Weixiang Zhao

Weixiang Zhao, Yanyan Zhao, Zhuojun Li et al.

Causal Emotion Entailment aims to identify causal utterances that are responsible for the target utterance with a non-neutral emotion in conversations. Previous works are limited in thorough understanding of the conversational context and accurate reasoning of the emotion cause. To this end, we propose Knowledge-Bridged Causal Interaction Network (KBCIN) with commonsense knowledge (CSK) leveraged as three bridges. Specifically, we construct a conversational graph for each conversation and leverage the event-centered CSK as the semantics-level bridge (S-bridge) to capture the deep inter-utterance dependencies in the conversational context via the CSK-Enhanced Graph Attention module. Moreover, social-interaction CSK serves as emotion-level bridge (E-bridge) and action-level bridge (A-bridge) to connect candidate utterances with the target one, which provides explicit causal clues for the Emotional Interaction module and Actional Interaction module to reason the target emotion. Experimental results show that our model achieves better performance over most baseline models. Our source code is publicly available at https://github.com/circle-hit/KBCIN.

Weixiang Zhao, Yanyan Zhao, Xin Lu et al.

As a critical step to achieve human-like chatbots, empathetic response generation has attained increasing interests. Previous attempts are incomplete and not sufficient enough to elicit empathy because they only focus on the initial aspect of empathy to automatically mimic the feelings and thoughts of the user via other-awareness. However, they ignore to maintain and take the own views of the system into account, which is a crucial process to achieve the empathy called self-other awareness. To this end, we propose to generate Empathetic response with explicit Self-Other Awareness (EmpSOA). Specifically, three stages, self-other differentiation, self-other modulation and self-other generation, are devised to clearly maintain, regulate and inject the self-other aware information into the process of empathetic response generation. Both automatic and human evaluations on the benchmark dataset demonstrate the superiority of EmpSOA to generate more empathetic responses.

Weixiang Zhao, Yanyan Zhao, Xin Lu et al.

This report presents a study on the emotional dialogue capability of ChatGPT, an advanced language model developed by OpenAI. The study evaluates the performance of ChatGPT on emotional dialogue understanding and generation through a series of experiments on several downstream tasks. Our findings indicate that while ChatGPT's performance on emotional dialogue understanding may still lag behind that of supervised models, it exhibits promising results in generating emotional responses. Furthermore, the study suggests potential avenues for future research directions.

Weixiang Zhao, Yanyan Zhao, Shilong Wang et al.

Emotion Support Conversation (ESC) is an emerging and challenging task with the goal of reducing the emotional distress of people. Previous attempts fail to maintain smooth transitions between utterances in ESC because they ignore to grasp the fine-grained transition information at each dialogue turn. To solve this problem, we propose to take into account turn-level state \textbf{Trans}itions of \textbf{ESC} (\textbf{TransESC}) from three perspectives, including semantics transition, strategy transition and emotion transition, to drive the conversation in a smooth and natural way. Specifically, we construct the state transition graph with a two-step way, named transit-then-interact, to grasp such three types of turn-level transition information. Finally, they are injected into the transition-aware decoder to generate more engaging responses. Both automatic and human evaluations on the benchmark dataset demonstrate the superiority of TransESC to generate more smooth and effective supportive responses. Our source code is available at \url{https://github.com/circle-hit/TransESC}.

Weixiang Zhao, Zhuojun Li, Shilong Wang et al.

