M. Endres

Erfan Entezami, Madeline Endres

Generative AI is increasingly permeating software engineering, enabling developers to generate functions, files, and even entire applications from natural language specifications. AI systems are also becoming more personalized, adapting outputs based on inferred user characteristics and interaction history. While personalization may improve the development experience, it raises concerns that generated software could be shaped by attributes of the developer rather than by task requirements alone. Prior work has shown that generative AI can produce biased software artifacts, but little is known about how developer identity can bias generated code. We characterize three dimensions through which inferred developer attributes can influence generated artifacts: interface design, template content, and code structure. First, through controlled experiments on 800 AI-generated websites, we find that age- and gender-related signals produce significant differences across all three dimensions. Second, we conduct an observational study and follow-up interviews with 20 participants who used AI to create a personal website to both examine how personalization impacts software artifacts in practice, and also to understand how programmers perceive the boundary between personalization and bias. Together, our results show that developer attributes can meaningfully influence generated software beyond stated requirements, highlighting a previously underexplored tension between personalization and fairness in AI-assisted programming.

Zhanna Kaufman, Madeline Endres, Cindy Xiong Bearfield et al.

Systems relying on ML have become ubiquitous, but so has biased behavior within them. Research shows that bias significantly affects stakeholders' trust in systems and how they use them. Further, stakeholders of different backgrounds view and trust the same systems differently. Thus, how ML models' behavior is explained plays a key role in comprehension and trust. We survey explainability visualizations, creating a taxonomy of design characteristics. We conduct user studies to evaluate five state-of-the-art visualization tools (LIME, SHAP, CP, Anchors, and ELI5) for model explainability, measuring how taxonomy characteristics affect comprehension, bias perception, and trust for non-expert ML users. Surprisingly, we find an inverse relationship between comprehension and trust: the better users understand the models, the less they trust them. We investigate the cause and find that this relationship is strongly mediated by bias perception: more comprehensible visualizations increase people's perception of bias, and increased bias perception reduces trust. We confirm this relationship is causal: Manipulating explainability visualizations to control comprehension, bias perception, and trust, we show that visualization design can significantly (p < 0.001) increase comprehension, increase perceived bias, and reduce trust. Conversely, reducing perceived model bias, either by improving model fairness or by adjusting visualization design, significantly increases trust even when comprehension remains high. Our work advances understanding of how comprehension affects trust and systematically investigates visualization's role in facilitating responsible ML applications.