Sang‐Woo Lee

Sanghwan Bae, Donghyun Kwak, Sungdong Kim et al.

Recent open-domain dialogue models have brought numerous breakthroughs. However, building a chat system is not scalable since it often requires a considerable volume of human-human dialogue data, especially when enforcing features such as persona, style, or safety. In this work, we study the challenge of imposing roles on open-domain dialogue systems, with the goal of making the systems maintain consistent roles while conversing naturally with humans. To accomplish this, the system must satisfy a role specification that includes certain conditions on the stated features as well as a system policy on whether or not certain types of utterances are allowed. For this, we propose an efficient data collection framework leveraging in-context few-shot learning of large-scale language models for building role-satisfying dialogue dataset from scratch. We then compare various architectures for open-domain dialogue systems in terms of meeting role specifications while maintaining conversational abilities. Automatic and human evaluations show that our models return few out-of-bounds utterances, keeping competitive performance on general metrics. We release a Korean dialogue dataset we built for further research.

Jin-Hwa Kim, Yunji Kim, Jiyoung Lee et al.

Text-to-image generation and image captioning are recently emerged as a new experimental paradigm to assess machine intelligence. They predict continuous quantity accompanied by their sampling techniques in the generation, making evaluation complicated and intractable to get marginal distributions. Based on a recent trend that multimodal generative evaluations exploit a vison-and-language pre-trained model, we propose the negative Gaussian cross-mutual information using the CLIP features as a unified metric, coined by Mutual Information Divergence (MID). To validate, we extensively compare it with competing metrics using carefully-generated or human-annotated judgments in text-to-image generation and image captioning tasks. The proposed MID significantly outperforms the competitive methods by having consistency across benchmarks, sample parsimony, and robustness toward the exploited CLIP model. We look forward to seeing the underrepresented implications of the Gaussian cross-mutual information in multimodal representation learning and the future works based on this novel proposition.

Yeon Seonwoo, Juhee Son, Jiho Jin et al.

The retriever-reader pipeline has shown promising performance in open-domain QA but suffers from a very slow inference speed. Recently proposed question retrieval models tackle this problem by indexing question-answer pairs and searching for similar questions. These models have shown a significant increase in inference speed, but at the cost of lower QA performance compared to the retriever-reader models. This paper proposes a two-step question retrieval model, SQuID (Sequential Question-Indexed Dense retrieval) and distant supervision for training. SQuID uses two bi-encoders for question retrieval. The first-step retriever selects top-k similar questions, and the second-step retriever finds the most similar question from the top-k questions. We evaluate the performance and the computational efficiency of SQuID. The results show that SQuID significantly increases the performance of existing question retrieval models with a negligible loss on inference speed.

Xiaodong Gu, Zhaowei Zhang, Sang-Woo Lee et al.

While Transformers have had significant success in paragraph generation, they treat sentences as linear sequences of tokens and often neglect their hierarchical information. Prior work has shown that decomposing the levels of granularity~(e.g., word, phrase, or sentence) for input tokens has produced substantial improvements, suggesting the possibility of enhancing Transformers via more fine-grained modeling of granularity. In this work, we propose a continuous decomposition of granularity for neural paraphrase generation (C-DNPG). In order to efficiently incorporate granularity into sentence encoding, C-DNPG introduces a granularity-aware attention (GA-Attention) mechanism which extends the multi-head self-attention with: 1) a granularity head that automatically infers the hierarchical structure of a sentence by neurally estimating the granularity level of each input token; and 2) two novel attention masks, namely, granularity resonance and granularity scope, to efficiently encode granularity into attention. Experiments on two benchmarks, including Quora question pairs and Twitter URLs have shown that C-DNPG outperforms baseline models by a remarkable margin and achieves state-of-the-art results in terms of many metrics. Qualitative analysis reveals that C-DNPG indeed captures fine-grained levels of granularity with effectiveness.

Jaemin Lee, Minseok Seo, Sangwoo Lee et al.

