke specific sentiments, resonating with readers and prompting sharing. To effectively detect and track rumors, it is essential to observe the fine-grained sentiments of both source and response message pairs as the rumor evolves over time. However, current rumor detection methods fail to account for this aspect. In this paper, we propose MSuf, the first multi-task suffix learning framework for rumor detection and tracking using time series dual (coupled) sentiments. MSuf includes three modules: (1) an LLM to extract sentiment intensity features and sort them chronologically; (2) a module that fuses the sorted sentiment features with their source text word embeddings to obtain an aligned embedding; (3) two hard prompts are combined with the aligned vector to perform rumor detection and sentiment analysis using one frozen LLM. MSuf effectively enhances the performance of LLMs for rumor detection with only minimal parameter fine-tuning. Evaluating MSuf on four rumor detection benchmarks, we find significant improvements compared to other emotion-based methods.

Linghan Zheng, Hui Liu, Xiaojun Lin et al.

In previous studies, code-based models have consistently outperformed text-based models in reasoning-intensive scenarios. When generating our knowledge base for Retrieval-Augmented Generation (RAG), we observed that code-based models also perform exceptionally well in Chinese QA Pair Extraction task. Further, our experiments and the metrics we designed discovered that code-based models containing a certain amount of Chinese data achieve even better performance. Additionally, the capabilities of code-based English models in specified Chinese tasks offer a distinct perspective for discussion on the philosophical "Chinese Room" thought experiment.

Ziwei Fan, Zhiwei Liu, Shelby Heinecke et al.

Existing recommender systems face difficulties with zero-shot items, i.e. items that have no historical interactions with users during the training stage. Though recent works extract universal item representation via pre-trained language models (PLMs), they ignore the crucial item relationships. This paper presents a novel paradigm for the Zero-Shot Item-based Recommendation (ZSIR) task, which pre-trains a model on product knowledge graph (PKG) to refine the item features from PLMs. We identify three challenges for pre-training PKG, which are multi-type relations in PKG, semantic divergence between item generic information and relations and domain discrepancy from PKG to downstream ZSIR task. We address the challenges by proposing four pre-training tasks and novel task-oriented adaptation (ToA) layers. Moreover, this paper discusses how to fine-tune the model on new recommendation task such that the ToA layers are adapted to ZSIR task. Comprehensive experiments on 18 markets dataset are conducted to verify the effectiveness of the proposed model in both knowledge prediction and ZSIR task.

Liangwei Yang, Zhiwei Liu, Yu Wang et al.

Because of the large number of online games available nowadays, online game recommender systems are necessary for users and online game platforms. The former can discover more potential online games of their interests, and the latter can attract users to dwell longer in the platform. This paper investigates the characteristics of user behaviors with respect to the online games on the Steam platform. Based on the observations, we argue that a satisfying recommender system for online games is able to characterize: personalization, game contextualization and social connection. However, simultaneously solving all is rather challenging for game recommendation. Firstly, personalization for game recommendation requires the incorporation of the dwelling time of engaged games, which are ignored in existing methods. Secondly, game contextualization should reflect the complex and high-order properties of those relations. Last but not least, it is problematic to use social connections directly for game recommendations due to the massive noise within social connections. To this end, we propose a Social-aware Contextualized Graph Neural Recommender System (SCGRec), which harnesses three perspectives to improve game recommendation. We conduct a comprehensive analysis of users' online game behaviors, which motivates the necessity of handling those three characteristics in the online game recommendation.

Yongjun Chen, Zhiwei Liu, Jia Li et al.

Users' interactions with items are driven by various intents (e.g., preparing for holiday gifts, shopping for fishing equipment, etc.).However, users' underlying intents are often unobserved/latent, making it challenging to leverage such latent intents forSequentialrecommendation(SR). To investigate the benefits of latent intents and leverage them effectively for recommendation, we proposeIntentContrastiveLearning(ICL), a general learning paradigm that leverages a latent intent variable into SR. The core idea is to learn users' intent distribution functions from unlabeled user behavior sequences and optimize SR models with contrastive self-supervised learning (SSL) by considering the learned intents to improve recommendation. Specifically, we introduce a latent variable to represent users' intents and learn the distribution function of the latent variable via clustering. We propose to leverage the learned intents into SR models via contrastive SSL, which maximizes the agreement between a view of sequence and its corresponding intent. The training is alternated between intent representation learning and the SR model optimization steps within the generalized expectation-maximization (EM) framework. Fusing user intent information into SR also improves model robustness. Experiments conducted on four real-world datasets demonstrate the superiority of the proposed learning paradigm, which improves performance, and robustness against data sparsity and noisy interaction issues.

