Chung-Chi Chen

Sin-Han Yang, Chung-Chi Chen, Hen-Hsen Huang et al.

Fake news and misinformation spread rapidly on the Internet. How to identify it and how to interpret the identification results have become important issues. In this paper, we propose a Dual Co-Attention Network (Dual-CAN) for fake news detection, which takes news content, social media replies, and external knowledge into consideration. Our experimental results support that the proposed Dual-CAN outperforms current representative models in two benchmark datasets. We further make in-depth discussions by comparing how models work in both datasets with empirical analysis of attention weights.

Chung-Chi Chen, Hiroya Takamura, Hsin-Hsi Chen

Making our research results positively impact on society and environment is one of the goals our community has been pursuing recently. Although financial technology (FinTech) is one of the popular application fields, we notice that there is no discussion on how NLP can help in FinTech for the social good. When mentioning FinTech for social good, people are talking about financial inclusion and green finance. However, the role of NLP in these directions only gets limited discussions. To fill this gap, this paper shares our idea of how we can use NLP in FinTech for social good. We hope readers can rethink the relationship between finance and NLP based on our sharing, and further join us in improving the financial literacy of individual investors and improving the supports for impact investment.

Yung-Yu Shih, Ziwei Xu, Hiroya Takamura et al.

Question answering (QA) has been a long-standing focus in the NLP field, predominantly addressing reading comprehension and common sense QA. However, scenarios involving the preparation of answers to probable questions during professional oral presentations remain underexplored. In this paper, we pioneer the examination of this crucial yet overlooked topic by utilizing real-world QA conversation transcripts between company managers and professional analysts. We explore the proposed task using three causal knowledge graphs (KGs) and three large language models (LLMs). This work provides foundational insights into the application of LLMs in professional QA scenarios, highlighting the importance of causal KGs and perspective-taking in generating effective responses.

Wei-Lin Chen, Cheng-Kuang Wu, Hsin-Hsi Chen et al.

In this paper, we address the hallucination problem commonly found in natural language generation tasks. Language models often generate fluent and convincing content but can lack consistency with the provided source, resulting in potential inaccuracies. We propose a new decoding method called Fidelity-Enriched Contrastive Search (FECS), which augments the contrastive search framework with context-aware regularization terms. FECS promotes tokens that are semantically similar to the provided source while penalizing repetitiveness in the generated text. We demonstrate its effectiveness across two tasks prone to hallucination: abstractive summarization and dialogue generation. Results show that FECS consistently enhances faithfulness across various language model sizes while maintaining output diversity comparable to well-performing decoding algorithms.

Chung-Chi Chen, Hiroya Takamura, Ichiro Kobayashi et al.

This paper investigates the role of expert-designed hint in enhancing sentiment analysis on financial social media posts. We explore the capability of large language models (LLMs) to empathize with writer perspectives and analyze sentiments. Our findings reveal that expert-designed hint, i.e., pointing out the importance of numbers, significantly improve performances across various LLMs, particularly in cases requiring perspective-taking skills. Further analysis on tweets containing different types of numerical data demonstrates that the inclusion of expert-designed hint leads to notable improvements in sentiment analysis performance, especially for tweets with monetary-related numbers. Our findings contribute to the ongoing discussion on the applicability of Theory of Mind in NLP and open new avenues for improving sentiment analysis in financial domains through the strategic use of expert knowledge.

Takehiro Takayanagi, Hiroya Takamura, Kiyoshi Izumi et al.

In the post-Turing era, evaluating large language models (LLMs) involves assessing generated text based on readers' reactions rather than merely its indistinguishability from human-produced content. This paper explores how LLM-generated text impacts readers' decisions, focusing on both amateur and expert audiences. Our findings indicate that GPT-4 can generate persuasive analyses affecting the decisions of both amateurs and professionals. Furthermore, we evaluate the generated text from the aspects of grammar, convincingness, logical coherence, and usefulness. The results highlight a high correlation between real-world evaluation through audience reactions and the current multi-dimensional evaluators commonly used for generative models. Overall, this paper shows the potential and risk of using generated text to sway human decisions and also points out a new direction for evaluating generated text, i.e., leveraging the reactions and decisions of readers. We release our dataset to assist future research.

