Is ChatGPT Equipped with Emotional Dialogue Capabilities?
This work addresses the problem of assessing emotional intelligence in AI chatbots for users seeking more empathetic interactions, but it is incremental as it builds on existing evaluation methods.
The study evaluated ChatGPT's emotional dialogue capabilities, finding that while its understanding lags behind supervised models, it shows promising results in generating emotional responses.
This report presents a study on the emotional dialogue capability of ChatGPT, an advanced language model developed by OpenAI. The study evaluates the performance of ChatGPT on emotional dialogue understanding and generation through a series of experiments on several downstream tasks. Our findings indicate that while ChatGPT's performance on emotional dialogue understanding may still lag behind that of supervised models, it exhibits promising results in generating emotional responses. Furthermore, the study suggests potential avenues for future research directions.