Feng Chen

h-index3
2papers
169citations

2 Papers

9.0AIOct 30, 2023
Unmasking Bias in AI: A Systematic Review of Bias Detection and Mitigation Strategies in Electronic Health Record-based Models

Feng Chen, Liqin Wang, Julie Hong et al.

Objectives: Leveraging artificial intelligence (AI) in conjunction with electronic health records (EHRs) holds transformative potential to improve healthcare. Yet, addressing bias in AI, which risks worsening healthcare disparities, cannot be overlooked. This study reviews methods to detect and mitigate diverse forms of bias in AI models developed using EHR data. Methods: We conducted a systematic review following the Preferred Reporting Items for Systematic Reviews and Meta-analyses (PRISMA) guidelines, analyzing articles from PubMed, Web of Science, and IEEE published between January 1, 2010, and Dec 17, 2023. The review identified key biases, outlined strategies for detecting and mitigating bias throughout the AI model development process, and analyzed metrics for bias assessment. Results: Of the 450 articles retrieved, 20 met our criteria, revealing six major bias types: algorithmic, confounding, implicit, measurement, selection, and temporal. The AI models were primarily developed for predictive tasks in healthcare settings. Four studies concentrated on the detection of implicit and algorithmic biases employing fairness metrics like statistical parity, equal opportunity, and predictive equity. Sixty proposed various strategies for mitigating biases, especially targeting implicit and selection biases. These strategies, evaluated through both performance (e.g., accuracy, AUROC) and fairness metrics, predominantly involved data collection and preprocessing techniques like resampling, reweighting, and transformation. Discussion: This review highlights the varied and evolving nature of strategies to address bias in EHR-based AI models, emphasizing the urgent needs for the establishment of standardized, generalizable, and interpretable methodologies to foster the creation of ethical AI systems that promote fairness and equity in healthcare.

7.2HCApr 11, 2025
Learning from Elders: Making an LLM-powered Chatbot for Retirement Communities more Accessible through User-centered Design

Luna Xingyu Li, Ray-yuan Chung, Feng Chen et al.

Low technology and eHealth literacy among older adults in retirement communities hinder engagement with digital tools. To address this, we designed an LLM-powered chatbot prototype using a human-centered approach for a local retirement community. Through interviews and persona development, we prioritized accessibility and dual functionality: simplifying internal information retrieval and improving technology and eHealth literacy. A pilot trial with residents demonstrated high satisfaction and ease of use, but also identified areas for further improvement. Based on the feedback, we refined the chatbot using GPT-3.5 Turbo and Streamlit. The chatbot employs tailored prompt engineering to deliver concise responses. Accessible features like adjustable font size, interface theme and personalized follow-up responses were implemented. Future steps include enabling voice-to-text function and longitudinal intervention studies. Together, our results highlight the potential of LLM-driven chatbots to empower older adults through accessible, personalized interactions, bridging literacy gaps in retirement communities.