Keren Yu

Xiaofeng Pan, Ming Li, Jing Zhang et al.

Different from large-scale platforms such as Taobao and Amazon, CVR modeling in small-scale recommendation scenarios is more challenging due to the severe Data Distribution Fluctuation (DDF) issue. DDF prevents existing CVR models from being effective since 1) several months of data are needed to train CVR models sufficiently in small scenarios, leading to considerable distribution discrepancy between training and online serving; and 2) e-commerce promotions have significant impacts on small scenarios, leading to distribution uncertainty of the upcoming time period. In this work, we propose a novel CVR method named MetaCVR from a perspective of meta learning to address the DDF issue. Firstly, a base CVR model which consists of a Feature Representation Network (FRN) and output layers is designed and trained sufficiently with samples across months. Then we treat time periods with different data distributions as different occasions and obtain positive and negative prototypes for each occasion using the corresponding samples and the pre-trained FRN. Subsequently, a Distance Metric Network (DMN) is devised to calculate the distance metrics between each sample and all prototypes to facilitate mitigating the distribution uncertainty. At last, we develop an Ensemble Prediction Network (EPN) which incorporates the output of FRN and DMN to make the final CVR prediction. In this stage, we freeze the FRN and train the DMN and EPN with samples from recent time period, therefore effectively easing the distribution discrepancy. To the best of our knowledge, this is the first study of CVR prediction targeting the DDF issue in small-scale recommendation scenarios. Experimental results on real-world datasets validate the superiority of our MetaCVR and online A/B test also shows our model achieves impressive gains of 11.92% on PCVR and 8.64% on GMV.

Xiaofeng Pan, Yibin Shen, Jing Zhang et al.

Promotions are becoming more important and prevalent in e-commerce to attract customers and boost sales, leading to frequent changes of occasions, which drives users to behave differently. In such situations, most existing Click-Through Rate (CTR) models can't generalize well to online serving due to distribution uncertainty of the upcoming occasion. In this paper, we propose a novel CTR model named MOEF for recommendations under frequent changes of occasions. Firstly, we design a time series that consists of occasion signals generated from the online business scenario. Since occasion signals are more discriminative in the frequency domain, we apply Fourier Transformation to sliding time windows upon the time series, obtaining a sequence of frequency spectrum which is then processed by Occasion Evolution Layer (OEL). In this way, a high-order occasion representation can be learned to handle the online distribution uncertainty. Moreover, we adopt multiple experts to learn feature representations from multiple aspects, which are guided by the occasion representation via an attention mechanism. Accordingly, a mixture of feature representations is obtained adaptively for different occasions to predict the final CTR. Experimental results on real-world datasets validate the superiority of MOEF and online A/B tests also show MOEF outperforms representative CTR models significantly.