Zhiwei Liu, Xiangyu Zhu, Lu Yang et al.

3D human pose and shape recovery from a monocular RGB image is a challenging task. Existing learning based methods highly depend on weak supervision signals, e.g. 2D and 3D joint location, due to the lack of in-the-wild paired 3D supervision. However, considering the 2D-to-3D ambiguities existed in these weak supervision labels, the network is easy to get stuck in local optima when trained with such labels. In this paper, we reduce the ambituity by optimizing multiple initializations. Specifically, we propose a three-stage framework named Multi-Initialization Optimization Network (MION). In the first stage, we strategically select different coarse 3D reconstruction candidates which are compatible with the 2D keypoints of input sample. Each coarse reconstruction can be regarded as an initialization leads to one optimization branch. In the second stage, we design a mesh refinement transformer (MRT) to respectively refine each coarse reconstruction result via a self-attention mechanism. Finally, a Consistency Estimation Network (CEN) is proposed to find the best result from mutiple candidates by evaluating if the visual evidence in RGB image matches a given 3D reconstruction. Experiments demonstrate that our Multi-Initialization Optimization Network outperforms existing 3D mesh based methods on multiple public benchmarks.

Xiaohan Li, Zhiwei Liu, Stephen Guo et al.

Recently, Graph Neural Networks (GNNs) have proven their effectiveness for recommender systems. Existing studies have applied GNNs to capture collaborative relations in the data. However, in real-world scenarios, the relations in a recommendation graph can be of various kinds. For example, two movies may be associated either by the same genre or by the same director/actor. If we use a single graph to elaborate all these relations, the graph can be too complex to process. To address this issue, we bring the idea of pre-training to process the complex graph step by step. Based on the idea of divide-and-conquer, we separate the large graph into three sub-graphs: user graph, item graph, and user-item interaction graph. Then the user and item embeddings are pre-trained from user and item graphs, respectively. To conduct pre-training, we construct the multi-relational user graph and item graph, respectively, based on their attributes. In this paper, we propose a novel Reinforced Attentive Multi-relational Graph Neural Network (RAM-GNN) to the pre-train user and item embeddings on the user and item graph prior to the recommendation step. Specifically, we design a relation-level attention layer to learn the importance of different relations. Next, a Reinforced Neighbor Sampler (RNS) is applied to search the optimal filtering threshold for sampling top-k similar neighbors in the graph, which avoids the over-smoothing issue. We initialize the recommendation model with the pre-trained user/item embeddings. Finally, an aggregation-based GNN model is utilized to learn from the collaborative relations in the user-item interaction graph and provide recommendations. Our experiments demonstrate that RAM-GNN outperforms other state-of-the-art graph-based recommendation models and multi-relational graph neural networks.

Zhiwei Liu, Liangwei Yang, Ziwei Fan et al.

Recommender systems have become prosperous nowadays, designed to predict users' potential interests in items by learning embeddings. Recent developments of the Graph Neural Networks~(GNNs) also provide recommender systems with powerful backbones to learn embeddings from a user-item graph. However, only leveraging the user-item interactions suffers from the cold-start issue due to the difficulty in data collection. Hence, current endeavors propose fusing social information with user-item interactions to alleviate it, which is the social recommendation problem. Existing work employs GNNs to aggregate both social links and user-item interactions simultaneously. However, they all require centralized storage of the social links and item interactions of users, which leads to privacy concerns. Additionally, according to strict privacy protection under General Data Protection Regulation, centralized data storage may not be feasible in the future, urging a decentralized framework of social recommendation. To this end, we devise a novel framework \textbf{Fe}drated \textbf{So}cial recommendation with \textbf{G}raph neural network (FeSoG). Firstly, FeSoG adopts relational attention and aggregation to handle heterogeneity. Secondly, FeSoG infers user embeddings using local data to retain personalization. Last but not least, the proposed model employs pseudo-labeling techniques with item sampling to protect the privacy and enhance training. Extensive experiments on three real-world datasets justify the effectiveness of FeSoG in completing social recommendation and privacy protection. We are the first work proposing a federated learning framework for social recommendation to the best of our knowledge.

Chen Wang, Yueqing Liang, Zhiwei Liu et al.

A recommender system predicts users' potential interests in items, where the core is to learn user/item embeddings. Nevertheless, it suffers from the data-sparsity issue, which the cross-domain recommendation can alleviate. However, most prior works either jointly learn the source domain and target domain models, or require side-features. However, jointly training and side features would affect the prediction on the target domain as the learned embedding is dominated by the source domain containing bias information. Inspired by the contemporary arts in pre-training from graph representation learning, we propose a pre-training and fine-tuning diagram for cross-domain recommendation. We devise a novel Pre-training Graph Neural Network for Cross-Domain Recommendation (PCRec), which adopts the contrastive self-supervised pre-training of a graph encoder. Then, we transfer the pre-trained graph encoder to initialize the node embeddings on the target domain, which benefits the fine-tuning of the single domain recommender system on the target domain. The experimental results demonstrate the superiority of PCRec. Detailed analyses verify the superiority of PCRec in transferring information while avoiding biases from source domains.