Wataru Hirota, Tomoki Taniguchi, Tomoko Ohkuma et al.

Evaluating LLM-generated business ideas is often harder to scale than generating them. Unlike standard NLP benchmarks, business idea evaluation relies on multi-dimensional criteria such as feasibility, novelty, differentiation, user need, and market size, and expert judgments often disagree. This paper studies a methodological question raised by such disagreement: should an automatic judge approximate an aggregate consensus, or model evaluators individually? We introduce PBIG-DATA, a dataset of approximately 3,000 individual scores across 300 patent-grounded product ideas, provided by domain experts on six business-oriented dimensions: specificity, technical validity, innovativeness, competitive advantage, need validity, and market size. Analyses show substantial expert disagreement on fine-grained ordinal scores, while agreement is higher under coarse selection, suggesting structured heterogeneity rather than random noise. We then compare three judge configurations: a rubric-only zero-shot judge, an aggregate judge conditioned on mixed evaluator histories, and a personalized judge conditioned on the target evaluator's scoring history. Across dimensions and model sizes, personalized judges align more closely with the corresponding evaluator than aggregate judges, and evaluator agreement correlates with similarity of judge-generated reasoning only under personalized conditioning. These results indicate that pooled labels can be a fragile target in pluralistic evaluation settings and motivate evaluator-conditioned judge designs for business idea assessment.

Chung-Chi Chen, Hen-Hsen Huang, Hsin-Hsi Chen et al.

In the era of rapid Internet and social media platform development, individuals readily share their viewpoints online. The overwhelming quantity of these posts renders comprehensive analysis impractical. This necessitates an efficient recommendation system to filter and present significant, relevant opinions. Our research introduces a dual-pronged argument mining technique to improve recommendation system effectiveness, considering both professional and amateur investor perspectives. Our first strategy involves using the discrepancy between target and closing prices as an opinion indicator. The second strategy applies argument mining principles to score investors' opinions, subsequently ranking them by these scores. Experimental results confirm the effectiveness of our approach, demonstrating its ability to identify opinions with higher profit potential. Beyond profitability, our research extends to risk analysis, examining the relationship between recommended opinions and investor behaviors. This offers a holistic view of potential outcomes following the adoption of these recommended opinions.

Chr-Jr Chiu, Chung-Chi Chen, Hen-Hsen Huang et al.

Understanding the duration of news events' impact on the stock market is crucial for effective time-series forecasting, yet this facet is largely overlooked in current research. This paper addresses this research gap by introducing a novel dataset, the Impact Duration Estimation Dataset (IDED), specifically designed to estimate impact duration based on investor opinions. Our research establishes that pre-finetuning language models with IDED can enhance performance in text-based stock movement predictions. In addition, we juxtapose our proposed pre-finetuning task with sentiment analysis pre-finetuning, further affirming the significance of learning impact duration. Our findings highlight the promise of this novel research direction in stock movement prediction, offering a new avenue for financial forecasting. We also provide the IDED and pre-finetuned language models under the CC BY-NC-SA 4.0 license for academic use, fostering further exploration in this field.

Tsung-Hsuan Pan, Chung-Chi Chen, Hen-Hsen Huang et al.

Training large language models (LLMs) from scratch is an expensive endeavor, particularly as world knowledge continually evolves. To maintain relevance and accuracy of LLMs, model editing has emerged as a pivotal research area. While these methods hold promise, they can also produce unintended side effects. Their underlying factors and causes remain largely unexplored. This paper delves into a critical factor-question type-by categorizing model editing questions. Our findings reveal that the extent of performance degradation varies significantly across different question types, providing new insights for experimental design in knowledge editing. Furthermore, we investigate whether insights from smaller models can be extrapolated to larger models. Our results indicate discrepancies in findings between models of different sizes, suggesting that insights from smaller models may not necessarily apply to larger models. Additionally, we examine the impact of batch size on side effects, discovering that increasing the batch size can mitigate performance drops.

Yining Juan, Chung-Chi Chen, Hen-Hsen Huang et al.