In general, deep learning-based video frame interpolation (VFI) methods have predominantly focused on estimating motion vectors between two input frames and warping them to the target time. While this approach has shown impressive performance for linear motion between two input frames, it exhibits limitations when dealing with occlusions and nonlinear movements. Recently, generative models have been applied to VFI to address these issues. However, as VFI is not a task focused on generating plausible images, but rather on predicting accurate intermediate frames between two given frames, performance limitations still persist. In this paper, we propose a multi-in-single-out (MISO) based VFI method that does not rely on motion vector estimation, allowing it to effectively model occlusions and nonlinear motion. Additionally, we introduce a novel motion perceptual loss that enables MISO-VFI to better capture the spatio-temporal correlations within the video frames. Our MISO-VFI method achieves state-of-the-art results on VFI benchmarks Vimeo90K, Middlebury, and UCF101, with a significant performance gap compared to existing approaches.

Deokjae Lee, JunYeong Lee, Jung-Woo Ha et al.

The deployment of large-scale generative models is often restricted by their potential risk of causing harm to users in unpredictable ways. We focus on the problem of black-box red teaming, where a red team generates test cases and interacts with the victim model to discover a diverse set of failures with limited query access. Existing red teaming methods construct test cases based on human supervision or language model (LM) and query all test cases in a brute-force manner without incorporating any information from past evaluations, resulting in a prohibitively large number of queries. To this end, we propose Bayesian red teaming (BRT), novel query-efficient black-box red teaming methods based on Bayesian optimization, which iteratively identify diverse positive test cases leading to model failures by utilizing the pre-defined user input pool and the past evaluations. Experimental results on various user input pools demonstrate that our method consistently finds a significantly larger number of diverse positive test cases under the limited query budget than the baseline methods. The source code is available at https://github.com/snu-mllab/Bayesian-Red-Teaming.

Jung-Woo Ha, Kihyun Nam, Jingu Kang et al.

Automatic speech recognition (ASR) via call is essential for various applications, including AI for contact center (AICC) services. Despite the advancement of ASR, however, most publicly available call-based speech corpora such as Switchboard are old-fashioned. Also, most existing call corpora are in English and mainly focus on open domain dialog or general scenarios such as audiobooks. Here we introduce a new large-scale Korean call-based speech corpus under a goal-oriented dialog scenario from more than 11,000 people, i.e., ClovaCall corpus. ClovaCall includes approximately 60,000 pairs of a short sentence and its corresponding spoken utterance in a restaurant reservation domain. We validate the effectiveness of our dataset with intensive experiments using two standard ASR models. Furthermore, we release our ClovaCall dataset and baseline source codes to be available via https://github.com/ClovaAI/ClovaCall.

Jaehyung Kim, Jaehyun Nam, Sangwoo Mo et al.

Large language models (LLMs) have made significant advancements in various natural language processing tasks, including question answering (QA) tasks. While incorporating new information with the retrieval of relevant passages is a promising way to improve QA with LLMs, the existing methods often require additional fine-tuning which becomes infeasible with recent LLMs. Augmenting retrieved passages via prompting has the potential to address this limitation, but this direction has been limitedly explored. To this end, we design a simple yet effective framework to enhance open-domain QA (ODQA) with LLMs, based on the summarized retrieval (SuRe). SuRe helps LLMs predict more accurate answers for a given question, which are well-supported by the summarized retrieval that could be viewed as an explicit rationale extracted from the retrieved passages. Specifically, SuRe first constructs summaries of the retrieved passages for each of the multiple answer candidates. Then, SuRe confirms the most plausible answer from the candidate set by evaluating the validity and ranking of the generated summaries. Experimental results on diverse ODQA benchmarks demonstrate the superiority of SuRe, with improvements of up to 4.6% in exact match (EM) and 4.0% in F1 score over standard prompting approaches. SuRe also can be integrated with a broad range of retrieval methods and LLMs. Finally, the generated summaries from SuRe show additional advantages to measure the importance of retrieved passages and serve as more preferred rationales by models and humans.

Dongryeol Lee, Segwang Kim, Minwoo Lee et al.

