Jeanne M. Brett

Ray Friedman, Jaewoo Cho, Jeanne Brett et al.

In recent years, Large Language Models (LLM) have demonstrated impressive capabilities in the field of natural language processing (NLP). This paper explores the application of LLMs in negotiation transcript analysis by the Vanderbilt AI Negotiation Lab. Starting in September 2022, we applied multiple strategies using LLMs from zero shot learning to fine tuning models to in-context learning). The final strategy we developed is explained, along with how to access and use the model. This study provides a sense of both the opportunities and roadblocks for the implementation of LLMs in real life applications and offers a model for how LLMs can be applied to coding in other fields.

James Hale, Sushrita Rakshit, Kushal Chawla et al.

We present KODIS, a dyadic dispute resolution corpus containing thousands of dialogues from over 75 countries. Motivated by a theoretical model of culture and conflict, participants engage in a typical customer service dispute designed by experts to evoke strong emotions and conflict. The corpus contains a rich set of dispositional, process, and outcome measures. The initial analysis supports theories of how anger expressions lead to escalatory spirals and highlights cultural differences in emotional expression. We make this corpus and data collection framework available to the community.