In diverse professional environments, ranging from academic conferences to corporate earnings calls, the ability to anticipate audience questions stands paramount. Traditional methods, which rely on manual assessment of an audience's background, interests, and subject knowledge, often fall short - particularly when facing large or heterogeneous groups, leading to imprecision and inefficiency. While NLP has made strides in text-based question generation, its primary focus remains on academic settings, leaving the intricate challenges of professional domains, especially earnings call conferences, underserved. Addressing this gap, our paper pioneers the multi-question generation (MQG) task specifically designed for earnings call contexts. Our methodology involves an exhaustive collection of earnings call transcripts and a novel annotation technique to classify potential questions. Furthermore, we introduce a retriever-enhanced strategy to extract relevant information. With a core aim of generating a spectrum of potential questions that analysts might pose, we derive these directly from earnings call content. Empirical evaluations underscore our approach's edge, revealing notable excellence in the accuracy, consistency, and perplexity of the questions generated.

Yohei Seki, Hakusen Shu, Anaïs Lhuissier et al.

Promises made by politicians, corporate leaders, and public figures have a significant impact on public perception, trust, and institutional reputation. However, the complexity and volume of such commitments, coupled with difficulties in verifying their fulfillment, necessitate innovative methods for assessing their credibility. This paper introduces the concept of Promise Verification, a systematic approach involving steps such as promise identification, evidence assessment, and the evaluation of timing for verification. We propose the first multilingual dataset, ML-Promise, which includes English, French, Chinese, Japanese, and Korean, aimed at facilitating in-depth verification of promises, particularly in the context of Environmental, Social, and Governance (ESG) reports. Given the growing emphasis on corporate environmental contributions, this dataset addresses the challenge of evaluating corporate promises, especially in light of practices like greenwashing. Our findings also explore textual and image-based baselines, with promising results from retrieval-augmented generation (RAG) approaches. This work aims to foster further discourse on the accountability of public commitments across multiple languages and domains.

Ke-Ching Chang, Chung-Chi Chen, An-Zi Yen

Large Language Models (LLMs) have demonstrated significant capabilities in machine translation. However, their translation quality is sometimes questioned, as the generated outputs may deviate from expressions typically used by native speakers. These deviations often arise from differences in sentence structure between language systems. To address this issue, we propose ParaAlign Translator, a method that fine-tunes LLMs to paraphrase sentences, aligning their structures with those of the target language systems. This approach improves the performance of subsequent translations. Experimental results demonstrate that the proposed method enhances the LLaMA-3-8B model's performance in both resource-rich and low-resource scenarios and achieves parity with or surpassing the much larger LLaMA-3-70B model.

Tsung-Hsuan Pan, Chung-Chi Chen, Hen-Hsen Huang et al.

Model editing, the process of efficiently modifying factual knowledge in pre-trained language models, is critical for maintaining their accuracy and relevance. However, existing editing methods often introduce unintended side effects, degrading model performance in unpredictable ways. While much research has focused on improving editing algorithms, the role of the target knowledge's intrinsic properties remains a significant, underexplored factor. This paper addresses this gap by first proposing the ``Knowledge Spectrum,'' a systematic framework for categorizing knowledge based on its real-world popularity, the model's pre-edit familiarity, and the linguistic structure of the eliciting question. Our empirical analysis reveals that these characteristics are strong predictors of editing success and stability. Informed by these findings, we introduce the ``Knowledge-Diagnostic Framework,'' an adaptive strategy that tailors editing intensity to the diagnosed difficulty of a knowledge item. We demonstrate that this framework significantly improves success rates for challenging edits while optimizing computational resources. Our work provides a more comprehensive understanding of the factors governing model editing.

Yu-Min Tseng, Wei-Lin Chen, Chung-Chi Chen et al.