Ambiguous questions persist in open-domain question answering, because formulating a precise question with a unique answer is often challenging. Previously, Min et al. (2020) have tackled this issue by generating disambiguated questions for all possible interpretations of the ambiguous question. This can be effective, but not ideal for providing an answer to the user. Instead, we propose to ask a clarification question, where the user's response will help identify the interpretation that best aligns with the user's intention. We first present CAMBIGNQ, a dataset consisting of 5,654 ambiguous questions, each with relevant passages, possible answers, and a clarification question. The clarification questions were efficiently created by generating them using InstructGPT and manually revising them as necessary. We then define a pipeline of tasks and design appropriate evaluation metrics. Lastly, we achieve 61.3 F1 on ambiguity detection and 40.5 F1 on clarification-based QA, providing strong baselines for future work.

Boseop Kim, HyoungSeok Kim, Sang-Woo Lee et al.

GPT-3 shows remarkable in-context learning ability of large-scale language models (LMs) trained on hundreds of billion scale data. Here we address some remaining issues less reported by the GPT-3 paper, such as a non-English LM, the performances of different sized models, and the effect of recently introduced prompt optimization on in-context learning. To achieve this, we introduce HyperCLOVA, a Korean variant of 82B GPT-3 trained on a Korean-centric corpus of 560B tokens. Enhanced by our Korean-specific tokenization, HyperCLOVA with our training configuration shows state-of-the-art in-context zero-shot and few-shot learning performances on various downstream tasks in Korean. Also, we show the performance benefits of prompt-based learning and demonstrate how it can be integrated into the prompt engineering pipeline. Then we discuss the possibility of materializing the No Code AI paradigm by providing AI prototyping capabilities to non-experts of ML by introducing HyperCLOVA studio, an interactive prompt engineering interface. Lastly, we demonstrate the potential of our methods with three successful in-house applications.

Minjeong Kim, Gyuwan Kim, Sang-Woo Lee et al.

Language model pre-training has shown promising results in various downstream tasks. In this context, we introduce a cross-modal pre-trained language model, called Speech-Text BERT (ST-BERT), to tackle end-to-end spoken language understanding (E2E SLU) tasks. Taking phoneme posterior and subword-level text as an input, ST-BERT learns a contextualized cross-modal alignment via our two proposed pre-training tasks: Cross-modal Masked Language Modeling (CM-MLM) and Cross-modal Conditioned Language Modeling (CM-CLM). Experimental results on three benchmarks present that our approach is effective for various SLU datasets and shows a surprisingly marginal performance degradation even when 1% of the training data are available. Also, our method shows further SLU performance gain via domain-adaptive pre-training with domain-specific speech-text pair data.

Sang-Woo Lee, Hyunhoon Jung, SukHyun Ko et al.

Tracking suspected cases of COVID-19 is crucial to suppressing the spread of COVID-19 pandemic. Active monitoring and proactive inspection are indispensable to mitigate COVID-19 spread, though these require considerable social and economic expense. To address this issue, we introduce CareCall, a call-based dialog agent which is deployed for active monitoring in Korea and Japan. We describe our system with a case study with statistics to show how the system works. Finally, we discuss a simple idea which uses CareCall to support proactive inspection.

Sungdong Kim, Sohee Yang, Gyuwan Kim et al.

Recent works in dialogue state tracking (DST) focus on an open vocabulary-based setting to resolve scalability and generalization issues of the predefined ontology-based approaches. However, they are inefficient in that they predict the dialogue state at every turn from scratch. Here, we consider dialogue state as an explicit fixed-sized memory and propose a selectively overwriting mechanism for more efficient DST. This mechanism consists of two steps: (1) predicting state operation on each of the memory slots, and (2) overwriting the memory with new values, of which only a few are generated according to the predicted state operations. Our method decomposes DST into two sub-tasks and guides the decoder to focus only on one of the tasks, thus reducing the burden of the decoder. This enhances the effectiveness of training and DST performance. Our SOM-DST (Selectively Overwriting Memory for Dialogue State Tracking) model achieves state-of-the-art joint goal accuracy with 51.72% in MultiWOZ 2.0 and 53.01% in MultiWOZ 2.1 in an open vocabulary-based DST setting. In addition, we analyze the accuracy gaps between the current and the ground truth-given situations and suggest that it is a promising direction to improve state operation prediction to boost the DST performance.