Emotional Intelligence (EI), consisting of emotion perception, emotion cognition and emotion expression, plays the critical roles in improving user interaction experience for the current large language model (LLM) based conversational general AI assistants. Previous works mainly focus on raising the emotion perception ability of them via naive fine-tuning on EI-related classification or regression tasks. However, this leads to the incomplete enhancement of EI and catastrophic forgetting of the general intelligence (GI). To this end, we first introduce \textsc{EiBench}, a large-scale collection of EI-related tasks in the text-to-text formation with task instructions that covers all three aspects of EI, which lays a solid foundation for the comprehensive EI enhancement of LLMs. Then a novel \underline{\textbf{Mo}}dular \underline{\textbf{E}}motional \underline{\textbf{I}}ntelligence enhancement method (\textbf{MoEI}), consisting of Modular Parameter Expansion and intra-inter modulation, is proposed to comprehensively enhance the EI of LLMs without compromise their GI. Extensive experiments on two representative LLM-based assistants, Flan-T5 and LLaMA-2-Chat, demonstrate the effectiveness of MoEI to improving EI while maintain GI.

Weixiang Zhao, Jiahe Guo, Yulin Hu et al.

Despite extensive efforts in safety alignment, large language models (LLMs) remain vulnerable to jailbreak attacks. Activation steering offers a training-free defense method but relies on fixed steering coefficients, resulting in suboptimal protection and increased false rejections of benign inputs. To address this, we propose AdaSteer, an adaptive activation steering method that dynamically adjusts model behavior based on input characteristics. We identify two key properties: Rejection Law (R-Law), which shows that stronger steering is needed for jailbreak inputs opposing the rejection direction, and Harmfulness Law (H-Law), which differentiates adversarial and benign inputs. AdaSteer steers input representations along both the Rejection Direction (RD) and Harmfulness Direction (HD), with adaptive coefficients learned via logistic regression, ensuring robust jailbreak defense while preserving benign input handling. Experiments on LLaMA-3.1, Gemma-2, and Qwen2.5 show that AdaSteer outperforms baseline methods across multiple jailbreak attacks with minimal impact on utility. Our results highlight the potential of interpretable model internals for real-time, flexible safety enforcement in LLMs.

Weixiang Zhao, Xingyu Sui, Yulin Hu et al.

Personalized alignment is essential for enabling large language models (LLMs) to engage effectively in user-centric dialogue. While recent prompt-based and offline optimization methods offer preliminary solutions, they fall short in cold-start scenarios and long-term personalization due to their inherently static and shallow designs. In this work, we introduce the Reinforcement Learning for Personalized Alignment (RLPA) framework, in which an LLM interacts with a simulated user model to iteratively infer and refine user profiles through dialogue. The training process is guided by a dual-level reward structure: the Profile Reward encourages accurate construction of user representations, while the Response Reward incentivizes generation of responses consistent with the inferred profile. We instantiate RLPA by fine-tuning Qwen-2.5-3B-Instruct, resulting in Qwen-RLPA, which achieves state-of-the-art performance in personalized dialogue. Empirical evaluations demonstrate that Qwen-RLPA consistently outperforms prompting and offline fine-tuning baselines, and even surpasses advanced commercial models such as Claude-3.5 and GPT-4o. Further analysis highlights Qwen-RLPA's robustness in reconciling conflicting user preferences, sustaining long-term personalization and delivering more efficient inference compared to recent reasoning-focused LLMs. These results emphasize the potential of dynamic profile inference as a more effective paradigm for building personalized dialogue systems.

Weixiang Zhao, Shilong Wang, Yulin Hu et al.

The continual learning (CL) ability is vital for deploying large language models (LLMs) in the dynamic world. Existing methods devise the learning module to acquire task-specific knowledge with parameter-efficient tuning (PET) block and the selection module to pick out the corresponding one for the testing input, aiming at handling the challenges of catastrophic forgetting and knowledge transfer in CL. However, these methods tend to address only one of the challenges, ignoring the potential of aligning the two modules to effectively address catastrophic forgetting and knowledge transfer simultaneously. To this end, we propose a novel Shared Attention Framework (SAPT), to align the PET learning and selection via the Shared Attentive Learning \& Selection module. Extensive Experiments on two CL benchmarks demonstrate the superiority of SAPT. Moreover, SAPT consistently demonstrates its superiority when we scale it to different model sizes (from 770M to 13B), different model architectures (T5 and LLaMA-2) and unseen tasks.