Textual data annotation, the process of labeling or tagging text with relevant information, is typically costly, time-consuming, and labor-intensive. While large language models (LLMs) have demonstrated their potential as direct alternatives to human annotators for general domains natural language processing (NLP) tasks, their effectiveness on annotation tasks in domains requiring expert knowledge remains underexplored. In this paper, we investigate: whether top-performing LLMs, which might be perceived as having expert-level proficiency in academic and professional benchmarks, can serve as direct alternatives to human expert annotators? To this end, we evaluate both individual LLMs and multi-agent approaches across three highly specialized domains: finance, biomedicine, and law. Specifically, we propose a multi-agent discussion framework to simulate a group of human annotators, where LLMs are tasked to engage in discussions by considering others' annotations and justifications before finalizing their labels. Additionally, we incorporate reasoning models (e.g., o3-mini) to enable a more comprehensive comparison. Our empirical results reveal that: (1) Individual LLMs equipped with inference-time techniques (e.g., chain-of-thought (CoT), self-consistency) show only marginal or even negative performance gains, contrary to prior literature suggesting their broad effectiveness. (2) Overall, reasoning models do not demonstrate statistically significant improvements over non-reasoning models in most settings. This suggests that extended long CoT provides relatively limited benefits for data annotation in specialized domains. (3) Certain model behaviors emerge in the multi-agent discussion environment. For instance, Claude 3.7 Sonnet with thinking rarely changes its initial annotations, even when other agents provide correct annotations or valid reasoning.

Yu-Shiang Huang, Chuan-Ju Wang, Chung-Chi Chen

Natural language generation (NLG) is increasingly deployed in high-stakes domains, yet common intrinsic evaluation methods, such as n-gram overlap or sentence plausibility, weakly correlate with actual decision-making efficacy. We propose a decision-oriented framework for evaluating generated text by directly measuring its influence on human and large language model (LLM) decision outcomes. Using market digest texts--including objective morning summaries and subjective closing-bell analyses--as test cases, we assess decision quality based on the financial performance of trades executed by human investors and autonomous LLM agents informed exclusively by these texts. Our findings reveal that neither humans nor LLM agents consistently surpass random performance when relying solely on summaries. However, richer analytical commentaries enable collaborative human-LLM teams to outperform individual human or agent baselines significantly. Our approach underscores the importance of evaluating generated text by its ability to facilitate synergistic decision-making between humans and LLMs, highlighting critical limitations of traditional intrinsic metrics.

Bo-Wei Chen, An-Zi Yen, Chung-Chi Chen

Legal writing demands clarity, formality, and domain-specific precision-qualities often lacking in documents authored by individuals without legal training. To bridge this gap, this paper explores the task of legal text refinement that transforms informal, conversational inputs into persuasive legal arguments. We introduce FinDR, a Chinese dataset of financial dispute records, annotated with official judgments on claim reasonableness. Our proposed method, Multi-Scale Model Interaction (MSMI), leverages a lightweight classifier to evaluate outputs and guide iterative refinement by Large Language Models (LLMs). Experimental results demonstrate that MSMI significantly outperforms single-pass prompting strategies. Additionally, we validate the generalizability of MSMI on several short-text benchmarks, showing improved adversarial robustness. Our findings reveal the potential of multi-model collaboration for enhancing legal document generation and broader text refinement tasks.

Takehiro Takayanagi, Ryuji Hashimoto, Chung-Chi Chen et al.

In AI-assisted decision-making, it is crucial but challenging for humans to appropriately rely on AI, especially in high-stakes domains such as finance and healthcare. This paper addresses this problem from a human-centered perspective by presenting an intervention for self-confidence shaping, designed to calibrate self-confidence at a targeted level. We first demonstrate the impact of self-confidence shaping by quantifying the upper-bound improvement in human-AI team performance. Our behavioral experiments with 121 participants show that self-confidence shaping can improve human-AI team performance by nearly 50% by mitigating both over- and under-reliance on AI. We then introduce a self-confidence prediction task to identify when our intervention is needed. Our results show that simple machine-learning models achieve 67% accuracy in predicting self-confidence. We further illustrate the feasibility of such interventions. The observed relationship between sentiment and self-confidence suggests that modifying sentiment could be a viable strategy for shaping self-confidence. Finally, we outline future research directions to support the deployment of self-confidence shaping in a real-world scenario for effective human-AI collaboration.