Chen Wang, Yingtong Dou, Min Chen et al.

Fraud detection problems are usually formulated as a machine learning problem on a graph. Recently, Graph Neural Networks (GNNs) have shown solid performance on fraud detection. The successes of most previous methods heavily rely on rich node features and high-fidelity labels. However, labeled data is scarce in large-scale industrial problems, especially for fraud detection where new patterns emerge from time to time. Meanwhile, node features are also limited due to privacy and other constraints. In this paper, two improvements are proposed: 1) We design a graph transformation method capturing the structural information to facilitate GNNs on non-attributed fraud graphs. 2) We propose a novel graph pre-training strategy to leverage more unlabeled data via contrastive learning. Experiments on a large-scale industrial dataset demonstrate the effectiveness of the proposed framework for fraud detection.

Jianguo Zhang, Trung Bui, Seunghyun Yoon et al.

In this work, we focus on a more challenging few-shot intent detection scenario where many intents are fine-grained and semantically similar. We present a simple yet effective few-shot intent detection schema via contrastive pre-training and fine-tuning. Specifically, we first conduct self-supervised contrastive pre-training on collected intent datasets, which implicitly learns to discriminate semantically similar utterances without using any labels. We then perform few-shot intent detection together with supervised contrastive learning, which explicitly pulls utterances from the same intent closer and pushes utterances across different intents farther. Experimental results show that our proposed method achieves state-of-the-art performance on three challenging intent detection datasets under 5-shot and 10-shot settings.

Ziwei Fan, Zhiwei Liu, Jiawei Zhang et al.

In order to model the evolution of user preference, we should learn user/item embeddings based on time-ordered item purchasing sequences, which is defined as Sequential Recommendation (SR) problem. Existing methods leverage sequential patterns to model item transitions. However, most of them ignore crucial temporal collaborative signals, which are latent in evolving user-item interactions and coexist with sequential patterns. Therefore, we propose to unify sequential patterns and temporal collaborative signals to improve the quality of recommendation, which is rather challenging. Firstly, it is hard to simultaneously encode sequential patterns and collaborative signals. Secondly, it is non-trivial to express the temporal effects of collaborative signals. Hence, we design a new framework Temporal Graph Sequential Recommender (TGSRec) upon our defined continuous-time bi-partite graph. We propose a novel Temporal Collaborative Trans-former (TCT) layer in TGSRec, which advances the self-attention mechanism by adopting a novel collaborative attention. TCT layer can simultaneously capture collaborative signals from both users and items, as well as considering temporal dynamics inside sequential patterns. We propagate the information learned fromTCTlayerover the temporal graph to unify sequential patterns and temporal collaborative signals. Empirical results on five datasets show that TGSRec significantly outperforms other baselines, in average up to 22.5% and 22.1%absolute improvements in Recall@10and MRR, respectively.

Ailing Zeng, Minhao Liu, Zhiwei Liu et al.

We propose a novel solution to addressing a long-standing dilemma in the representation learning of graph neural networks (GNNs): how to effectively capture and represent useful information embedded in long-distance nodes to improve the performance of nodes with low homophily without leading to performance degradation in nodes with high homophily. This dilemma limits the generalization capability of existing GNNs. Intuitively, interactions with distant nodes introduce more noise for a node than those with close neighbors. However, in most existing works, messages being passed among nodes are mingled together, which is inefficient from a communication perspective. Our solution is based on a novel, simple, yet effective aggregation scheme, resulting in a ladder-style GNN architecture, namely LADDER-GNN. Specifically, we separate messages from different hops, assign different dimensions for them, and then concatenate them to obtain node representations. Such disentangled representations facilitate improving the information-to-noise ratio of messages passed from different hops. To explore an effective hop-dimension relationship, we develop a conditionally progressive neural architecture search strategy. Based on the searching results, we further propose an efficient approximate hop-dimension relation function to facilitate the rapid configuration of the proposed LADDER-GNN. We verify the proposed LADDER-GNN on seven diverse semi-supervised node classification datasets. Experimental results show that our solution achieves better performance than most existing GNNs. We further analyze our aggregation scheme with two commonly used GNN architectures, and the results corroborate that our scheme outperforms existing schemes in classifying low homophily nodes by a large margin.