Sohom Ghosh, Chung-Chi Chen, Sudip Kumar Naskar

In the realm of social media, understanding and predicting post reach is a significant challenge. This paper presents a Crowd Reaction AssessMent (CReAM) task designed to estimate if a given social media post will receive more reaction than another, a particularly essential task for digital marketers and content writers. We introduce the Crowd Reaction Estimation Dataset (CRED), consisting of pairs of tweets from The White House with comparative measures of retweet count. The proposed Generator-Guided Estimation Approach (GGEA) leverages generative Large Language Models (LLMs), such as ChatGPT, FLAN-UL2, and Claude, to guide classification models for making better predictions. Our results reveal that a fine-tuned FLANG-RoBERTa model, utilizing a cross-encoder architecture with tweet content and responses generated by Claude, performs optimally. We further use a T5-based paraphraser to generate paraphrases of a given post and demonstrate GGEA's ability to predict which post will elicit the most reactions. We believe this novel application of LLMs provides a significant advancement in predicting social media post reach.

Jian-Tao Huang, Chung-Chi Chen, Hen-Hsen Huang et al.

Headline generation, a key task in abstractive summarization, strives to condense a full-length article into a succinct, single line of text. Notably, while contemporary encoder-decoder models excel based on the ROUGE metric, they often falter when it comes to the precise generation of numerals in headlines. We identify the lack of datasets providing fine-grained annotations for accurate numeral generation as a major roadblock. To address this, we introduce a new dataset, the NumHG, and provide over 27,000 annotated numeral-rich news articles for detailed investigation. Further, we evaluate five well-performing models from previous headline generation tasks using human evaluation in terms of numerical accuracy, reasonableness, and readability. Our study reveals a need for improvement in numerical accuracy, demonstrating the potential of the NumHG dataset to drive progress in number-focused headline generation and stimulate further discussions in numeral-focused text generation.

Chung-Chi Chen, Hen-Hsen Huang, Hsin-Hsi Chen

Opinion mining is a prevalent research issue in many domains. In the financial domain, however, it is still in the early stages. Most of the researches on this topic only focus on the coarse-grained market sentiment analysis, i.e., 2-way classification for bullish/bearish. Thanks to the recent financial technology (FinTech) development, some interdisciplinary researchers start to involve in the in-depth analysis of investors' opinions. In this position paper, we first define the financial opinions from both coarse-grained and fine-grained points of views, and then provide an overview on the issues already tackled. In addition to listing research issues of the existing topics, we further propose a road map of fine-grained financial opinion mining for future researches, and point out several challenges yet to explore. Moreover, we provide possible directions to deal with the proposed research issues.

Chung-Chi Chen, Hen-Hsen Huang, Hsin-Hsi Chen

Financial Technology (FinTech) is one of the worldwide rapidly-rising topics in the past five years according to the statistics of FinTech from Google Trends. In this position paper, we focus on the researches applying natural language processing (NLP) technologies in the finance domain. Our goal is to indicate the position we are now and provide the blueprint for future researches. We go through the application scenarios from three aspects including Know Your Customer (KYC), Know Your Product (KYP), and Satisfy Your Customer (SYC). Both formal documents and informal textual data are analyzed to understand corporate customers and personal customers. Furthermore, we talk over how to dynamically update the features of products from the prospect and the risk points of view. Finally, we discuss satisfying the customers in both B2C and C2C business models. After summarizing the past and the recent challenges, we highlight several promising future research directions in the trend of FinTech and the open finance tendency.

Chung-Chi Chen, Hen-Hsen Huang, Yow-Ting Shiue et al.

Numerals that contain much information in financial documents are crucial for financial decision making. They play different roles in financial analysis processes. This paper is aimed at understanding the meanings of numerals in financial tweets for fine-grained crowd-based forecasting. We propose a taxonomy that classifies the numerals in financial tweets into 7 categories, and further extend some of these categories into several subcategories. Neural network-based models with word and character-level encoders are proposed for 7-way classification and 17-way classification. We perform backtest to confirm the effectiveness of the numeric opinions made by the crowd. This work is the first attempt to understand numerals in financial social media data, and we provide the first comparison of fine-grained opinion of individual investors and analysts based on their forecast price. The numeral corpus used in our experiments, called FinNum 1.0 , is available for research purposes.